CFPB · Lighter filing volume

Stellar Recovery, Inc.

1.2K CFPB complaints (light-volume third) · 52 states · top issue Cont'd attempts collect debt not owed.

1.2K CFPB complaints

Stellar Recovery, Inc. is in the light-volume third with 1.2K CFPB complaints (ranks #303 of 342). Timely 99.4% · relief 0.1% · top product Debt collection. Allegations, not findings.

  • Volume rank #303 of 342
  • Lighter filing volume
  • -91.7% filings 2013 to 2018

CFPB relief outcome brief

CCDB company stellar-recovery-inc

0.1% relief · 99.4% timely · 1.2K filings · Debt collection

Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)

Stellar Recovery, Inc. (this)0.1%Community Choice Financial, …2.6%First Data Corporation11%TMX Finance LLC1.8%Suncoast Credit Union0.2%
Closed-with-relief % among Stellar Recovery, Inc. and nearest filing-volume peers

Stellar Recovery, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.2K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Stellar Recovery, Inc. complaint mix by product

Total complaints: 1.2K

Stellar Recovery, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,162 complaints (95.7%), resolution 0.1% Debt collection 95.7% Credit reporting,: 25 complaints (2.1%), resolution 0.0% Credit reporting: 22 complaints (1.8%), resolution 0.0% Consumer Loan: 3 complaints (0.2%), resolution 0.0% Payday loan: 2 complaints (0.2%), resolution 0.0%
  • Debt collection 1K 95.7% 0% relief
  • Credit reporting, 25 2.1% 0% relief
  • Credit reporting 22 1.8% 0% relief
  • Consumer Loan 3 0.2% 0% relief
  • Payday loan 2 0.2% 0% relief

Lighter-volume mix: how Stellar Recovery, Inc.'s 1.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 1.2K
Credit reporting, credit repair services, or other personal consumer reports 25
Credit reporting 22
Consumer Loan 3
Payday loan 2

Nationwide filing states for Stellar Recovery, Inc.

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
CA
12.6% of this company's filings
CA153FL112TX98GA82AZ64IL55MI55CO47

Stellar Recovery, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2018
7
-91.7% vs 2013
0100200300400 201320142015201620172018 7

Top States

State Complaints
CA 153
FL 112
TX 98
GA 82
AZ 64
IL 55
MI 55
CO 47
WA 41
TN 37
MD 33
NY 30
VA 28
OR 27
NC 27
IN 24
PA 23
OH 23
MA 21
MN 17

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 607
Disclosure verification of debt 222
Communication tactics 91
Attempts to collect debt not owed 84
False statements or representation 59
Written notification about debt 54
Improper contact or sharing of info 34
Incorrect information on credit report 22
Incorrect information on your report 20
Taking/threatening an illegal action 7
Problem with a credit reporting company's investigation into an existing problem 3
Took or threatened to take negative or legal action 3
Can't contact lender 2
Taking out the loan or lease 1
Problems when you are unable to pay 1
Shopping for a loan or lease 1
Threatened to contact someone or share information improperly 1
Credit monitoring or identity theft protection services 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 84 100%
2014 259 98.8%
2015 250 99.2%
2016 317 100%
2017 297 99.7%
2018 7 85.7%

Source: CFPB Consumer Complaint Database

Stellar Recovery, Inc. in the light-volume third

Stellar Recovery, Inc.'s 1,214 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 29.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2018-05-03. Volume lands in the lightest third of the indexed company corpus (#303 of 342).

Stellar Recovery, Inc. answers 99.4% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stellar Recovery, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Stellar Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Stellar Recovery, Inc. (#303 of 342; 99.4% timely; 0.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume