2026 data Public-data reference. official source

Equitable Acceptance Corp

313 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

313 consumer complaints filed with the CFPB

This profile shows Equitable Acceptance Corp's complaint history from CFPB public records. 313 consumers have filed complaints since 2016. The company has a 94.2% timely response rate and has provided relief in 5.8% of cases.

313
Total Complaints
94.2%
Timely Response
3.5%
Disputed
5.8%
Relief Provided
47
States Active
2016
Since

Total complaints

313

Filed since 2016

Timely response

94.2%

CFPB-tracked response window

Relief rate

5.8%

Closed with monetary or non-monetary relief

Timely response rate 94.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.8%
Industry median

Share closed with monetary or non-monetary relief.

Equitable Acceptance Corp complaint mix by product

Total complaints: 313

Equitable Acceptance Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 313 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 172 complaints (56.2%), resolution 7.0% Student loan 56.2% Debt collection: 45 complaints (14.7%), resolution 0.0% Debt collection 14.7% Money transfer,: 36 complaints (11.8%), resolution 0.0% Money transfer, 11.8% Credit reporting,: 28 complaints (9.2%), resolution 7.1% Credit reporting, 9.2% Other financial: 17 complaints (5.6%), resolution 17.6% Payday loan,: 4 complaints (1.3%), resolution 0.0% Consumer Loan: 4 complaints (1.3%), resolution 25.0%
  • Student loan 172 56.2% 7% relief
  • Debt collection 45 14.7% 0% relief
  • Money transfer, 36 11.8% 0% relief
  • Credit reporting, 28 9.2% 7% relief
  • Other financial 17 5.6% 18% relief
  • Payday loan, 4 1.3% 0% relief
  • Consumer Loan 4 1.3% 25% relief

How Equitable Acceptance Corp's 313 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 172
Debt collection 45
Money transfer, virtual currency, or money service 36
Credit reporting, credit repair services, or other personal consumer reports 28
Other financial service 17
Payday loan, title loan, or personal loan 4
Consumer Loan 4
Credit card or prepaid card 3
Checking or savings account 1
Credit card 1
Credit reporting 1
Credit reporting or other personal consumer reports 1

Top States

State Complaints
FL 28
CA 25
TX 19
NY 16
MD 14
PA 13
NC 11
NJ 11
SC 10
OH 10
GA 9
TN 9
AL 8
MI 8
MO 7
OK 7
IN 6
KY 6
NV 6
IL 6

Top Issues

Issue Complaints
Dealing with your lender or servicer 107
Fraud or scam 41
Dealing with my lender or servicer 37
Struggling to repay your loan 20
False statements or representation 18
Incorrect information on your report 16
Improper use of your report 7
Took or threatened to take negative or legal action 7
Confusing or misleading advertising or marketing 7
Getting a loan 6
Attempts to collect debt not owed 6
Communication tactics 5
Written notification about debt 5
Problem with a credit reporting company's investigation into an existing problem 4
Confusing or missing disclosures 3
Disclosure verification of debt 2
Can't repay my loan 2
Taking out the loan or lease 2
Threatened to contact someone or share information improperly 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2016 40 62.5%
2017 109 100%
2018 96 100%
2019 50 100%
2020 12 100%
2021 3 100%
2023 1 0%
2024 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Equitable Acceptance Corp

Equitable Acceptance Corp has accumulated 313 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 144 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-11-10, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Equitable Acceptance Corp reports a 94.2% timely-response rate and has closed 93.3% of cases with a written explanation to the consumer. 5.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Equitable Acceptance Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Equitable Acceptance Corp have?

Equitable Acceptance Corp has received 313 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Equitable Acceptance Corp respond to complaints on time?

Equitable Acceptance Corp has a 94.2% timely response rate to CFPB complaints.

What is the most common complaint about Equitable Acceptance Corp?

The most common issue reported against Equitable Acceptance Corp is "Dealing with your lender or servicer" in the "Student loan" product category.

Related