2026 data Public-data reference. official source

Consumer Financial Services Solutions, Inc.

182 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

182 consumer complaints filed with the CFPB

This profile shows Consumer Financial Services Solutions, Inc.'s complaint history from CFPB public records. 182 consumers have filed complaints since 2019. The company has a 75.3% timely response rate and has provided relief in 1.1% of cases.

182
Total Complaints
75.3%
Timely Response
0%
Disputed
1.1%
Relief Provided
31
States Active
2019
Since

Total complaints

182

Filed since 2019

Timely response

75.3%

CFPB-tracked response window

Relief rate

1.1%

Closed with monetary or non-monetary relief

Timely response rate 75.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median

Share closed with monetary or non-monetary relief.

Consumer Financial Services Solutions, Inc. complaint mix by product

Total complaints: 182

Consumer Financial Services Solutions, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 182 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt or: 130 complaints (71.4%), resolution 0.8% Debt or 71.4% Debt collection: 23 complaints (12.6%), resolution 0.0% Debt collection 12.6% Credit reporting,: 20 complaints (11.0%), resolution 5.0% Credit reporting, 11.0% Money transfer,: 4 complaints (2.2%), resolution 0.0% Checking or: 3 complaints (1.6%), resolution 0.0% Credit reporting: 2 complaints (1.1%), resolution 0.0%
  • Debt or 130 71.4% 1% relief
  • Debt collection 23 12.6% 0% relief
  • Credit reporting, 20 11.0% 5% relief
  • Money transfer, 4 2.2% 0% relief
  • Checking or 3 1.6% 0% relief
  • Credit reporting 2 1.1% 0% relief

How Consumer Financial Services Solutions, Inc.'s 182 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt or credit management 130
Debt collection 23
Credit reporting, credit repair services, or other personal consumer reports 20
Money transfer, virtual currency, or money service 4
Checking or savings account 3
Credit reporting or other personal consumer reports 2

Top States

State Complaints
TX 25
FL 21
CA 16
NY 16
PA 11
MA 10
WI 9
MI 9
IN 7
AZ 6
MO 5
TN 5
MD 5
NC 5
NV 4
VA 4
LA 3
OK 3
KY 2
MS 2

Top Issues

Issue Complaints
Didn't provide services promised 54
Charged upfront or unexpected fees 35
Confusing or missing disclosures 16
Confusing or misleading advertising or marketing 16
Unauthorized withdrawals or charges 11
Problem with customer service 10
False statements or representation 7
Fraud or scam 7
Took or threatened to take negative or legal action 6
Attempts to collect debt not owed 5
Written notification about debt 4
Problem with a lender or other company charging your account 3
Unexpected or other fees 3
Incorrect information on your report 2
Excessive fees 2
Communication tactics 1

Yearly Trend

Year Complaints Timely
2019 1 100%
2020 3 100%
2021 6 100%
2022 9 100%
2023 18 100%
2024 22 100%
2025 80 73.8%
2026 43 44.2%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Consumer Financial Services Solutions, Inc.

Consumer Financial Services Solutions, Inc. has accumulated 182 consumer complaints in the CFPB public database, with filings active across 31 U.S. states. Of those submissions, 55 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-22, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Consumer Financial Services Solutions, Inc. reports a 75.3% timely-response rate and has closed 95.1% of cases with a written explanation to the consumer. 1.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt or credit management", and the single most common underlying issue is "Didn't provide services promised".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Consumer Financial Services Solutions, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Consumer Financial Services Solutions, Inc. have?

Consumer Financial Services Solutions, Inc. has received 182 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Consumer Financial Services Solutions, Inc. respond to complaints on time?

Consumer Financial Services Solutions, Inc. has a 75.3% timely response rate to CFPB complaints.

What is the most common complaint about Consumer Financial Services Solutions, Inc.?

The most common issue reported against Consumer Financial Services Solutions, Inc. is "Didn't provide services promised" in the "Debt or credit management" product category.

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