2026 data Public-data reference. official source

Accurate Background

238 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

238 consumer complaints filed with the CFPB

This profile shows Accurate Background's complaint history from CFPB public records. 238 consumers have filed complaints since 2014. The company has a 83.2% timely response rate and has provided relief in 42.9% of cases.

238
Total Complaints
83.2%
Timely Response
2.1%
Disputed
42.9%
Relief Provided
38
States Active
2014
Since

Total complaints

238

Filed since 2014

Timely response

83.2%

CFPB-tracked response window

Relief rate

42.9%

Closed with monetary or non-monetary relief

Timely response rate 83.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 42.9%
Industry median

Share closed with monetary or non-monetary relief.

Accurate Background complaint mix by product

Total complaints: 238

Accurate Background complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 238 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 145 complaints (60.9%), resolution 46.9% Credit reporting, 60.9% Credit reporting: 68 complaints (28.6%), resolution 30.9% Credit reporting 28.6% Credit reporting: 24 complaints (10.1%), resolution 54.2% Credit reporting 10.1% Consumer Loan: 1 complaints (0.4%), resolution 0.0%
  • Credit reporting, 145 60.9% 47% relief
  • Credit reporting 68 28.6% 31% relief
  • Credit reporting 24 10.1% 54% relief
  • Consumer Loan 1 0.4% 0% relief

How Accurate Background's 238 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 145
Credit reporting or other personal consumer reports 68
Credit reporting 24
Consumer Loan 1

Top States

State Complaints
CA 45
TX 14
OH 12
NC 12
GA 11
PA 10
IL 10
MD 10
FL 9
MI 8
WA 8
AZ 8
NY 6
CO 6
IN 5
MN 5
NJ 5
TN 5
LA 4
AL 4

Top Issues

Issue Complaints
Incorrect information on your report 146
Problem with a company's investigation into an existing issue 37
Improper use of your report 23
Incorrect information on credit report 18
Credit reporting company's investigation 5
Identity theft protection or other monitoring services 4
Problem with a credit reporting company's investigation into an existing problem 2
Improper use of my credit report 1
Taking out the loan or lease 1
Unable to get your credit report or credit score 1

Yearly Trend

Year Complaints Timely
2014 5 100%
2015 8 62.5%
2016 5 80%
2017 27 92.6%
2018 26 88.5%
2019 17 88.2%
2020 20 70%
2021 27 100%
2022 22 72.7%
2023 24 75%
2024 15 73.3%
2025 35 82.9%
2026 7 85.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Accurate Background

Accurate Background has accumulated 238 consumer complaints in the CFPB public database, with filings active across 38 U.S. states. Of those submissions, 85 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Accurate Background reports a 83.2% timely-response rate and has closed 56.7% of cases with a written explanation to the consumer. 42.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Accurate Background: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Accurate Background have?

Accurate Background has received 238 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Accurate Background respond to complaints on time?

Accurate Background has a 83.2% timely response rate to CFPB complaints.

What is the most common complaint about Accurate Background?

The most common issue reported against Accurate Background is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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