Total complaints
271
Filed since 2018
271 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
271 consumer complaints filed with the CFPB
This profile shows Fig Tech Inc.'s complaint history from CFPB public records. 271 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 9.2% of cases.
Total complaints
271
Filed since 2018
Timely response
100%
CFPB-tracked response window
Relief rate
9.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Fig Tech Inc.'s 271 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 110 |
| Debt collection | 82 |
| Payday loan, title loan, or personal loan | 27 |
| Payday loan, title loan, personal loan, or advance loan | 26 |
| Credit reporting, credit repair services, or other personal consumer reports | 25 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| TX | 126 |
| FL | 44 |
| OH | 30 |
| CA | 26 |
| GA | 7 |
| MO | 5 |
| UT | 5 |
| NY | 3 |
| LA | 3 |
| AL | 3 |
| CO | 2 |
| MS | 2 |
| OK | 2 |
| IL | 2 |
| WI | 2 |
| NC | 2 |
| AZ | 2 |
| WA | 1 |
| NM | 1 |
| MI | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 88 |
| Attempts to collect debt not owed | 34 |
| Problem with a company's investigation into an existing problem | 29 |
| Improper use of your report | 23 |
| Took or threatened to take negative or legal action | 23 |
| Written notification about debt | 12 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| False statements or representation | 9 |
| Struggling to pay your loan | 6 |
| Problem when making payments | 5 |
| Received a loan you didn't apply for | 5 |
| Can't contact lender or servicer | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Charged fees or interest you didn't expect | 4 |
| Problem with the payoff process at the end of the loan | 3 |
| Problem with fraud alerts or security freezes | 2 |
| Communication tactics | 2 |
| Getting the loan | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Was approved for a loan, but didn't receive the money | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 7 | 100% |
| 2021 | 10 | 100% |
| 2022 | 29 | 100% |
| 2023 | 27 | 100% |
| 2024 | 52 | 100% |
| 2025 | 116 | 100% |
| 2026 | 28 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Fig Tech Inc. has accumulated 271 consumer complaints in the CFPB public database, with filings active across 22 U.S. states. Of those submissions, 71 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Fig Tech Inc. reports a 100% timely-response rate and has closed 90.8% of cases with a written explanation to the consumer. 9.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Fig Tech Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Fig Tech Inc. has received 271 consumer complaints filed with the Consumer Financial Protection Bureau.
Fig Tech Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Fig Tech Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.