Bankers Healthcare Group LLC
234 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bankers Healthcare Group LLC complaint mix by product
- Payday loan, 113 50.0% – 2% relief
- Payday loan, 47 20.8% – 13% relief
- Debt collection 23 10.2% – 0% relief
- Credit card 16 7.1% – 13% relief
- Credit card 12 5.3% – 17% relief
- Credit reporting 11 4.9% – 0% relief
- Checking or 4 1.8% – 25% relief
How Bankers Healthcare Group LLC's 234 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 113 |
| Payday loan, title loan, or personal loan | 47 |
| Debt collection | 23 |
| Credit card | 16 |
| Credit card or prepaid card | 12 |
| Credit reporting or other personal consumer reports | 11 |
| Checking or savings account | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Mortgage | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 32 |
| FL | 24 |
| TX | 23 |
| GA | 17 |
| WA | 14 |
| NY | 10 |
| IL | 9 |
| AZ | 8 |
| CO | 8 |
| AL | 8 |
| NC | 7 |
| TN | 6 |
| NJ | 6 |
| OH | 6 |
| NM | 5 |
| SC | 5 |
| MA | 4 |
| VA | 4 |
| MD | 4 |
| WI | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 38 |
| Struggling to pay your loan | 35 |
| Getting the loan | 25 |
| Problem when making payments | 20 |
| Getting a line of credit | 15 |
| Problem with the payoff process at the end of the loan | 13 |
| Improper use of your report | 11 |
| Problem with additional add-on products or services | 8 |
| Took or threatened to take negative or legal action | 8 |
| Getting a credit card | 6 |
| False statements or representation | 6 |
| Incorrect information on your report | 6 |
| Fees or interest | 4 |
| Advertising and marketing, including promotional offers | 4 |
| Attempts to collect debt not owed | 3 |
| Closing your account | 3 |
| Problem with a purchase shown on your statement | 3 |
| Struggling to pay your bill | 2 |
| Other features, terms, or problems | 2 |
| Problem with a company's investigation into an existing problem | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 0% |
| 2017 | 5 | 100% |
| 2018 | 4 | 100% |
| 2019 | 6 | 100% |
| 2020 | 7 | 100% |
| 2021 | 12 | 100% |
| 2022 | 15 | 100% |
| 2023 | 28 | 100% |
| 2024 | 61 | 100% |
| 2025 | 57 | 100% |
| 2026 | 37 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Bankers Healthcare Group LLC
Bankers Healthcare Group LLC's 234 logged complaints stay concentrated: only 35 states show a filing on record. 60.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-25.
Bankers Healthcare Group LLC answers 99.6% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bankers Healthcare Group LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Bankers Healthcare Group LLC have?
234, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Bankers Healthcare Group LLC respond to complaints on time?
99.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Bankers Healthcare Group LLC?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.