CFPB · Slower timely-response band

First Advantage Corporation

1.7K CFPB complaints · 94.9% timely (slow band) · top issue Incorrect information on your report.

Products ↓ All companies
1.7K CFPB complaints

First Advantage Corporation answers 94.9% on time (lower third) across 1.7K filings. Relief 0.1% · top product Credit reporting or other personal consumer reports. Allegations, not findings.

  • Volume rank #249 of 342
  • Slower timely-response band
  • +11350% filings 2012 to 2026

CFPB relief outcome brief

CCDB company first-advantage-corporation

0.1% relief · 94.9% timely · 1.7K filings · Credit reporting or other personal consumer reports

Same-product relief peers

Nearest relief peer: Checkr, Inc (0.1% relief)

First Advantage Corporation …0.1%Amerisave Mortgage Corporati…24.7%Everbank, National Associati…4.5%First Technology Federal Cre…13.3%I.Q. Data International, Inc.19.8%
Closed-with-relief % among First Advantage Corporation and nearest filing-volume peers

First Advantage Corporation closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.7K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 94.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

First Advantage Corporation complaint mix by product

Total complaints: 1.7K

First Advantage Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 832 complaints (48.6%), resolution 0.0% Credit reporting 48.6% Credit reporting,: 674 complaints (39.4%), resolution 0.1% Credit reporting, 39.4% Credit reporting: 171 complaints (10.0%), resolution 0.0% Credit reporting 10.0% Debt collection: 21 complaints (1.2%), resolution 0.0% Bank account: 6 complaints (0.4%), resolution 0.0% Checking or: 4 complaints (0.2%), resolution 0.0% Credit card: 4 complaints (0.2%), resolution 0.0%
  • Credit reporting 832 48.6% – 0% relief
  • Credit reporting, 674 39.4% – 0% relief
  • Credit reporting 171 10.0% – 0% relief
  • Debt collection 21 1.2% – 0% relief
  • Bank account 6 0.4% – 0% relief
  • Checking or 4 0.2% – 0% relief
  • Credit card 4 0.2% – 0% relief

Lighter-volume mix: how First Advantage Corporation's 1.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 832
Credit reporting, credit repair services, or other personal consumer reports 674
Credit reporting 171
Debt collection 21
Bank account or service 6
Checking or savings account 4
Credit card or prepaid card 4
Money transfer, virtual currency, or money service 3
Credit card 2
Vehicle loan or lease 2
Debt or credit management 1
Other financial service 1
Payday loan, title loan, or personal loan 1

Nationwide filing states for First Advantage Corporation

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
TX
10.6% of this company's filings
TX182FL150GA126CA120OH85NC69PA67IL53

First Advantage Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
229
+11350% vs 2012
0100200300400 20122014201620182020202220242026 229

Top States

State Complaints
TX 182
FL 150
GA 126
CA 120
OH 85
NC 69
PA 67
IL 53
NY 52
MI 51
VA 49
NJ 47
MD 44
TN 43
AZ 39
MO 38
SC 33
IN 33
AL 31
WI 30

Top Issues

Issue Complaints
Incorrect information on your report 1.1K
Problem with a company's investigation into an existing issue 205
Incorrect information on credit report 139
Improper use of your report 121
Problem with a company's investigation into an existing problem 16
Credit reporting company's investigation 15
Unable to get your credit report or credit score 14
Problem with a credit reporting company's investigation into an existing problem 14
Attempts to collect debt not owed 12
Identity theft protection or other monitoring services 11
Improper use of my credit report 9
Problem with fraud alerts or security freezes 8
Account opening, closing, or management 6
Unable to get credit report/credit score 6
Written notification about debt 4
Problem with a lender or other company charging your account 3
False statements or representation 3
Credit monitoring or identity protection 2
Trouble using the card 2
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 16 93.8%
2014 51 100%
2015 50 100%
2016 45 97.8%
2017 71 100%
2018 87 100%
2019 104 99%
2020 87 100%
2021 114 97.4%
2022 145 92.4%
2023 162 95.1%
2024 209 91.9%
2025 350 90.9%
2026 229 94.3%

Source: CFPB Consumer Complaint Database

First Advantage Corporation in the slower-timely third

First Advantage Corporation's 1,722 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 34.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-26. Timely response 94.9% sits in the lower third of the corpus.

First Advantage Corporation answers 94.9% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0.1% with relief; 99.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Advantage Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for First Advantage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 1.7K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 94.9%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for First Advantage Corporation (#249 of 342; 94.9% timely; 0.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band