General Information Services, Inc
67 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
General Information Services, Inc complaint mix by product
- Credit reporting, 43 64.2% – 0% relief
- Credit reporting 19 28.4% – 0% relief
- Credit reporting 5 7.5% – 0% relief
How General Information Services, Inc's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 43 |
| Credit reporting | 19 |
| Credit reporting or other personal consumer reports | 5 |
Top States
| State | Complaints |
|---|---|
| FL | 10 |
| TX | 6 |
| NY | 5 |
| IL | 4 |
| SC | 3 |
| AR | 3 |
| NC | 3 |
| GA | 3 |
| CA | 3 |
| KY | 2 |
| MI | 2 |
| TN | 2 |
| WI | 2 |
| OH | 2 |
| IN | 2 |
| RI | 1 |
| MN | 1 |
| MS | 1 |
| AK | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 31 |
| Incorrect information on credit report | 11 |
| Problem with a company's investigation into an existing issue | 10 |
| Improper use of your report | 6 |
| Credit reporting company's investigation | 5 |
| Improper use of my credit report | 3 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 0% |
| 2014 | 3 | 100% |
| 2015 | 3 | 66.7% |
| 2016 | 8 | 100% |
| 2017 | 12 | 100% |
| 2018 | 10 | 100% |
| 2019 | 7 | 100% |
| 2020 | 11 | 100% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About General Information Services, Inc
General Information Services, Inc's 67 logged complaints stay concentrated: only 29 states show a filing on record. 40.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-01-21.
General Information Services, Inc answers 97% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about General Information Services, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does General Information Services, Inc have?
67, per the CFPB's public complaint count for this company (see the full breakdown above).
Does General Information Services, Inc respond to complaints on time?
97% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about General Information Services, Inc?
"Incorrect information on your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.