HireRight Solutions, Inc.
429 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
HireRight Solutions, Inc. complaint mix by product
- Credit reporting 206 48.0% – 0% relief
- Credit reporting, 154 35.9% – 0% relief
- Credit reporting 64 14.9% – 0% relief
- Bank account 3 0.7% – 0% relief
- Consumer Loan 1 0.2% – 0% relief
- Debt collection 1 0.2% – 0% relief
How HireRight Solutions, Inc.'s 429 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 206 |
| Credit reporting, credit repair services, or other personal consumer reports | 154 |
| Credit reporting | 64 |
| Bank account or service | 3 |
| Consumer Loan | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 47 |
| FL | 43 |
| GA | 30 |
| CA | 27 |
| OH | 18 |
| MI | 17 |
| NC | 16 |
| NY | 15 |
| VA | 14 |
| SC | 13 |
| MD | 13 |
| IN | 13 |
| PA | 13 |
| MA | 11 |
| AZ | 11 |
| MN | 11 |
| IL | 10 |
| NV | 8 |
| AL | 8 |
| AR | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 199 |
| Problem with a company's investigation into an existing issue | 99 |
| Improper use of your report | 48 |
| Incorrect information on credit report | 44 |
| Credit reporting company's investigation | 8 |
| Improper use of my credit report | 6 |
| Identity theft protection or other monitoring services | 5 |
| Unable to get your credit report or credit score | 5 |
| Credit monitoring or identity protection | 4 |
| Account opening, closing, or management | 3 |
| Unable to get credit report/credit score | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Managing the loan or lease | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 17 | 100% |
| 2015 | 20 | 100% |
| 2016 | 15 | 100% |
| 2017 | 24 | 95.8% |
| 2018 | 23 | 100% |
| 2019 | 21 | 100% |
| 2020 | 12 | 100% |
| 2021 | 29 | 100% |
| 2022 | 31 | 100% |
| 2023 | 34 | 100% |
| 2024 | 32 | 100% |
| 2025 | 92 | 100% |
| 2026 | 69 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About HireRight Solutions, Inc.
HireRight Solutions, Inc.'s 429 logged complaints reach a nationwide footprint - 44 states have at least one filing on record. Only 36.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-18.
HireRight Solutions, Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 99.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about HireRight Solutions, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does HireRight Solutions, Inc. have?
429, per the CFPB's public complaint count for this company (see the full breakdown above).
Does HireRight Solutions, Inc. respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about HireRight Solutions, Inc.?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.