CFPB · Higher closed-with-relief share
HW Holding, Inc
8.7K CFPB complaints · 23.2% relief (high band) · top issue Attempts to collect debt not owed.
HW Holding, Inc closes 23.2% with relief (upper third) on 8.7K filings. Timely 99.3% · top product Debt collection. Allegations, not findings.
- Higher closed-with-relief share
- +2005.4% filings 2013 to 2026
CFPB relief outcome brief
CCDB company hw-holding-inc
23.2% relief · 99.3% timely · 8.7K filings · Debt collection
Same-product relief peers
Nearest relief peer: Jon Barry and Associates, Inc. (23.1% relief)
HW Holding, Inc closes 23.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
HW Holding, Inc scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (56/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
23.2% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
56 / 100 percentile-benchmarked
76.2% of complaints closed with an explanation to the consumer
Most of HW Holding, Inc's 8.7K filings include narrative text
40.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
HW Holding, Inc complaint mix by product
- Debt collection 7K 83.3% – 23% relief
- Credit reporting 962 11.0% – 32% relief
- Credit reporting, 466 5.3% – 11% relief
- Debt or 15 0.2% – 20% relief
- Credit reporting 11 0.1% – 27% relief
- Credit card 4 0.0% – 25% relief
- Vehicle loan 3 0.0% – 0% relief
Heavy-volume mix: how HW Holding, Inc's 8.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7.3K |
| Credit reporting or other personal consumer reports | 962 |
| Credit reporting, credit repair services, or other personal consumer reports | 466 |
| Debt or credit management | 15 |
| Credit reporting | 11 |
| Credit card | 4 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Mortgage | 1 |
Nationwide filing states for HW Holding, Inc
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 16.4% of this company's filings
HW Holding, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.2K
- +2005.4% vs 2013
Volume vs. relief
Where HW Holding, Inc sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, HW Holding, Inc files more complaint volume than 78% of them, and closes complaints with relief more often than 85% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 8,733 · Closed with relief: 23.2%
Top States
| State | Complaints |
|---|---|
| TX | 1.4K |
| FL | 1.1K |
| GA | 794 |
| CA | 554 |
| NC | 499 |
| IL | 341 |
| MD | 298 |
| SC | 246 |
| OH | 234 |
| VA | 230 |
| NY | 215 |
| AL | 211 |
| PA | 200 |
| TN | 180 |
| LA | 173 |
| MI | 151 |
| MN | 146 |
| CO | 131 |
| AZ | 121 |
| WA | 120 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.8K |
| False statements or representation | 1.3K |
| Written notification about debt | 1.2K |
| Incorrect information on your report | 808 |
| Took or threatened to take negative or legal action | 722 |
| Communication tactics | 468 |
| Improper use of your report | 329 |
| Cont'd attempts collect debt not owed | 328 |
| Disclosure verification of debt | 228 |
| Problem with a company's investigation into an existing problem | 147 |
| Problem with a credit reporting company's investigation into an existing problem | 107 |
| Threatened to contact someone or share information improperly | 92 |
| Electronic communications | 86 |
| Improper contact or sharing of info | 50 |
| Problem with a company's investigation into an existing issue | 20 |
| Taking/threatening an illegal action | 16 |
| Credit monitoring or identity theft protection services | 8 |
| Incorrect information on credit report | 8 |
| Identity theft protection or other monitoring services | 7 |
| Didn't provide services promised | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 56 | 89.3% |
| 2014 | 194 | 88.1% |
| 2015 | 228 | 89% |
| 2016 | 255 | 100% |
| 2017 | 408 | 100% |
| 2018 | 451 | 100% |
| 2019 | 365 | 100% |
| 2020 | 450 | 99.6% |
| 2021 | 498 | 100% |
| 2022 | 513 | 100% |
| 2023 | 813 | 99.9% |
| 2024 | 1.2K | 100% |
| 2025 | 2.1K | 99.9% |
| 2026 | 1.2K | 99.9% |
Source: CFPB Consumer Complaint Database
HW Holding, Inc in the higher-relief third
HW Holding, Inc's 8,733 logged complaints reach a nationwide footprint - 55 states have at least one filing. 40.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-26. Closed-with-relief 23.2% sits in the upper third of the corpus.
HW Holding, Inc closes 23.2% with monetary or non-monetary relief and answers 99.3% inside the CFPB window; 76.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about HW Holding, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for HW Holding, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.7K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for HW Holding, Inc (#76 of 342; 99.3% timely; 23.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share