Advertising and marketing

3.0K consumer complaints across 83 companies

This page tracks consumer complaints about "Advertising and marketing" filed with the CFPB. 2,959 complaints mention this issue across 83 companies. The most affected product category is "Credit card".

3.0K
Total Complaints
83
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Citibank, N.a. 493
2 American Express Company 443
3 JPMorgan Chase & Co. 410
4 Capital One Financial Corporation 364
5 Bank of America, National Association 189
6 U.S. Bancorp 187
7 Discover Bank 179
8 Synchrony Financial 165
9 Barclays Bank Delaware 158
10 Wells Fargo & Company 104
11 TD Bank Us Holding Company 34
12 Paypal Holdings, Inc 26
13 PNC Bank N.A. 23
14 United Services Automobile Association 20
15 First National Bank of Omaha 15
16 Fifth Third Financial Corporation 12
17 IMC Capital, LLC 7
18 Suntrust Banks, Inc. 7
19 Citizens Financial Group, Inc. 7
20 Pentagon Federal Credit Union 6
21 Navy Federal Credit Union 6
22 Bread Financial Holdings, Inc. 6
23 Bbva Financial Corporation 5
24 Regions Financial Corporation 5
25 Santander Bank, National Association 4
26 John C. Heath, Attorney at Law, PLLC 4
27 Sterling Jewelers, Inc. 3
28 Encore Capital Group Inc. 3
29 Experian Information Solutions Inc. 3
30 Synovus Bank 3
31 HSBC North America Holdings Inc. 3
32 Pending Company Match 3
33 Equifax, Inc. 2
34 Western Union Company, the 2
35 Risecredit, LLC 2
36 People'S United Bank, National Association 2
37 Marlette Funding, LLC 2
38 LD Holdings Group, LLC 2
39 Keycorp 2
40 Commerce Bank 2
41 BB&T Corporation 2
42 BMO Bank National Association 2
43 Continental Finance Company, LLC 2
44 Rescue 1 Financial, LLC 1
45 Finance Store Inc. 1
46 Apple Law Group, Inc. 1
47 Huntington National Bank, the 1
48 US Gold Cards Inc 1
49 First Horizon Bank 1
50 Fedloan Help 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Advertising and marketing" Complaints

The CFPB public record contains 2,959 consumer complaints tagged with the issue "Advertising and marketing", distributed across 83 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Advertising and marketing" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Advertising and marketing" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Advertising and marketing", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.