Incorrect information on your report

7.2M consumer complaints across 3.2K companies

This page tracks consumer complaints about "Incorrect information on your report" filed with the CFPB. 7,165,222 complaints mention this issue across 3.2K companies. The most affected product category is "Credit reporting or other personal consumer reports".

7.2M
Total Complaints
3.2K
Companies
Credit reporting or other personal consumer reports
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Transunion Intermediate Holdings, Inc. 2.3M
2 Equifax, Inc. 2.3M
3 Experian Information Solutions Inc. 2.1M
4 CBC Companies, Inc. 37.4K
5 LexisNexis 35.2K
6 Capital One Financial Corporation 26.6K
7 Citibank, N.a. 11.3K
8 JPMorgan Chase & Co. 10.9K
9 Bank of America, National Association 10.8K
10 Synchrony Financial 9.7K
11 Wells Fargo & Company 9.5K
12 Bread Financial Holdings, Inc. 8.6K
13 Resurgent Capital Services L.P. 8.6K
14 Discover Bank 8.1K
15 Fidelity National Information Services, Inc. (FNIS) 7.9K
16 Pending Company Match 7.7K
17 Nelnet, Inc. 6.7K
18 Early Warning Services, LLC 6.5K
19 American Express Company 6.1K
20 Portfolio Recovery Associates, LLC 6.0K
21 Encore Capital Group Inc. 5.6K
22 Navy Federal Credit Union 5.6K
23 CL Holdings LLC 5.1K
24 TD Bank Us Holding Company 4.7K
25 ID Analytics, Inc. 4.7K
26 Ally Financial Inc. 4.6K
27 Self Financial Inc. 4.4K
28 Affirm Holdings, Inc 4.1K
29 Mohela 3.8K
30 Barclays Bank Delaware 3.7K
31 Santander Holdings USA, Inc. 3.6K
32 Credit Acceptance Corporation 3.4K
33 Navient Solutions, LLC. 3.2K
34 Corelogic Inc 3.0K
35 Goldman Sachs Bank USA 3.0K
36 Maximus Federal Services, Inc. 3.0K
37 CCS Financial Services, Inc. 2.8K
38 U.S. Bancorp 2.8K
39 I.C. System, Inc. 2.5K
40 Truist Financial Corporation 2.5K
41 Westlake Services, LLC 2.4K
42 Santander Consumer USA Holdings Inc. 2.3K
43 National Credit Systems,Inc. 2.3K
44 Kikoff Inc. 2.3K
45 General Motors Financial Company, Inc. 2.3K
46 OneMain Finance Corporation 2.2K
47 Toyota Motor Credit Corporation 2.2K
48 EdFinancial Services 2.1K
49 Aes/Pheaa 2.0K
50 Exeter Finance, LLC. 1.9K

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Incorrect information on your report" Complaints

The CFPB public record contains 7,165,222 consumer complaints tagged with the issue "Incorrect information on your report", distributed across 3,183 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 3,183 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Incorrect information on your report" is raised is "Credit reporting or other personal consumer reports". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Incorrect information on your report" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Incorrect information on your report", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.