CFPB · Lighter filing volume
Stellar Recovery, Inc.
1.2K CFPB complaints (light-volume third) · 52 states · top issue Cont'd attempts collect debt not owed.
Stellar Recovery, Inc. is in the light-volume third with 1.2K CFPB complaints (ranks #303 of 342). Timely 99.4% · relief 0.1% · top product Debt collection. Allegations, not findings.
- Lighter filing volume
- -91.7% filings 2013 to 2018
CFPB relief outcome brief
CCDB company stellar-recovery-inc
0.1% relief · 99.4% timely · 1.2K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Stellar Recovery, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Stellar Recovery, Inc. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.3% of complaints closed with an explanation to the consumer
How 1.2K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stellar Recovery, Inc. complaint mix by product
- Debt collection 1K 95.7% – 0% relief
- Credit reporting, 25 2.1% – 0% relief
- Credit reporting 22 1.8% – 0% relief
- Consumer Loan 3 0.2% – 0% relief
- Payday loan 2 0.2% – 0% relief
Lighter-volume mix: how Stellar Recovery, Inc.'s 1.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.2K |
| Credit reporting, credit repair services, or other personal consumer reports | 25 |
| Credit reporting | 22 |
| Consumer Loan | 3 |
| Payday loan | 2 |
Nationwide filing states for Stellar Recovery, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 12.6% of this company's filings
Stellar Recovery, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 7
- -91.7% vs 2013
Volume vs. relief
Where Stellar Recovery, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Stellar Recovery, Inc. files more complaint volume than 11% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,214 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| CA | 153 |
| FL | 112 |
| TX | 98 |
| GA | 82 |
| AZ | 64 |
| IL | 55 |
| MI | 55 |
| CO | 47 |
| WA | 41 |
| TN | 37 |
| MD | 33 |
| NY | 30 |
| VA | 28 |
| OR | 27 |
| NC | 27 |
| IN | 24 |
| PA | 23 |
| OH | 23 |
| MA | 21 |
| MN | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 607 |
| Disclosure verification of debt | 222 |
| Communication tactics | 91 |
| Attempts to collect debt not owed | 84 |
| False statements or representation | 59 |
| Written notification about debt | 54 |
| Improper contact or sharing of info | 34 |
| Incorrect information on credit report | 22 |
| Incorrect information on your report | 20 |
| Taking/threatening an illegal action | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Took or threatened to take negative or legal action | 3 |
| Can't contact lender | 2 |
| Taking out the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Shopping for a loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 84 | 100% |
| 2014 | 259 | 98.8% |
| 2015 | 250 | 99.2% |
| 2016 | 317 | 100% |
| 2017 | 297 | 99.7% |
| 2018 | 7 | 85.7% |
Source: CFPB Consumer Complaint Database
Stellar Recovery, Inc. in the light-volume third
Stellar Recovery, Inc.'s 1,214 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 29.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2018-05-03. Volume lands in the lightest third of the indexed company corpus (#303 of 342).
Stellar Recovery, Inc. answers 99.4% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stellar Recovery, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Stellar Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Stellar Recovery, Inc. (#303 of 342; 99.4% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume