CFPB · Mid-pack CFPB posture

HireRight Solutions, Inc.

429 CFPB complaints · 44 states · top issue Incorrect information on your report.

429 CFPB complaints

HireRight Solutions, Inc. has 429 consumer complaints in the CFPB public database. Timely response is 99.8%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +590% filings 2013 to 2026

CFPB relief outcome brief

CCDB company hireright-solutions-inc

0% relief · 99.8% timely · 429 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)

HireRight Solutions, Inc. (t…0%Sun West Mortgage Company, I…0.9%Southern Auto Finance Co3.7%LTD Financial Services, L.P.15%Financial Recovery Services,…1.2%
Closed-with-relief % among HireRight Solutions, Inc. and nearest filing-volume peers

HireRight Solutions, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 429 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

HireRight Solutions, Inc. complaint mix by product

Total complaints: 429

HireRight Solutions, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 429 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 206 complaints (48.0%), resolution 0.0% Credit reporting 48.0% Credit reporting,: 154 complaints (35.9%), resolution 0.0% Credit reporting, 35.9% Credit reporting: 64 complaints (14.9%), resolution 0.0% Credit reporting 14.9% Bank account: 3 complaints (0.7%), resolution 0.0% Consumer Loan: 1 complaints (0.2%), resolution 0.0% Debt collection: 1 complaints (0.2%), resolution 0.0%
  • Credit reporting 206 48.0% 0% relief
  • Credit reporting, 154 35.9% 0% relief
  • Credit reporting 64 14.9% 0% relief
  • Bank account 3 0.7% 0% relief
  • Consumer Loan 1 0.2% 0% relief
  • Debt collection 1 0.2% 0% relief

How HireRight Solutions, Inc.'s 429 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 206
Credit reporting, credit repair services, or other personal consumer reports 154
Credit reporting 64
Bank account or service 3
Consumer Loan 1
Debt collection 1

Nationwide filing states for HireRight Solutions, Inc.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
11% of this company's filings
TX47FL43GA30CA27OH18MI17NC16NY15

HireRight Solutions, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
69
+590% vs 2013
020406080100 20132015201720192021202320252026 69

Top States

State Complaints
TX 47
FL 43
GA 30
CA 27
OH 18
MI 17
NC 16
NY 15
VA 14
SC 13
MD 13
IN 13
PA 13
MA 11
AZ 11
MN 11
IL 10
NV 8
AL 8
AR 8

Top Issues

Issue Complaints
Incorrect information on your report 199
Problem with a company's investigation into an existing issue 99
Improper use of your report 48
Incorrect information on credit report 44
Credit reporting company's investigation 8
Improper use of my credit report 6
Identity theft protection or other monitoring services 5
Unable to get your credit report or credit score 5
Credit monitoring or identity protection 4
Account opening, closing, or management 3
Unable to get credit report/credit score 2
Problem with a credit reporting company's investigation into an existing problem 2
Problem with a company's investigation into an existing problem 1
Managing the loan or lease 1
Cont'd attempts collect debt not owed 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2013 10 100%
2014 17 100%
2015 20 100%
2016 15 100%
2017 24 95.8%
2018 23 100%
2019 21 100%
2020 12 100%
2021 29 100%
2022 31 100%
2023 34 100%
2024 32 100%
2025 92 100%
2026 69 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about HireRight Solutions, Inc.

HireRight Solutions, Inc.'s 429 logged complaints reach a nationwide footprint - 44 states have at least one filing. Only 36.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-18.

HireRight Solutions, Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 99.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about HireRight Solutions, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for HireRight Solutions, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for HireRight Solutions, Inc. (99.8% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture