Consumer Financial Services Solutions, Inc.
335 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Financial Services Solutions, Inc. complaint mix by product
- Debt or 263 78.7% – 0% relief
- Debt collection 29 8.7% – 0% relief
- Credit reporting, 28 8.4% – 4% relief
- Money transfer, 7 2.1% – 0% relief
- Checking or 4 1.2% – 0% relief
- Credit reporting 2 0.6% – 0% relief
- Credit card 1 0.3% – 0% relief
How Consumer Financial Services Solutions, Inc.'s 335 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 263 |
| Debt collection | 29 |
| Credit reporting, credit repair services, or other personal consumer reports | 28 |
| Money transfer, virtual currency, or money service | 7 |
| Checking or savings account | 4 |
| Credit reporting or other personal consumer reports | 2 |
| Credit card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 42 |
| FL | 39 |
| CA | 34 |
| NY | 30 |
| PA | 26 |
| MI | 16 |
| MA | 15 |
| NC | 14 |
| WI | 12 |
| AZ | 11 |
| IN | 11 |
| TN | 9 |
| MO | 8 |
| MD | 7 |
| KY | 6 |
| CO | 6 |
| NV | 5 |
| VA | 5 |
| OK | 5 |
| LA | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 101 |
| Charged upfront or unexpected fees | 68 |
| Confusing or misleading advertising or marketing | 33 |
| Confusing or missing disclosures | 32 |
| Unauthorized withdrawals or charges | 30 |
| Problem with customer service | 17 |
| False statements or representation | 10 |
| Fraud or scam | 8 |
| Took or threatened to take negative or legal action | 7 |
| Excessive fees | 6 |
| Attempts to collect debt not owed | 6 |
| Written notification about debt | 5 |
| Problem with a lender or other company charging your account | 4 |
| Unexpected or other fees | 3 |
| Incorrect information on your report | 2 |
| Problem with a purchase shown on your statement | 1 |
| Charged fees or interest you didn't expect | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 4 | 100% |
| 2021 | 8 | 100% |
| 2022 | 14 | 100% |
| 2023 | 25 | 100% |
| 2024 | 35 | 100% |
| 2025 | 134 | 79.9% |
| 2026 | 114 | 52.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Consumer Financial Services Solutions, Inc.
Consumer Financial Services Solutions, Inc.'s 335 logged complaints stay concentrated: only 35 states show a filing on record. 51.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-06-25.
Consumer Financial Services Solutions, Inc. answers 75.8% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Financial Services Solutions, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Consumer Financial Services Solutions, Inc. have?
335, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Consumer Financial Services Solutions, Inc. respond to complaints on time?
75.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Consumer Financial Services Solutions, Inc.?
"Didn't provide services promised", filed under the "Debt or credit management" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.