Incorrect information on credit report

97.1K consumer complaints across 537 companies

This page tracks consumer complaints about "Incorrect information on credit report" filed with the CFPB. 97,148 complaints mention this issue across 537 companies. The most affected product category is "Credit reporting".

97.1K
Total Complaints
537
Companies
Credit reporting
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 EQUIFAX, INC. 32.4K
2 Experian Information Solutions Inc. 30.9K
3 TRANSUNION INTERMEDIATE HOLDINGS, INC. 28.7K
4 Fidelity National Information Services, Inc. (FNIS) 590
5 CAPITAL ONE FINANCIAL CORPORATION 277
6 Credit Karma, LLC 271
7 CITIBANK, N.A. 208
8 LEXISNEXIS 170
9 CORELOGIC INC 166
10 JPMORGAN CHASE & CO. 149
11 SYNCHRONY FINANCIAL 145
12 FIRST ADVANTAGE CORPORATION 132
13 WELLS FARGO & COMPANY 122
14 Innovis 116
15 BANK OF AMERICA, NATIONAL ASSOCIATION 107
16 ENCORE CAPITAL GROUP INC. 92
17 Portfolio Recovery Associates, LLC 65
18 BARCLAYS BANK DELAWARE 60
19 DISCOVER BANK 55
20 ERC 54
21 Early Warning Services, LLC 53
22 First Data Corporation 52
23 Resurgent Capital Services L.P. 50
24 U.S. BANCORP 49
25 HSBC NORTH AMERICA HOLDINGS INC. 44
26 HireRight Solutions, Inc. 42
27 FACTUAL DATA CORP. 42
28 Ocwen Financial Corporation 39
29 AMERICAN EXPRESS COMPANY 38
30 Sterling Infosystems Inc. 36
31 TD BANK US HOLDING COMPANY 32
32 National Credit Systems,Inc. 29
33 NAVY FEDERAL CREDIT UNION 28
34 Bread Financial Holdings, Inc. 28
35 Credit Plus Inc 27
36 Southwest Credit Systems, L.P. 26
37 ALLY FINANCIAL INC. 26
38 Navient Solutions, LLC. 25
39 AFNI INC. 25
40 On-Site Manager, Inc. 24
41 PNC Bank N.A. 24
42 Convergent Resources, Inc. 24
43 I.C. System, Inc. 24
44 ONEMAIN FINANCIAL HOLDINGS, LLC. 23
45 Stellar Recovery, Inc. 22
46 Ditech Financial LLC 22
47 Clarity Services 22
48 ONLINE Information Services, Inc. 20
49 MIB Group, Inc. 20
50 Rent Recovery Solutions 20

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Incorrect information on credit report" Complaints

The CFPB public record contains 97,148 consumer complaints tagged with the issue "Incorrect information on credit report", distributed across 537 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Incorrect information on credit report" is raised is "Credit reporting". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Incorrect information on credit report" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Incorrect information on credit report", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Incorrect information on credit report" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

Related