CFPB · Higher closed-with-relief share
HW Holding, Inc
8.7K CFPB complaints · 23.2% relief (high band) · top issue Attempts to collect debt not owed.
HW Holding, Inc closes 23.2% with relief (upper third) on 8.7K filings. Timely 99.3% · top product Debt collection. Allegations, not findings.
- Volume rank #76 of 342
- Higher closed-with-relief share
- +2005.4% filings 2013 to 2026
CFPB relief outcome brief
CCDB company hw-holding-inc
23.2% relief · 99.3% timely · 8.7K filings · Debt collection
Same-product relief peers
Nearest relief peer: Jon Barry and Associates, Inc. (23.1% relief)
HW Holding, Inc closes 23.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of HW Holding, Inc's 8.7K filings include narrative text
40.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
HW Holding, Inc complaint mix by product
- Debt collection 7K 83.3% – 23% relief
- Credit reporting 962 11.0% – 32% relief
- Credit reporting, 466 5.3% – 11% relief
- Debt or 15 0.2% – 20% relief
- Credit reporting 11 0.1% – 27% relief
- Credit card 4 0.0% – 25% relief
- Vehicle loan 3 0.0% – 0% relief
Heavy-volume mix: how HW Holding, Inc's 8.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7.3K |
| Credit reporting or other personal consumer reports | 962 |
| Credit reporting, credit repair services, or other personal consumer reports | 466 |
| Debt or credit management | 15 |
| Credit reporting | 11 |
| Credit card | 4 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Mortgage | 1 |
Nationwide filing states for HW Holding, Inc
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 16.4% of this company's filings
HW Holding, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.2K
- +2005.4% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 1.4K |
| FL | 1.1K |
| GA | 794 |
| CA | 554 |
| NC | 499 |
| IL | 341 |
| MD | 298 |
| SC | 246 |
| OH | 234 |
| VA | 230 |
| NY | 215 |
| AL | 211 |
| PA | 200 |
| TN | 180 |
| LA | 173 |
| MI | 151 |
| MN | 146 |
| CO | 131 |
| AZ | 121 |
| WA | 120 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.8K |
| False statements or representation | 1.3K |
| Written notification about debt | 1.2K |
| Incorrect information on your report | 808 |
| Took or threatened to take negative or legal action | 722 |
| Communication tactics | 468 |
| Improper use of your report | 329 |
| Cont'd attempts collect debt not owed | 328 |
| Disclosure verification of debt | 228 |
| Problem with a company's investigation into an existing problem | 147 |
| Problem with a credit reporting company's investigation into an existing problem | 107 |
| Threatened to contact someone or share information improperly | 92 |
| Electronic communications | 86 |
| Improper contact or sharing of info | 50 |
| Problem with a company's investigation into an existing issue | 20 |
| Taking/threatening an illegal action | 16 |
| Credit monitoring or identity theft protection services | 8 |
| Incorrect information on credit report | 8 |
| Identity theft protection or other monitoring services | 7 |
| Didn't provide services promised | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 56 | 89.3% |
| 2014 | 194 | 88.1% |
| 2015 | 228 | 89% |
| 2016 | 255 | 100% |
| 2017 | 408 | 100% |
| 2018 | 451 | 100% |
| 2019 | 365 | 100% |
| 2020 | 450 | 99.6% |
| 2021 | 498 | 100% |
| 2022 | 513 | 100% |
| 2023 | 813 | 99.9% |
| 2024 | 1.2K | 100% |
| 2025 | 2.1K | 99.9% |
| 2026 | 1.2K | 99.9% |
Source: CFPB Consumer Complaint Database
HW Holding, Inc in the higher-relief third
HW Holding, Inc's 8,733 logged complaints reach a nationwide footprint - 55 states have at least one filing. 40.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-26. Closed-with-relief 23.2% sits in the upper third of the corpus.
HW Holding, Inc closes 23.2% with monetary or non-monetary relief and answers 99.3% inside the CFPB window; 76.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about HW Holding, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for HW Holding, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.7K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for HW Holding, Inc (#76 of 342; 99.3% timely; 23.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share