CFPB · Single-product concentration
NCC Business Services, Inc.
861 CFPB complaints · 88.7% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
NCC Business Services, Inc.: 88.7% of 861 CFPB complaints sit in "Debt collection". Timely 90.9% · relief 0.5%. Allegations, not findings.
- Single-product concentration
- +530% filings 2013 to 2019
CFPB relief outcome brief
CCDB company ncc-business-services-inc
0.5% relief · 90.9% timely · 861 filings · Debt collection
Same-product relief peers
Nearest relief peer: Enova International, Inc. (0.5% relief)
NCC Business Services, Inc. closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of NCC Business Services, Inc.'s 861 filings include narrative text
47.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NCC Business Services, Inc. complaint mix by product
- Debt collection 764 88.7% – 1% relief
- Credit reporting, 79 9.2% – 0% relief
- Credit reporting 11 1.3% – 0% relief
- Consumer Loan 3 0.3% – 0% relief
- Credit card 2 0.2% – 0% relief
- Bank account 1 0.1% – 0% relief
- Money transfer, 1 0.1% – 0% relief
How NCC Business Services, Inc.'s 861 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 764 |
| Credit reporting, credit repair services, or other personal consumer reports | 79 |
| Credit reporting | 11 |
| Consumer Loan | 3 |
| Credit card | 2 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for NCC Business Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 22.5% of this company's filings
NCC Business Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2019
- 126
- +530% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 194 |
| TX | 139 |
| GA | 85 |
| CA | 73 |
| NC | 37 |
| VA | 31 |
| AZ | 31 |
| MD | 30 |
| PA | 19 |
| NY | 17 |
| IL | 15 |
| MI | 15 |
| SC | 13 |
| MA | 12 |
| MO | 11 |
| CO | 9 |
| NJ | 9 |
| AL | 9 |
| TN | 9 |
| NV | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 190 |
| Attempts to collect debt not owed | 168 |
| False statements or representation | 105 |
| Written notification about debt | 103 |
| Disclosure verification of debt | 90 |
| Communication tactics | 51 |
| Incorrect information on your report | 50 |
| Problem with a credit reporting company's investigation into an existing problem | 26 |
| Took or threatened to take negative or legal action | 25 |
| Improper contact or sharing of info | 23 |
| Incorrect information on credit report | 7 |
| Taking/threatening an illegal action | 7 |
| Credit reporting company's investigation | 4 |
| Improper use of your report | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Account opening, closing, or management | 1 |
| Customer service / Customer relations | 1 |
| Managing the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Taking out the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 20 | 100% |
| 2014 | 77 | 76.6% |
| 2015 | 93 | 69.9% |
| 2016 | 147 | 88.4% |
| 2017 | 183 | 91.8% |
| 2018 | 215 | 100% |
| 2019 | 126 | 100% |
Source: CFPB Consumer Complaint Database
NCC Business Services, Inc. filings cluster in one product
NCC Business Services, Inc.'s 861 logged complaints reach a nationwide footprint - 47 states have at least one filing. 47.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2019-08-29.
NCC Business Services, Inc. answers 90.9% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NCC Business Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NCC Business Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 861.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NCC Business Services, Inc. (90.9% timely; 0.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration