Getting a line of credit

3.1K consumer complaints across 374 companies

This page tracks consumer complaints about "Getting a line of credit" filed with the CFPB. 3,056 complaints mention this issue across 374 companies. The most affected product category is "Payday loan, title loan, or personal loan".

3.1K
Total Complaints
374
Companies
Payday loan, title loan, or personal loan
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Wells Fargo & Company 191
2 Navy Federal Credit Union 157
3 OneMain Finance Corporation 135
4 Enova International, Inc. 125
5 Synchrony Financial 100
6 Bank of America, National Association 93
7 PNC Bank N.A. 86
8 Truist Financial Corporation 70
9 JPMorgan Chase & Co. 70
10 Discover Bank 67
11 U.S. Bancorp 65
12 Capital One Financial Corporation 56
13 Citizens Financial Group, Inc. 56
14 Citibank, N.a. 54
15 TD Bank Us Holding Company 54
16 American Express Company 52
17 Upgrade, Inc. 48
18 Upstart Holdings, Inc. 47
19 Pentagon Federal Credit Union 45
20 Affirm Holdings, Inc 43
21 Sofi Technologies, Inc. 40
22 Prosper Marketplace, Inc. 38
23 Goldman Sachs Bank USA 32
24 Credit Karma, LLC 30
25 Social Finance, Inc. 30
26 Bread Financial Holdings, Inc. 28
27 Regions Financial Corporation 28
28 GreenSky, LLC 26
29 Onemain Financial Holdings, LLC. 25
30 Marlette Funding, LLC 24
31 Keycorp 22
32 Fifth Third Financial Corporation 22
33 United Services Automobile Association 21
34 Huntington National Bank, the 21
35 Avant Holding Company, Inc. 20
36 Transunion Intermediate Holdings, Inc. 20
37 Paypal Holdings, Inc 19
38 World Acceptance Corporation 18
39 Experian Information Solutions Inc. 17
40 Oportun Financial Corporation 17
41 Bankers Healthcare Group LLC 15
42 MoneyLion Inc. 15
43 Bbva Financial Corporation 15
44 Equifax, Inc. 14
45 Kikoff Inc. 13
46 Mariner Finance, LLC 13
47 Rosebud Economic Development Corporation 13
48 Home Loan Center, Inc. 12
49 Transform Credit Inc. 12
50 CCF Intermediate Holdings LLC 12

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Getting a line of credit" Complaints

The CFPB public record contains 3,056 consumer complaints tagged with the issue "Getting a line of credit", distributed across 374 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Getting a line of credit" is raised is "Payday loan, title loan, or personal loan". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Getting a line of credit" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Getting a line of credit", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.