Riverwalk Financial Corporation
616 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Riverwalk Financial Corporation complaint mix by product
- Debt collection 459 75.0% – 1% relief
- Credit reporting, 118 19.3% – 0% relief
- Student loan 18 2.9% – 0% relief
- Vehicle loan 10 1.6% – 0% relief
- Payday loan, 3 0.5% – 0% relief
- Consumer Loan 2 0.3% – 0% relief
- Credit reporting 2 0.3% – 0% relief
How Riverwalk Financial Corporation's 616 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 459 |
| Credit reporting, credit repair services, or other personal consumer reports | 118 |
| Student loan | 18 |
| Vehicle loan or lease | 10 |
| Payday loan, title loan, or personal loan | 3 |
| Consumer Loan | 2 |
| Credit reporting | 2 |
| Credit card or prepaid card | 2 |
| Credit card | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 120 |
| CA | 51 |
| GA | 48 |
| FL | 44 |
| IL | 22 |
| MD | 22 |
| SC | 21 |
| NC | 21 |
| NY | 20 |
| PA | 20 |
| TN | 18 |
| OH | 17 |
| LA | 17 |
| VA | 16 |
| AL | 15 |
| NJ | 13 |
| CO | 12 |
| WA | 10 |
| AZ | 10 |
| MA | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 168 |
| Written notification about debt | 155 |
| Incorrect information on your report | 84 |
| False statements or representation | 46 |
| Took or threatened to take negative or legal action | 35 |
| Problem with a credit reporting company's investigation into an existing problem | 34 |
| Disclosure verification of debt | 21 |
| Cont'd attempts collect debt not owed | 19 |
| Dealing with your lender or servicer | 9 |
| Communication tactics | 7 |
| Improper use of your report | 6 |
| Threatened to contact someone or share information improperly | 5 |
| Struggling to pay your loan | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Dealing with my lender or servicer | 3 |
| Managing the loan or lease | 3 |
| Taking/threatening an illegal action | 2 |
| Incorrect information on credit report | 2 |
| Customer service / Customer relations | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 25 | 20% |
| 2017 | 109 | 23.9% |
| 2018 | 232 | 96.1% |
| 2019 | 128 | 100% |
| 2020 | 105 | 70.5% |
| 2021 | 7 | 0% |
| 2022 | 2 | 0% |
| 2023 | 3 | 0% |
| 2025 | 5 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Riverwalk Financial Corporation
Riverwalk Financial Corporation's 616 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. 58.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2025-11-12.
Riverwalk Financial Corporation answers 74% of complaints inside the CFPB's tracked window and closes 88.6% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Riverwalk Financial Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Riverwalk Financial Corporation have?
616, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Riverwalk Financial Corporation respond to complaints on time?
74% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Riverwalk Financial Corporation?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.