Other financial service

1.1K consumer complaints filed with the CFPB

This page summarizes consumer complaints about Other financial service products filed with the CFPB. 1,056 complaints have been filed across 245 companies. The most commonly reported issue is "Fraud or scam".

1.1K
Total Complaints
245
Companies
Fraud or scam
Top Issue

Companies with Most Other financial service Complaints

# Company Complaints
1 Bank of America, National Association 73
2 JPMorgan Chase & Co. 60
3 Wells Fargo & Company 57
4 Western Union Company, the 52
5 Global Client Solutions, LLC 48
6 Fidelity National Information Services, Inc. (FNIS) 40
7 John C. Heath, Attorney at Law, PLLC 39
8 Moneygram Payment Systems Worldwide Inc 36
9 Citibank, N.a. 34
10 First Data Corporation 25
11 American Express Company 21
12 Equitable Acceptance Corp 19
13 Capital One Financial Corporation 18
14 Securus J Holdings, LLC 17
15 Brelvis Consulting, LLC 16
16 U.S. Bancorp 16
17 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 13
18 Paypal Holdings, Inc 13
19 Nationwide Biweekly Administration, Inc. 13
20 PNC Bank N.A. 12
21 Money Management International, Inc. 11
22 TD Bank Us Holding Company 11
23 Manhattan Beach Venture, LLC 10
24 Navy Federal Credit Union 8
25 Student Services 8
26 Regions Financial Corporation 7
27 Fedloan Help 7
28 Global Tel*Link Corporation 7
29 Navient Solutions, LLC. 7
30 National Budget Planners of South Florida, Inc 7
31 Park View Credit 7
32 Experian Information Solutions Inc. 7
33 ClearOne Advantage, LLC 6
34 Apple Law Group, Inc. 6
35 Ditech Financial LLC 6
36 BB&T Corporation 6
37 Fifth Third Financial Corporation 5
38 Pls Group, Inc 5
39 Suntrust Banks, Inc. 5
40 Travelex NY, Inc. 5
41 Riverwalk Financial CORPORATION 4
42 Nationwide Doc Prep Inc 4
43 Student Assist Plus LLC 4
44 HSBC North America Holdings Inc. 4
45 Synchrony Financial 4
46 Consumer Shield 3
47 Keaveney Legal Group, LLC 3
48 DMB Financial, LLC 3
49 Ocwen Financial Corporation 3
50 Encore Capital Group Inc. 3

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows for Other financial service

1,056 consumer complaints have been filed with the CFPB under the "Other financial service" product category, naming 245 distinct companies as the respondent. Product-level complaint counts are one of the most direct signals of where consumer friction is concentrated in the U.S. financial system, the CFPB routes each filing to the specific regulatory framework that governs its product class, so the volume here reflects real intake into federal and state consumer-protection channels, not casual survey sentiment.

Within Other financial service, the single most common underlying consumer complaint is "Fraud or scam". Issue concentration inside a product category is often more diagnostic than headline volume: when one issue dominates filings, it usually points to a recurring servicing, billing, reporting, or collection pattern that touches many providers at once. The table above ranks individual companies by filing volume within this product line and includes their timely-response rate and the share of cases closed with relief, two operational metrics that help separate firms handling complaint intake smoothly from those where resolutions stall or get disputed.

Complaint volume scales with market share, the largest issuers and servicers in a category will naturally generate more filings than smaller peers even at identical complaint rates per customer. A complaint on record is a consumer allegation, not a proven violation, and a company's presence here does not imply it broke any law. Use this page to understand the contour of consumer concerns around Other financial service, then drill into specific companies and cross-check against the CFPB Consumer Complaint Database. This page is informational only and is not financial, legal, or regulatory advice.

Data source: CFPB Consumer Complaint Database. Product categories are defined by the CFPB. Complaint counts reflect consumer-reported data and do not imply wrongdoing by any company.

Read our methodology - how this data is sourced, computed, and verified.

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Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.