Total complaints
141
Filed since 2015
2026 data Public-data reference. official source
BANKERS HEALTHCARE GROUP LLC
141 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
141 consumer complaints filed with the CFPB
This profile shows BANKERS HEALTHCARE GROUP LLC's complaint history from CFPB public records. 141 consumers have filed complaints since 2015. The company has a 99.3% timely response rate and has provided relief in 7.1% of cases.
141
Total Complaints
99.3%
Timely Response
0%
Disputed
7.1%
Relief Provided
30
States Active
2015
Since
Timely response
99.3%
CFPB-tracked response window
Relief rate
7.1%
Closed with monetary or non-monetary relief
Timely response rate 99.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 7.1%
Industry median
Share closed with monetary or non-monetary relief.
BANKERS HEALTHCARE GROUP LLC complaint mix by product
- Payday loan, 58 42.6% – 3% relief
- Payday loan, 35 25.7% – 9% relief
- Debt collection 16 11.8% – 0% relief
- Credit card 9 6.6% – 22% relief
- Credit card 9 6.6% – 11% relief
- Credit reporting 6 4.4% – 0% relief
- Checking or 3 2.2% – 33% relief
How BANKERS HEALTHCARE GROUP LLC's 141 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 58 |
| Payday loan, title loan, or personal loan | 35 |
| Debt collection | 16 |
| Credit card or prepaid card | 9 |
| Credit card | 9 |
| Credit reporting or other personal consumer reports | 6 |
| Checking or savings account | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Consumer Loan | 1 |
| Mortgage | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 21 |
| TX | 15 |
| FL | 14 |
| WA | 10 |
| GA | 9 |
| CO | 7 |
| IL | 7 |
| NM | 5 |
| NY | 5 |
| AL | 4 |
| NC | 4 |
| AZ | 4 |
| NJ | 3 |
| WI | 3 |
| NV | 3 |
| SC | 3 |
| OH | 3 |
| MA | 3 |
| LA | 2 |
| MD | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 27 |
| Struggling to pay your loan | 18 |
| Getting the loan | 11 |
| Getting a line of credit | 11 |
| Problem when making payments | 9 |
| Problem with additional add-on products or services | 7 |
| Took or threatened to take negative or legal action | 6 |
| Problem with the payoff process at the end of the loan | 6 |
| Improper use of your report | 6 |
| Fees or interest | 4 |
| Incorrect information on your report | 4 |
| Advertising and marketing, including promotional offers | 4 |
| Getting a credit card | 4 |
| False statements or representation | 4 |
| Attempts to collect debt not owed | 2 |
| Problem with a purchase shown on your statement | 2 |
| Confusing or missing disclosures | 1 |
| Unsolicited issuance of credit card | 1 |
| Taking out the loan or lease | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 0% |
| 2017 | 5 | 100% |
| 2018 | 3 | 100% |
| 2019 | 6 | 100% |
| 2020 | 6 | 100% |
| 2021 | 6 | 100% |
| 2022 | 11 | 100% |
| 2023 | 19 | 100% |
| 2024 | 39 | 100% |
| 2025 | 29 | 100% |
| 2026 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About BANKERS HEALTHCARE GROUP LLC
BANKERS HEALTHCARE GROUP LLC has accumulated 141 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 61 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BANKERS HEALTHCARE GROUP LLC reports a 99.3% timely-response rate and has closed 92.2% of cases with a written explanation to the consumer. 7.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BANKERS HEALTHCARE GROUP LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does BANKERS HEALTHCARE GROUP LLC have?
BANKERS HEALTHCARE GROUP LLC has received 141 consumer complaints filed with the Consumer Financial Protection Bureau.
Does BANKERS HEALTHCARE GROUP LLC respond to complaints on time?
BANKERS HEALTHCARE GROUP LLC has a 99.3% timely response rate to CFPB complaints.
What is the most common complaint about BANKERS HEALTHCARE GROUP LLC?
The most common issue reported against BANKERS HEALTHCARE GROUP LLC is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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