Incorrect information on credit report

102.7K consumer complaints across 547 companies

This page tracks consumer complaints about "Incorrect information on credit report" filed with the CFPB. 102,681 complaints mention this issue across 547 companies. The most affected product category is "Credit reporting".

102.7K
Total Complaints
547
Companies
Credit reporting
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Equifax, Inc. 34.5K
2 Experian Information Solutions Inc. 32.5K
3 Transunion Intermediate Holdings, Inc. 30.3K
4 Fidelity National Information Services, Inc. (FNIS) 622
5 Capital One Financial Corporation 288
6 Credit Karma, LLC 284
7 Citibank, N.a. 218
8 LexisNexis 184
9 Corelogic Inc 175
10 JPMorgan Chase & Co. 161
11 Synchrony Financial 150
12 First Advantage Corporation 139
13 Wells Fargo & Company 127
14 Innovis 120
15 Bank of America, National Association 113
16 Encore Capital Group Inc. 96
17 Portfolio Recovery Associates, LLC 71
18 Barclays Bank Delaware 63
19 Early Warning Services, LLC 61
20 Discover Bank 56
21 Erc 55
22 U.S. Bancorp 52
23 First Data Corporation 52
24 Resurgent Capital Services L.P. 50
25 Factual Data Corp. 45
26 HSBC North America Holdings Inc. 45
27 HireRight Solutions, Inc. 44
28 American Express Company 41
29 Ocwen Financial Corporation 40
30 Sterling Infosystems Inc. 36
31 TD Bank Us Holding Company 35
32 Credit Plus Inc 33
33 Bread Financial Holdings, Inc. 32
34 Navy Federal Credit Union 31
35 National Credit Systems,Inc. 30
36 Navient Solutions, LLC. 27
37 Onemain Financial Holdings, LLC. 26
38 Southwest Credit Systems, L.P. 26
39 I.C. System, Inc. 26
40 Ally Financial Inc. 26
41 On-Site Manager, Inc. 26
42 Convergent Resources, Inc. 26
43 Afni Inc. 25
44 Santander Consumer USA Holdings Inc. 25
45 PNC Bank N.A. 24
46 Ditech Financial LLC 24
47 Clarity Services 24
48 Stellar Recovery, Inc. 22
49 Diversified Consultants, Inc. 22
50 Rent Recovery Solutions 22

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Incorrect information on credit report" Complaints

The CFPB public record contains 102,681 consumer complaints tagged with the issue "Incorrect information on credit report", distributed across 547 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 547 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Incorrect information on credit report" is raised is "Credit reporting". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Incorrect information on credit report" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Incorrect information on credit report", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.