CFPB · Single-product concentration
Riverwalk Financial Corporation
636 CFPB complaints · 73.1% in "Debt collection" · top issue Attempts to collect debt not owed.
Riverwalk Financial Corporation: 73.1% of 636 CFPB complaints sit in "Debt collection". Timely 72.61635220125787% · relief 1.1132075471698113%. Allegations, not findings.
- Single-product concentration
- -83.9% filings 2016 to 2025
CFPB relief outcome brief
CCDB company riverwalk-financial-corporation
1.1132075471698113% relief · 72.61635220125787% timely · 636 filings · Debt collection
Same-product relief peers
Nearest relief peer: AmeriCollect (1.1% relief)
Riverwalk Financial Corporation closes 1.1132075471698113% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Riverwalk Financial Corporation's 636 filings include narrative text
58.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Riverwalk Financial Corporation complaint mix by product
- Debt collection 465 74.0% – 1% relief
- Credit reporting, 118 18.8% – 0% relief
- Student loan 25 4.0% – 8% relief
- Vehicle loan 10 1.6% – 0% relief
- Other financial 4 0.6% – 50% relief
- Money transfer, 3 0.5% – 0% relief
- Payday loan, 3 0.5% – 0% relief
How Riverwalk Financial Corporation's 636 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 465 |
| Credit reporting, credit repair services, or other personal consumer reports | 118 |
| Student loan | 25 |
| Vehicle loan or lease | 10 |
| Other financial service | 4 |
| Money transfer, virtual currency, or money service | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Consumer Loan | 2 |
| Credit reporting | 2 |
| Credit card or prepaid card | 2 |
| Credit card | 1 |
| Checking or savings account | 1 |
Nationwide filing states for Riverwalk Financial Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 19.2% of this company's filings
Riverwalk Financial Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 5
- -83.9% vs 2016
Top States
| State | Complaints |
|---|---|
| TX | 122 |
| CA | 52 |
| GA | 49 |
| FL | 44 |
| NC | 24 |
| IL | 23 |
| NY | 22 |
| MD | 22 |
| SC | 21 |
| PA | 21 |
| TN | 20 |
| OH | 17 |
| VA | 17 |
| LA | 17 |
| AL | 15 |
| NJ | 13 |
| CO | 12 |
| MA | 11 |
| WA | 10 |
| AZ | 10 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 169 |
| Written notification about debt | 156 |
| Incorrect information on your report | 84 |
| False statements or representation | 46 |
| Took or threatened to take negative or legal action | 38 |
| Problem with a credit reporting company's investigation into an existing problem | 34 |
| Disclosure verification of debt | 21 |
| Cont'd attempts collect debt not owed | 19 |
| Dealing with your lender or servicer | 10 |
| Dealing with my lender or servicer | 9 |
| Communication tactics | 7 |
| Improper use of your report | 6 |
| Threatened to contact someone or share information improperly | 5 |
| Struggling to pay your loan | 5 |
| Fraud or scam | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Managing the loan or lease | 3 |
| Taking/threatening an illegal action | 2 |
| Improper contact or sharing of info | 2 |
| Incorrect information on credit report | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 31 | 22.574193548387097% |
| 2017 | 114 | 25.483333333333334% |
| 2018 | 236 | 94.89491525423728% |
| 2019 | 130 | 98.46153846153847% |
| 2020 | 107 | 69.1822429906542% |
| 2021 | 8 | 0% |
| 2022 | 2 | 0% |
| 2023 | 3 | 0% |
| 2025 | 5 | 0% |
Source: CFPB Consumer Complaint Database
Riverwalk Financial Corporation filings cluster in one product
Riverwalk Financial Corporation's 636 logged complaints reach a nationwide footprint - 44 states have at least one filing. 58.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-11-12.
Riverwalk Financial Corporation answers 72.61635220125787% of complaints inside the CFPB's tracked window and closes 87.07169811320755% with a written explanation. 1.1132075471698113% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Riverwalk Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Riverwalk Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 636.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.61635220125787%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Riverwalk Financial Corporation (72.61635220125787% timely; 1.1132075471698113% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration