Factual Data Corp.
304 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Factual Data Corp. complaint mix by product
- Credit reporting, 217 71.6% – 0% relief
- Credit reporting 64 21.1% – 2% relief
- Debt collection 7 2.3% – 0% relief
- Mortgage 7 2.3% – 0% relief
- Bank account 5 1.7% – 0% relief
- Other financial 2 0.7% – 0% relief
- Consumer Loan 1 0.3% – 0% relief
How Factual Data Corp.'s 304 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 217 |
| Credit reporting | 64 |
| Debt collection | 7 |
| Mortgage | 7 |
| Bank account or service | 5 |
| Other financial service | 2 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 46 |
| FL | 26 |
| GA | 24 |
| NY | 18 |
| CA | 16 |
| NV | 13 |
| MA | 10 |
| OH | 10 |
| IL | 9 |
| MO | 9 |
| PA | 9 |
| MI | 9 |
| AZ | 9 |
| WI | 8 |
| TN | 7 |
| LA | 7 |
| NC | 7 |
| VA | 5 |
| NJ | 5 |
| MD | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 134 |
| Incorrect information on your report | 68 |
| Incorrect information on credit report | 45 |
| Improper use of my credit report | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Account opening, closing, or management | 5 |
| Unable to get credit report/credit score | 3 |
| Attempts to collect debt not owed | 3 |
| Customer service/Customer relations | 2 |
| Application, originator, mortgage broker | 2 |
| Credit reporting company's investigation | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Credit decision / Underwriting | 1 |
| Managing the loan or lease | 1 |
| Disclosure verification of debt | 1 |
| Excessive fees | 1 |
| Getting a credit card | 1 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 10 | 100% |
| 2015 | 22 | 100% |
| 2016 | 29 | 100% |
| 2017 | 37 | 100% |
| 2018 | 55 | 96.4% |
| 2019 | 99 | 100% |
| 2020 | 47 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Factual Data Corp.
Factual Data Corp.'s 304 logged complaints reach a nationwide footprint - 41 states have at least one filing on record. 40.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2020-05-20.
Factual Data Corp. answers 99.3% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Factual Data Corp..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Factual Data Corp. have?
304, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Factual Data Corp. respond to complaints on time?
99.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Factual Data Corp.?
"Improper use of your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.