Total complaints
249
Filed since 2022
249 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
249 consumer complaints filed with the CFPB
This profile shows Transform Credit Inc.'s complaint history from CFPB public records. 249 consumers have filed complaints since 2022. The company has a 97.2% timely response rate and has provided relief in 24.9% of cases.
Total complaints
249
Filed since 2022
Timely response
97.2%
CFPB-tracked response window
Relief rate
24.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Transform Credit Inc.'s 249 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 98 |
| Payday loan, title loan, personal loan, or advance loan | 70 |
| Debt collection | 31 |
| Payday loan, title loan, or personal loan | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Money transfer, virtual currency, or money service | 3 |
| Credit card | 2 |
| Credit card or prepaid card | 2 |
| Checking or savings account | 1 |
| Mortgage | 1 |
| State | Complaints |
|---|---|
| GA | 77 |
| CA | 53 |
| FL | 34 |
| TX | 19 |
| IL | 14 |
| VA | 9 |
| AZ | 4 |
| MO | 4 |
| WI | 4 |
| UT | 3 |
| NV | 3 |
| NY | 3 |
| NM | 3 |
| OR | 3 |
| NC | 3 |
| PA | 2 |
| IN | 2 |
| PR | 1 |
| OH | 1 |
| SD | 1 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 57 |
| Incorrect information on your report | 53 |
| Charged fees or interest you didn't expect | 20 |
| Attempts to collect debt not owed | 17 |
| Getting the loan | 13 |
| Problem when making payments | 10 |
| Getting a line of credit | 8 |
| Problem with a company's investigation into an existing problem | 8 |
| Problem with additional add-on products or services | 7 |
| False statements or representation | 6 |
| Problem with fraud alerts or security freezes | 5 |
| Struggling to pay your loan | 5 |
| Took or threatened to take negative or legal action | 4 |
| Received a loan you didn't apply for | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Getting a credit card | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Fraud or scam | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Written notification about debt | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 28 | 100% |
| 2023 | 35 | 88.6% |
| 2024 | 53 | 98.1% |
| 2025 | 95 | 100% |
| 2026 | 38 | 94.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Transform Credit Inc. has accumulated 249 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 95 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Transform Credit Inc. reports a 97.2% timely-response rate and has closed 75.1% of cases with a written explanation to the consumer. 24.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Transform Credit Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Transform Credit Inc. has received 249 consumer complaints filed with the Consumer Financial Protection Bureau.
Transform Credit Inc. has a 97.2% timely response rate to CFPB complaints.
The most common issue reported against Transform Credit Inc. is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.