CFPB · Broad respondent spread

Confusing or misleading advertising or marketing

3.1K CFPB complaints · 496 companies (broad spread) · top product Money transfer, virtual currency, or money service.

3.1K CFPB complaints

"Confusing or misleading advertising or marketing" names 496 companies (broad spread) on 3.1K filings · Paypal Holdings, Inc 7%. Allegations, not findings.

  • Volume rank #90 of 178
  • Paypal Holdings, Inc 7% of filings
  • Data updated June 2026
  • Broad respondent spread
3.1K
Total Complaints
496
Companies
Money transfer, virtual currency, or money service
Top Product

Companies filing under "Confusing or misleading advertising or marketing"

# Company Complaints
1 Paypal Holdings, Inc 219
2 Block, Inc. 217
3 John C. Heath, Attorney at Law, PLLC 206
4 Experian Information Solutions Inc. 177
5 Equifax, Inc. 111
6 Transunion Intermediate Holdings, Inc. 105
7 Freedom Financial Network 104
8 Credit Karma, LLC 96
9 Early Warning Services, LLC 77
10 Wells Fargo & Company 64
11 Bank of America, National Association 60
12 Capital One Financial Corporation 57
13 Kikoff Inc. 52
14 JPMorgan Chase & Co. 52
15 Synchrony Financial 43
16 National Debt Relief LLC 36
17 Chime Financial Inc 33
18 Consumer Financial Services Solutions, Inc. 33
19 Encore Capital Group Inc. 32
20 Self Financial Inc. 31
21 MoneyLion Inc. 28
22 Americor Funding, LLC 25
23 Google Compare Credit Cards Inc. 25
24 Citibank, N.a. 24
25 Pending Company Match 21
26 Bread Financial Holdings, Inc. 20
27 OneMain Finance Corporation 18
28 Discover Bank 18
29 PNC Bank N.A. 17
30 American Express Company 17
31 Navy Federal Credit Union 16
32 Western Union Company, the 14
33 The J. G. Wentworth Company 14
34 Portfolio Recovery Associates, LLC 14
35 ClearOne Advantage, LLC 13
36 Robinhood Markets Inc. 13
37 Credit Sage LLC 12
38 Truist Financial Corporation 12
39 Cordoba Legal Group, PLLC. 11
40 Resurgent Capital Services L.P. 11
41 Albert Corporation 11
42 Affirm Holdings, Inc 11
43 Nelnet, Inc. 11
44 U.S. Bancorp 10
45 CL Holdings LLC 10
46 Coinbase, Inc. 10
47 Servicer under contract with Federal Student Aid 10
48 Goldman Sachs Bank USA 9
49 Kriya Capital, LLC 9
50 TomoCredit Inc. 9

Source: CFPB Consumer Complaint Database

"Confusing or misleading advertising or marketing" across a broad respondent set

"Confusing or misleading advertising or marketing" appears across 496 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 7% of these filings.

With 496 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Money transfer, virtual currency, or money service". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Confusing or misleading advertising or marketing" (#90 of 178; 496 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread