CFPB · Mid-pack issue profile

Advertising and marketing

3.0K CFPB complaints · 83 companies · top product Credit card.

3.0K CFPB complaints

"Advertising and marketing" has 3.0K consumer complaints in the CFPB public database across 83 companies (ranks #93 of 178 by volume among indexed issue categories). Most common product: Credit card. Allegations, not regulatory findings.

  • Volume rank #93 of 178
  • Citibank, N.a. 16.7% of filings
  • Data updated June 2026
  • Mid-pack issue profile
3.0K
Total Complaints
83
Companies
Credit card
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Citibank, N.a. 493
2 American Express Company 443
3 JPMorgan Chase & Co. 410
4 Capital One Financial Corporation 364
5 Bank of America, National Association 189
6 U.S. Bancorp 187
7 Discover Bank 179
8 Synchrony Financial 165
9 Barclays Bank Delaware 158
10 Wells Fargo & Company 104
11 TD Bank Us Holding Company 34
12 Paypal Holdings, Inc 26
13 PNC Bank N.A. 23
14 United Services Automobile Association 20
15 First National Bank of Omaha 15
16 Fifth Third Financial Corporation 12
17 IMC Capital, LLC 7
18 Suntrust Banks, Inc. 7
19 Citizens Financial Group, Inc. 7
20 Pentagon Federal Credit Union 6
21 Navy Federal Credit Union 6
22 Bread Financial Holdings, Inc. 6
23 Bbva Financial Corporation 5
24 Regions Financial Corporation 5
25 Santander Bank, National Association 4
26 John C. Heath, Attorney at Law, PLLC 4
27 Sterling Jewelers, Inc. 3
28 Encore Capital Group Inc. 3
29 Experian Information Solutions Inc. 3
30 Synovus Bank 3
31 HSBC North America Holdings Inc. 3
32 Pending Company Match 3
33 Equifax, Inc. 2
34 Western Union Company, the 2
35 Risecredit, LLC 2
36 People'S United Bank, National Association 2
37 Marlette Funding, LLC 2
38 LD Holdings Group, LLC 2
39 Keycorp 2
40 Commerce Bank 2
41 BB&T Corporation 2
42 BMO Bank National Association 2
43 Continental Finance Company, LLC 2
44 Rescue 1 Financial, LLC 1
45 Finance Store Inc. 1
46 Apple Law Group, Inc. 1
47 Huntington National Bank, the 1
48 US Gold Cards Inc 1
49 First Horizon Bank 1
50 Fedloan Help 1

Source: CFPB Consumer Complaint Database

What the CFPB record shows for "Advertising and marketing"

"Advertising and marketing" is tagged on 2,959 consumer complaints across 83 companies. No single company exceeds 16.7% of these filings.

The most common product category where "Advertising and marketing" is raised is "Credit card". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Advertising and marketing" (#93 of 178; 83 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack issue profile