Afni Inc.
5.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Afni Inc. complaint mix by product
- Debt collection 4K 87.2% – 0% relief
- Credit reporting, 566 11.3% – 0% relief
- Credit reporting 31 0.6% – 0% relief
- Credit reporting 29 0.6% – 0% relief
- Consumer Loan 7 0.1% – 0% relief
- Vehicle loan 4 0.1% – 0% relief
- Payday loan, 3 0.1% – 0% relief
How Afni Inc.'s 5.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4.4K |
| Credit reporting, credit repair services, or other personal consumer reports | 566 |
| Credit reporting | 31 |
| Credit reporting or other personal consumer reports | 29 |
| Consumer Loan | 7 |
| Vehicle loan or lease | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 2 |
| Payday loan | 1 |
| Credit card | 1 |
| Mortgage | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 618 |
| CA | 565 |
| TX | 562 |
| GA | 459 |
| IL | 247 |
| NY | 203 |
| MI | 179 |
| TN | 142 |
| OH | 136 |
| PA | 135 |
| NC | 129 |
| LA | 119 |
| AZ | 114 |
| NJ | 105 |
| VA | 96 |
| SC | 94 |
| AL | 87 |
| CO | 80 |
| WA | 78 |
| MD | 77 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.6K |
| Cont'd attempts collect debt not owed | 1.0K |
| Written notification about debt | 607 |
| Incorrect information on your report | 367 |
| Disclosure verification of debt | 347 |
| False statements or representation | 308 |
| Communication tactics | 223 |
| Took or threatened to take negative or legal action | 147 |
| Problem with a credit reporting company's investigation into an existing problem | 144 |
| Improper use of your report | 74 |
| Improper contact or sharing of info | 35 |
| Threatened to contact someone or share information improperly | 27 |
| Incorrect information on credit report | 25 |
| Taking/threatening an illegal action | 15 |
| Credit monitoring or identity theft protection services | 8 |
| Problem with a company's investigation into an existing problem | 5 |
| Credit reporting company's investigation | 5 |
| Taking out the loan or lease | 3 |
| Problems when you are unable to pay | 3 |
| Getting a credit card | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 113 | 100% |
| 2014 | 313 | 100% |
| 2015 | 440 | 100% |
| 2016 | 527 | 100% |
| 2017 | 685 | 100% |
| 2018 | 455 | 100% |
| 2019 | 285 | 100% |
| 2020 | 602 | 100% |
| 2021 | 666 | 100% |
| 2022 | 428 | 100% |
| 2023 | 304 | 100% |
| 2024 | 61 | 100% |
| 2025 | 88 | 100% |
| 2026 | 51 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Afni Inc.
Afni Inc.'s 5,018 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. 45.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-23.
Afni Inc. answers 100% of complaints inside the CFPB's tracked window and closes 99.8% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Afni Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Afni Inc. have?
5,018, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Afni Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Afni Inc.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.