Total complaints
273
Filed since 2024
273 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
273 consumer complaints filed with the CFPB
This profile shows TomoCredit Inc.'s complaint history from CFPB public records. 273 consumers have filed complaints since 2024. The company has a 86.8% timely response rate and has provided relief in 0.4% of cases.
Total complaints
273
Filed since 2024
Timely response
86.8%
CFPB-tracked response window
Relief rate
0.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TomoCredit Inc.'s 273 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 108 |
| Credit card | 80 |
| Debt or credit management | 51 |
| Payday loan, title loan, personal loan, or advance loan | 13 |
| Debt collection | 9 |
| Checking or savings account | 6 |
| Money transfer, virtual currency, or money service | 4 |
| Prepaid card | 1 |
| Mortgage | 1 |
| State | Complaints |
|---|---|
| CA | 38 |
| FL | 29 |
| PA | 21 |
| GA | 16 |
| NY | 16 |
| TX | 16 |
| IL | 15 |
| MD | 11 |
| LA | 11 |
| OH | 9 |
| MI | 9 |
| NC | 8 |
| NJ | 8 |
| AZ | 7 |
| NV | 7 |
| MS | 6 |
| WI | 5 |
| OR | 5 |
| MA | 3 |
| IN | 3 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 36 |
| Problem with a company's investigation into an existing problem | 31 |
| Credit monitoring or identity theft protection services | 29 |
| Closing your account | 27 |
| Didn't provide services promised | 20 |
| Advertising and marketing, including promotional offers | 16 |
| Problem with customer service | 16 |
| Problem with a purchase shown on your statement | 13 |
| Other features, terms, or problems | 12 |
| Improper use of your report | 9 |
| Confusing or misleading advertising or marketing | 8 |
| Getting a credit card | 6 |
| Getting a line of credit | 5 |
| Problem with a lender or other company charging your account | 5 |
| Charged upfront or unexpected fees | 5 |
| Unable to get your credit report or credit score | 5 |
| False statements or representation | 3 |
| Unauthorized transactions or other transaction problem | 3 |
| Identity theft protection or other monitoring services | 3 |
| Charged fees or interest you didn't expect | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 151 | 83.4% |
| 2025 | 100 | 89% |
| 2026 | 22 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TomoCredit Inc. has accumulated 273 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 140 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TomoCredit Inc. reports a 86.8% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TomoCredit Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TomoCredit Inc. has received 273 consumer complaints filed with the Consumer Financial Protection Bureau.
TomoCredit Inc. has a 86.8% timely response rate to CFPB complaints.
The most common issue reported against TomoCredit Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.