CFPB · Single-product concentration
Factual Data Corp.
304 CFPB complaints · 71.4% in "Credit reporting, credit repair services, or other personal consumer reports" · top issue Improper use of your report.
Factual Data Corp.: 71.4% of 304 CFPB complaints sit in "Credit reporting, credit repair services, or other personal consumer reports". Timely 99.3% · relief 0.3%. Allegations, not findings.
- Single-product concentration
- +840% filings 2013 to 2020
CFPB relief outcome brief
CCDB company factual-data-corp
0.3% relief · 99.3% timely · 304 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Home Loan Center, Inc. (0.4% relief)
Factual Data Corp. closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Factual Data Corp.'s 304 filings include narrative text
40.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Factual Data Corp. complaint mix by product
- Credit reporting, 217 71.6% – 0% relief
- Credit reporting 64 21.1% – 2% relief
- Debt collection 7 2.3% – 0% relief
- Mortgage 7 2.3% – 0% relief
- Bank account 5 1.7% – 0% relief
- Other financial 2 0.7% – 0% relief
- Consumer Loan 1 0.3% – 0% relief
How Factual Data Corp.'s 304 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 217 |
| Credit reporting | 64 |
| Debt collection | 7 |
| Mortgage | 7 |
| Bank account or service | 5 |
| Other financial service | 2 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Factual Data Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.1% of this company's filings
Factual Data Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 47
- +840% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 46 |
| FL | 26 |
| GA | 24 |
| NY | 18 |
| CA | 16 |
| NV | 13 |
| MA | 10 |
| OH | 10 |
| IL | 9 |
| MO | 9 |
| PA | 9 |
| MI | 9 |
| AZ | 9 |
| WI | 8 |
| TN | 7 |
| LA | 7 |
| NC | 7 |
| VA | 5 |
| NJ | 5 |
| MD | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 134 |
| Incorrect information on your report | 68 |
| Incorrect information on credit report | 45 |
| Improper use of my credit report | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Account opening, closing, or management | 5 |
| Unable to get credit report/credit score | 3 |
| Attempts to collect debt not owed | 3 |
| Customer service / Customer relations | 2 |
| Application, originator, mortgage broker | 2 |
| Credit reporting company's investigation | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Credit decision / Underwriting | 1 |
| Managing the loan or lease | 1 |
| Disclosure verification of debt | 1 |
| Excessive fees | 1 |
| Getting a credit card | 1 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 10 | 100% |
| 2015 | 22 | 100% |
| 2016 | 29 | 100% |
| 2017 | 37 | 100% |
| 2018 | 55 | 96.4% |
| 2019 | 99 | 100% |
| 2020 | 47 | 100% |
Source: CFPB Consumer Complaint Database
Factual Data Corp. filings cluster in one product
Factual Data Corp.'s 304 logged complaints reach a nationwide footprint - 41 states have at least one filing. 40.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2020-05-20.
Factual Data Corp. answers 99.3% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Factual Data Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Factual Data Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 304.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Factual Data Corp. (99.3% timely; 0.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration