CFPB · Faster timely-response band

Afni Inc.

5.0K CFPB complaints · 100% timely (fast band) · top issue Attempts to collect debt not owed.

5.0K CFPB complaints

Afni Inc. answers 100% on time (upper third) across 5.0K filings. Relief 0.1% · top product Debt collection. Allegations, not findings.

  • Volume rank #113 of 342
  • Faster timely-response band
  • -54.9% filings 2013 to 2026

CFPB relief outcome brief

CCDB company afni-inc

0.1% relief · 100% timely · 5.0K filings · Debt collection

Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)

Afni Inc. (this)0.1%Harris & Harris, Ltd.34.8%Credit Karma, LLC18.3%TrueAccord Corp.0%Diversified Consultants, Inc.34.3%
Closed-with-relief % among Afni Inc. and nearest filing-volume peers

Afni Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Afni Inc.'s 5.0K filings include narrative text

45.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Afni Inc. complaint mix by product

Total complaints: 5.0K

Afni Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 4,371 complaints (87.2%), resolution 0.1% Debt collection 87.2% Credit reporting,: 566 complaints (11.3%), resolution 0.0% Credit reporting, 11.3% Credit reporting: 31 complaints (0.6%), resolution 0.0% Credit reporting: 29 complaints (0.6%), resolution 0.0% Consumer Loan: 7 complaints (0.1%), resolution 0.0% Vehicle loan: 4 complaints (0.1%), resolution 0.0% Payday loan,: 3 complaints (0.1%), resolution 0.0%
  • Debt collection 4K 87.2% 0% relief
  • Credit reporting, 566 11.3% 0% relief
  • Credit reporting 31 0.6% 0% relief
  • Credit reporting 29 0.6% 0% relief
  • Consumer Loan 7 0.1% 0% relief
  • Vehicle loan 4 0.1% 0% relief
  • Payday loan, 3 0.1% 0% relief

Heavy-volume mix: how Afni Inc.'s 5.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 4.4K
Credit reporting, credit repair services, or other personal consumer reports 566
Credit reporting 31
Credit reporting or other personal consumer reports 29
Consumer Loan 7
Vehicle loan or lease 4
Payday loan, title loan, or personal loan 3
Credit card or prepaid card 2
Debt or credit management 2
Payday loan 1
Credit card 1
Mortgage 1

Nationwide filing states for Afni Inc.

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
FL
12.3% of this company's filings
FL618CA565TX562GA459IL247NY203MI179TN142

Afni Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
51
-54.9% vs 2013
0200400600800 20132015201720192021202320252026 51

Top States

State Complaints
FL 618
CA 565
TX 562
GA 459
IL 247
NY 203
MI 179
TN 142
OH 136
PA 135
NC 129
LA 119
AZ 114
NJ 105
VA 96
SC 94
AL 87
CO 80
WA 78
MD 77

Top Issues

Issue Complaints
Attempts to collect debt not owed 1.6K
Cont'd attempts collect debt not owed 1.0K
Written notification about debt 607
Incorrect information on your report 367
Disclosure verification of debt 347
False statements or representation 308
Communication tactics 223
Took or threatened to take negative or legal action 147
Problem with a credit reporting company's investigation into an existing problem 144
Improper use of your report 74
Improper contact or sharing of info 35
Threatened to contact someone or share information improperly 27
Incorrect information on credit report 25
Taking/threatening an illegal action 15
Credit monitoring or identity theft protection services 8
Problem with a company's investigation into an existing problem 5
Credit reporting company's investigation 5
Taking out the loan or lease 3
Problems when you are unable to pay 3
Getting a credit card 2

Yearly Trend

Year Complaints Timely
2013 113 100%
2014 313 100%
2015 440 100%
2016 527 100%
2017 685 100%
2018 455 100%
2019 285 100%
2020 602 100%
2021 666 100%
2022 428 100%
2023 304 100%
2024 61 100%
2025 88 100%
2026 51 100%

Source: CFPB Consumer Complaint Database

Afni Inc. in the faster-timely third

Afni Inc.'s 5,018 logged complaints reach a nationwide footprint - 54 states have at least one filing. 45.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-23. Timely response 100% sits in the upper third of the corpus.

Afni Inc. answers 100% of complaints inside the CFPB's tracked window (timely band: fast) and closes 0.1% with relief; 99.8% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Afni Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Afni Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Afni Inc. (#113 of 342; 100% timely; 0.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band