CFPB · Narrative-heavy record
Sterling Infosystems Inc.
559 CFPB complaints · 41.5% with narratives · top issue Incorrect information on your report.
Sterling Infosystems Inc.: 41.5% of 559 filings include consumer narratives. Timely 98% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +150% filings 2013 to 2026
CFPB relief outcome brief
CCDB company sterling-infosystems-inc
0% relief · 98% timely · 559 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Sterling Infosystems Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Sterling Infosystems Inc.'s 559 filings include narrative text
41.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sterling Infosystems Inc. complaint mix by product
- Credit reporting, 294 52.8% – 0% relief
- Credit reporting 198 35.5% – 0% relief
- Credit reporting 59 10.6% – 0% relief
- Debt collection 2 0.4% – 0% relief
- Bank account 2 0.4% – 0% relief
- Vehicle loan 1 0.2% – 0% relief
- Other financial 1 0.2% – 0% relief
How Sterling Infosystems Inc.'s 559 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 294 |
| Credit reporting or other personal consumer reports | 198 |
| Credit reporting | 59 |
| Debt collection | 2 |
| Bank account or service | 2 |
| Vehicle loan or lease | 1 |
| Other financial service | 1 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Sterling Infosystems Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 12% of this company's filings
Sterling Infosystems Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 20
- +150% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 67 |
| FL | 53 |
| TX | 51 |
| GA | 42 |
| IL | 21 |
| OH | 20 |
| VA | 18 |
| TN | 18 |
| CO | 18 |
| AZ | 18 |
| IN | 17 |
| SC | 15 |
| NY | 15 |
| NV | 13 |
| NC | 12 |
| MN | 12 |
| PA | 12 |
| MI | 11 |
| WA | 10 |
| KS | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 367 |
| Problem with a company's investigation into an existing issue | 65 |
| Improper use of your report | 46 |
| Incorrect information on credit report | 36 |
| Improper use of my credit report | 11 |
| Unable to get credit report/credit score | 6 |
| Unable to get your credit report or credit score | 5 |
| Identity theft protection or other monitoring services | 5 |
| Credit reporting company's investigation | 5 |
| Problem with a company's investigation into an existing problem | 2 |
| Attempts to collect debt not owed | 1 |
| Repossession | 1 |
| Problems caused by my funds being low | 1 |
| Communication tactics | 1 |
| Account opening, closing, or management | 1 |
| Credit monitoring or identity protection | 1 |
| Customer service / Customer relations | 1 |
| Fraud or scam | 1 |
| Managing an account | 1 |
| Lost or stolen check | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 50% |
| 2014 | 11 | 90.9% |
| 2015 | 15 | 93.3% |
| 2016 | 15 | 100% |
| 2017 | 58 | 96.6% |
| 2018 | 47 | 95.7% |
| 2019 | 64 | 100% |
| 2020 | 34 | 100% |
| 2021 | 34 | 100% |
| 2022 | 46 | 100% |
| 2023 | 50 | 100% |
| 2024 | 80 | 100% |
| 2025 | 77 | 100% |
| 2026 | 20 | 95% |
Source: CFPB Consumer Complaint Database
Sterling Infosystems Inc.'s narrative-rich complaint ledger
Sterling Infosystems Inc.'s 559 logged complaints reach a nationwide footprint - 45 states have at least one filing. 41.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-18.
Sterling Infosystems Inc. answers 98% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sterling Infosystems Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sterling Infosystems Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 559.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sterling Infosystems Inc. (98% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record