CFPB · Single-product concentration

Consumer Financial Services Solutions, Inc.

335 CFPB complaints · 78.5% in "Debt or credit management" · top issue Didn't provide services promised.

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335 CFPB complaints

Consumer Financial Services Solutions, Inc.: 78.5% of 335 CFPB complaints sit in "Debt or credit management". Timely 75.8% · relief 0.6%. Allegations, not findings.

  • Single-product concentration
  • +11300% filings 2019 to 2026

CFPB relief outcome brief

CCDB company consumer-financial-services-solutions-inc

0.6% relief · 75.8% timely · 335 filings · Debt or credit management

Same-product relief peers

Nearest relief peer: Bright Capital Inc (0.5% relief)

Consumer Financial Services …0.6%Transform Credit Inc.21.2%Arbor Residential Mortgage L…0.3%Fidelity National Financial,…0.9%Credit Bureau Systems, Inc.,…26.6%
Closed-with-relief % among Consumer Financial Services Solutions, Inc. and nearest filing-volume peers

Consumer Financial Services Solutions, Inc. closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Consumer Financial Services Solutions, Inc.'s 335 filings include narrative text

51.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 75.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Consumer Financial Services Solutions, Inc. complaint mix by product

Total complaints: 335

Consumer Financial Services Solutions, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 335 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt or: 263 complaints (78.7%), resolution 0.4% Debt or 78.7% Debt collection: 29 complaints (8.7%), resolution 0.0% Debt collection 8.7% Credit reporting,: 28 complaints (8.4%), resolution 3.6% Credit reporting, 8.4% Money transfer,: 7 complaints (2.1%), resolution 0.0% Checking or: 4 complaints (1.2%), resolution 0.0% Credit reporting: 2 complaints (0.6%), resolution 0.0% Credit card: 1 complaints (0.3%), resolution 0.0%
  • Debt or 263 78.7% – 0% relief
  • Debt collection 29 8.7% – 0% relief
  • Credit reporting, 28 8.4% – 4% relief
  • Money transfer, 7 2.1% – 0% relief
  • Checking or 4 1.2% – 0% relief
  • Credit reporting 2 0.6% – 0% relief
  • Credit card 1 0.3% – 0% relief

How Consumer Financial Services Solutions, Inc.'s 335 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt or credit management 263
Debt collection 29
Credit reporting, credit repair services, or other personal consumer reports 28
Money transfer, virtual currency, or money service 7
Checking or savings account 4
Credit reporting or other personal consumer reports 2
Credit card 1
Payday loan, title loan, personal loan, or advance loan 1

Where Consumer Financial Services Solutions, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
12.5% of this company's filings
TX42FL39CA34NY30PA26MI16MA15NC14

Consumer Financial Services Solutions, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
114
+11300% vs 2019
050100150 20192020202120222023202420252026 114

Top States

State Complaints
TX 42
FL 39
CA 34
NY 30
PA 26
MI 16
MA 15
NC 14
WI 12
AZ 11
IN 11
TN 9
MO 8
MD 7
KY 6
CO 6
NV 5
VA 5
OK 5
LA 5

Top Issues

Issue Complaints
Didn't provide services promised 101
Charged upfront or unexpected fees 68
Confusing or misleading advertising or marketing 33
Confusing or missing disclosures 32
Unauthorized withdrawals or charges 30
Problem with customer service 17
False statements or representation 10
Fraud or scam 8
Took or threatened to take negative or legal action 7
Excessive fees 6
Attempts to collect debt not owed 6
Written notification about debt 5
Problem with a lender or other company charging your account 4
Unexpected or other fees 3
Incorrect information on your report 2
Problem with a purchase shown on your statement 1
Charged fees or interest you didn't expect 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2019 1 100%
2020 4 100%
2021 8 100%
2022 14 100%
2023 25 100%
2024 35 100%
2025 134 79.9%
2026 114 52.6%

Source: CFPB Consumer Complaint Database

Consumer Financial Services Solutions, Inc. filings cluster in one product

Consumer Financial Services Solutions, Inc.'s 335 logged complaints stay concentrated: only 35 states show a filing. 51.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-25.

Consumer Financial Services Solutions, Inc. answers 75.8% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Financial Services Solutions, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Consumer Financial Services Solutions, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 335.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 75.8%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Consumer Financial Services Solutions, Inc. (75.8% timely; 0.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration