Getting a line of credit

2.4K consumer complaints across 323 companies

This page tracks consumer complaints about "Getting a line of credit" filed with the CFPB. 2,382 complaints mention this issue across 323 companies. The most affected product category is "Payday loan, title loan, or personal loan".

2.4K
Total Complaints
323
Companies
Payday loan, title loan, or personal loan
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 WELLS FARGO & COMPANY 154
2 NAVY FEDERAL CREDIT UNION 133
3 OneMain Finance Corporation 97
4 ENOVA INTERNATIONAL, INC. 91
5 SYNCHRONY FINANCIAL 82
6 BANK OF AMERICA, NATIONAL ASSOCIATION 76
7 PNC Bank N.A. 72
8 JPMORGAN CHASE & CO. 61
9 TRUIST FINANCIAL CORPORATION 55
10 DISCOVER BANK 54
11 U.S. BANCORP 52
12 TD BANK US HOLDING COMPANY 46
13 CITIZENS FINANCIAL GROUP, INC. 43
14 CITIBANK, N.A. 38
15 PENTAGON FEDERAL CREDIT UNION 38
16 CAPITAL ONE FINANCIAL CORPORATION 38
17 UPGRADE, INC. 34
18 Upstart Holdings, Inc. 34
19 AMERICAN EXPRESS COMPANY 33
20 SOFI TECHNOLOGIES, INC. 30
21 Affirm Holdings, Inc 29
22 Prosper Marketplace, Inc. 26
23 Credit Karma, LLC 25
24 Social Finance, Inc. 24
25 GOLDMAN SACHS BANK USA 23
26 Bread Financial Holdings, Inc. 22
27 REGIONS FINANCIAL CORPORATION 22
28 GreenSky, LLC 21
29 ONEMAIN FINANCIAL HOLDINGS, LLC. 21
30 Marlette Funding, LLC 20
31 UNITED SERVICES AUTOMOBILE ASSOCIATION 19
32 KEYCORP 19
33 HUNTINGTON NATIONAL BANK, THE 18
34 TRANSUNION INTERMEDIATE HOLDINGS, INC. 18
35 FIFTH THIRD FINANCIAL CORPORATION 18
36 World Acceptance Corporation 16
37 OPORTUN FINANCIAL CORPORATION 15
38 EQUIFAX, INC. 14
39 Experian Information Solutions Inc. 14
40 MoneyLion Inc. 13
41 BBVA FINANCIAL CORPORATION 13
42 Home Loan Center, Inc. 12
43 CCF Intermediate Holdings LLC 11
44 Kikoff Inc. 11
45 BANKERS HEALTHCARE GROUP LLC 11
46 BB&T CORPORATION 10
47 M&T BANK CORPORATION 10
48 Rosebud Economic Development Corporation 10
49 ALLY FINANCIAL INC. 10
50 Paypal Holdings, Inc 10

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Getting a line of credit" Complaints

The CFPB public record contains 2,382 consumer complaints tagged with the issue "Getting a line of credit", distributed across 323 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Getting a line of credit" is raised is "Payday loan, title loan, or personal loan". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Getting a line of credit" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Getting a line of credit", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Getting a line of credit" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

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