Sterling Infosystems Inc.
559 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sterling Infosystems Inc. complaint mix by product
- Credit reporting, 294 52.8% – 0% relief
- Credit reporting 198 35.5% – 0% relief
- Credit reporting 59 10.6% – 0% relief
- Debt collection 2 0.4% – 0% relief
- Bank account 2 0.4% – 0% relief
- Vehicle loan 1 0.2% – 0% relief
- Other financial 1 0.2% – 0% relief
How Sterling Infosystems Inc.'s 559 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 294 |
| Credit reporting or other personal consumer reports | 198 |
| Credit reporting | 59 |
| Debt collection | 2 |
| Bank account or service | 2 |
| Vehicle loan or lease | 1 |
| Other financial service | 1 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 67 |
| FL | 53 |
| TX | 51 |
| GA | 42 |
| IL | 21 |
| OH | 20 |
| VA | 18 |
| TN | 18 |
| CO | 18 |
| AZ | 18 |
| IN | 17 |
| SC | 15 |
| NY | 15 |
| NV | 13 |
| NC | 12 |
| MN | 12 |
| PA | 12 |
| MI | 11 |
| WA | 10 |
| KS | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 367 |
| Problem with a company's investigation into an existing issue | 65 |
| Improper use of your report | 46 |
| Incorrect information on credit report | 36 |
| Improper use of my credit report | 11 |
| Unable to get credit report/credit score | 6 |
| Unable to get your credit report or credit score | 5 |
| Identity theft protection or other monitoring services | 5 |
| Credit reporting company's investigation | 5 |
| Problem with a company's investigation into an existing problem | 2 |
| Attempts to collect debt not owed | 1 |
| Repossession | 1 |
| Problems caused by my funds being low | 1 |
| Communication tactics | 1 |
| Account opening, closing, or management | 1 |
| Credit monitoring or identity protection | 1 |
| Customer service/Customer relations | 1 |
| Fraud or scam | 1 |
| Managing an account | 1 |
| Lost or stolen check | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 50% |
| 2014 | 11 | 90.9% |
| 2015 | 15 | 93.3% |
| 2016 | 15 | 100% |
| 2017 | 58 | 96.6% |
| 2018 | 47 | 95.7% |
| 2019 | 64 | 100% |
| 2020 | 34 | 100% |
| 2021 | 34 | 100% |
| 2022 | 46 | 100% |
| 2023 | 50 | 100% |
| 2024 | 80 | 100% |
| 2025 | 77 | 100% |
| 2026 | 20 | 95% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Sterling Infosystems Inc.
Sterling Infosystems Inc.'s 559 logged complaints reach a nationwide footprint - 45 states have at least one filing on record. 41.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-18.
Sterling Infosystems Inc. answers 98% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sterling Infosystems Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Sterling Infosystems Inc. have?
559, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Sterling Infosystems Inc. respond to complaints on time?
98% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Sterling Infosystems Inc.?
"Incorrect information on your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.