2026 data Public-data reference Official source

First Advantage Corporation

1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.7K
Total Complaints
94.9%
Timely Response
0%
Disputed
0.1%
Relief Provided
52
States Active
2012
Since

Data updated June 2026

Timely response rate 94.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

First Advantage Corporation complaint mix by product

Total complaints: 1.7K

First Advantage Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 832 complaints (48.6%), resolution 0.0% Credit reporting 48.6% Credit reporting,: 674 complaints (39.4%), resolution 0.1% Credit reporting, 39.4% Credit reporting: 171 complaints (10.0%), resolution 0.0% Credit reporting 10.0% Debt collection: 21 complaints (1.2%), resolution 0.0% Bank account: 6 complaints (0.4%), resolution 0.0% Checking or: 4 complaints (0.2%), resolution 0.0% Credit card: 4 complaints (0.2%), resolution 0.0%
  • Credit reporting 832 48.6% – 0% relief
  • Credit reporting, 674 39.4% – 0% relief
  • Credit reporting 171 10.0% – 0% relief
  • Debt collection 21 1.2% – 0% relief
  • Bank account 6 0.4% – 0% relief
  • Checking or 4 0.2% – 0% relief
  • Credit card 4 0.2% – 0% relief

How First Advantage Corporation's 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 832
Credit reporting, credit repair services, or other personal consumer reports 674
Credit reporting 171
Debt collection 21
Bank account or service 6
Checking or savings account 4
Credit card or prepaid card 4
Money transfer, virtual currency, or money service 3
Credit card 2
Vehicle loan or lease 2
Debt or credit management 1
Other financial service 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
TX 182
FL 150
GA 126
CA 120
OH 85
NC 69
PA 67
IL 53
NY 52
MI 51
VA 49
NJ 47
MD 44
TN 43
AZ 39
MO 38
SC 33
IN 33
AL 31
WI 30

Top Issues

Issue Complaints
Incorrect information on your report 1.1K
Problem with a company's investigation into an existing issue 205
Incorrect information on credit report 139
Improper use of your report 121
Problem with a company's investigation into an existing problem 16
Credit reporting company's investigation 15
Unable to get your credit report or credit score 14
Problem with a credit reporting company's investigation into an existing problem 14
Attempts to collect debt not owed 12
Identity theft protection or other monitoring services 11
Improper use of my credit report 9
Problem with fraud alerts or security freezes 8
Account opening, closing, or management 6
Unable to get credit report/credit score 6
Written notification about debt 4
Problem with a lender or other company charging your account 3
False statements or representation 3
Credit monitoring or identity protection 2
Trouble using the card 2
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 16 93.8%
2014 51 100%
2015 50 100%
2016 45 97.8%
2017 71 100%
2018 87 100%
2019 104 99%
2020 87 100%
2021 114 97.4%
2022 145 92.4%
2023 162 95.1%
2024 209 91.9%
2025 350 90.9%
2026 229 94.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Advantage Corporation

First Advantage Corporation's 1,722 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. Only 34.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-26.

First Advantage Corporation answers 94.9% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Advantage Corporation.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Advantage Corporation have?

1,722, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First Advantage Corporation respond to complaints on time?

94.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First Advantage Corporation?

"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.