2026 data Public-data reference. official source

FACTUAL DATA CORP.

270 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

270 consumer complaints filed with the CFPB

This profile shows FACTUAL DATA CORP.'s complaint history from CFPB public records. 270 consumers have filed complaints since 2013. The company has a 99.3% timely response rate and has provided relief in 0.4% of cases.

270
Total Complaints
99.3%
Timely Response
1.9%
Disputed
0.4%
Relief Provided
41
States Active
2013
Since

Total complaints

270

Filed since 2013

Timely response

99.3%

CFPB-tracked response window

Relief rate

0.4%

Closed with monetary or non-monetary relief

Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median

Share closed with monetary or non-monetary relief.

FACTUAL DATA CORP. complaint mix by product

Total complaints: 270

FACTUAL DATA CORP. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 270 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 187 complaints (69.5%), resolution 0.0% Credit reporting, 69.5% Credit reporting: 61 complaints (22.7%), resolution 1.6% Credit reporting 22.7% Debt collection: 7 complaints (2.6%), resolution 0.0% Mortgage: 6 complaints (2.2%), resolution 0.0% Bank account: 5 complaints (1.9%), resolution 0.0% Other financial: 2 complaints (0.7%), resolution 0.0% Consumer Loan: 1 complaints (0.4%), resolution 0.0%
  • Credit reporting, 187 69.5% 0% relief
  • Credit reporting 61 22.7% 2% relief
  • Debt collection 7 2.6% 0% relief
  • Mortgage 6 2.2% 0% relief
  • Bank account 5 1.9% 0% relief
  • Other financial 2 0.7% 0% relief
  • Consumer Loan 1 0.4% 0% relief

How FACTUAL DATA CORP.'s 270 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 187
Credit reporting 61
Debt collection 7
Mortgage 6
Bank account or service 5
Other financial service 2
Consumer Loan 1
Credit card or prepaid card 1

Top States

State Complaints
TX 40
FL 24
GA 21
NY 15
NV 13
CA 13
MI 9
MA 9
AZ 9
MO 9
PA 8
IL 8
TN 7
LA 7
OH 7
NC 6
VA 5
WI 5
MD 4
MS 4

Top Issues

Issue Complaints
Improper use of your report 118
Incorrect information on your report 60
Incorrect information on credit report 42
Improper use of my credit report 14
Problem with a credit reporting company's investigation into an existing problem 9
Account opening, closing, or management 5
Unable to get credit report/credit score 3
Attempts to collect debt not owed 3
Customer service/Customer relations 2
Credit reporting company's investigation 2
Credit decision / Underwriting 1
Excessive fees 1
Unable to get your credit report or credit score 1
Application, originator, mortgage broker 1
Managing the loan or lease 1
Cont'd attempts collect debt not owed 1
Threatened to contact someone or share information improperly 1
Getting a credit card 1
False statements or representation 1
Applying for a mortgage or refinancing an existing mortgage 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 10 100%
2015 21 100%
2016 28 100%
2017 32 100%
2018 50 96%
2019 86 100%
2020 38 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FACTUAL DATA CORP.

FACTUAL DATA CORP. has accumulated 270 consumer complaints in the CFPB public database, with filings active across 41 U.S. states. Of those submissions, 88 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2020-05-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FACTUAL DATA CORP. reports a 99.3% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FACTUAL DATA CORP.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FACTUAL DATA CORP. have?

FACTUAL DATA CORP. has received 270 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FACTUAL DATA CORP. respond to complaints on time?

FACTUAL DATA CORP. has a 99.3% timely response rate to CFPB complaints.

What is the most common complaint about FACTUAL DATA CORP.?

The most common issue reported against FACTUAL DATA CORP. is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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