CFPB · Narrative-heavy record
General Information Services, Inc
67 CFPB complaints · 40.3% with narratives · top issue Incorrect information on your report.
General Information Services, Inc: 40.3% of 67 filings include consumer narratives. Timely 97% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2012 to 2026
CFPB relief outcome brief
CCDB company general-information-services-inc
0% relief · 97% timely · 67 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
General Information Services, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of General Information Services, Inc's 67 filings include narrative text
40.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
General Information Services, Inc complaint mix by product
- Credit reporting, 43 64.2% – 0% relief
- Credit reporting 19 28.4% – 0% relief
- Credit reporting 5 7.5% – 0% relief
How General Information Services, Inc's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 43 |
| Credit reporting | 19 |
| Credit reporting or other personal consumer reports | 5 |
Where General Information Services, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 14.9% of this company's filings
General Information Services, Inc complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 10 |
| TX | 6 |
| NY | 5 |
| IL | 4 |
| SC | 3 |
| AR | 3 |
| NC | 3 |
| GA | 3 |
| CA | 3 |
| KY | 2 |
| MI | 2 |
| TN | 2 |
| WI | 2 |
| OH | 2 |
| IN | 2 |
| RI | 1 |
| MN | 1 |
| MS | 1 |
| AK | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 31 |
| Incorrect information on credit report | 11 |
| Problem with a company's investigation into an existing issue | 10 |
| Improper use of your report | 6 |
| Credit reporting company's investigation | 5 |
| Improper use of my credit report | 3 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 0% |
| 2014 | 3 | 100% |
| 2015 | 3 | 66.7% |
| 2016 | 8 | 100% |
| 2017 | 12 | 100% |
| 2018 | 10 | 100% |
| 2019 | 7 | 100% |
| 2020 | 11 | 100% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
General Information Services, Inc's narrative-rich complaint ledger
General Information Services, Inc's 67 logged complaints stay concentrated: only 29 states show a filing. 40.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-01-21.
General Information Services, Inc answers 97% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about General Information Services, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for General Information Services, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 67.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for General Information Services, Inc (97% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record