2026 data Public-data reference. official source

Southwest Credit Systems, L.P.

6.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

6.6K consumer complaints filed with the CFPB

This profile shows Southwest Credit Systems, L.P.'s complaint history from CFPB public records. 6,573 consumers have filed complaints since 2013. The company has a 95.9% timely response rate and has provided relief in 40.1% of cases.

6.6K
Total Complaints
95.9%
Timely Response
2.1%
Disputed
40.1%
Relief Provided
55
States Active
2013
Since

Total complaints

6.6K

Filed since 2013

Timely response

95.9%

CFPB-tracked response window

Relief rate

40.1%

Closed with monetary or non-monetary relief

Timely response rate 95.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 40.1%
Industry median

Share closed with monetary or non-monetary relief.

Southwest Credit Systems, L.P. complaint mix by product

Total complaints: 6.6K

Southwest Credit Systems, L.P. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 5,263 complaints (80.1%), resolution 37.7% Debt collection 80.1% Credit reporting: 732 complaints (11.1%), resolution 86.5% Credit reporting 11.1% Credit reporting,: 529 complaints (8.1%), resolution 0.0% Credit reporting, 8.1% Credit reporting: 28 complaints (0.4%), resolution 0.0% Debt or: 9 complaints (0.1%), resolution 100.0% Credit card: 7 complaints (0.1%), resolution 85.7% Credit card: 2 complaints (0.0%), resolution 0.0%
  • Debt collection 5K 80.1% 38% relief
  • Credit reporting 732 11.1% 87% relief
  • Credit reporting, 529 8.1% 0% relief
  • Credit reporting 28 0.4% 0% relief
  • Debt or 9 0.1% 100% relief
  • Credit card 7 0.1% 86% relief
  • Credit card 2 0.0% 0% relief

How Southwest Credit Systems, L.P.'s 6.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 5.3K
Credit reporting or other personal consumer reports 732
Credit reporting, credit repair services, or other personal consumer reports 529
Credit reporting 28
Debt or credit management 9
Credit card 7
Credit card or prepaid card 2
Vehicle loan or lease 1
Money transfer, virtual currency, or money service 1
Bank account or service 1

Top States

State Complaints
TX 913
PA 630
FL 598
CA 557
GA 413
MD 361
NJ 318
IL 284
VA 231
NC 212
NY 199
MA 160
OH 138
MI 118
DE 101
AL 98
SC 97
TN 97
AZ 85
LA 79

Top Issues

Issue Complaints
Attempts to collect debt not owed 2.3K
Written notification about debt 1.0K
Incorrect information on your report 704
Cont'd attempts collect debt not owed 476
False statements or representation 471
Took or threatened to take negative or legal action 463
Improper use of your report 305
Communication tactics 274
Disclosure verification of debt 189
Problem with a company's investigation into an existing problem 121
Problem with a credit reporting company's investigation into an existing problem 110
Electronic communications 35
Incorrect information on credit report 26
Improper contact or sharing of info 24
Threatened to contact someone or share information improperly 20
Credit monitoring or identity theft protection services 13
Taking/threatening an illegal action 7
Getting a credit card 5
Problem with a company's investigation into an existing issue 4
Confusing or misleading advertising or marketing 3

Yearly Trend

Year Complaints Timely
2013 30 96.7%
2014 118 99.2%
2015 220 83.6%
2016 314 35.7%
2017 469 95.5%
2018 346 98.6%
2019 239 100%
2020 442 100%
2021 576 100%
2022 432 99.8%
2023 563 99.8%
2024 788 100%
2025 1.6K 100%
2026 410 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Southwest Credit Systems, L.P.

Southwest Credit Systems, L.P. has accumulated 6,573 consumer complaints in the CFPB public database, with filings active across 55 U.S. states. Of those submissions, 2,021 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Southwest Credit Systems, L.P. reports a 95.9% timely-response rate and has closed 54.6% of cases with a written explanation to the consumer. 40.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Southwest Credit Systems, L.P.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Southwest Credit Systems, L.P. have?

Southwest Credit Systems, L.P. has received 6,573 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Southwest Credit Systems, L.P. respond to complaints on time?

Southwest Credit Systems, L.P. has a 95.9% timely response rate to CFPB complaints.

What is the most common complaint about Southwest Credit Systems, L.P.?

The most common issue reported against Southwest Credit Systems, L.P. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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