Equitable Acceptance Corp
367 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Equitable Acceptance Corp complaint mix by product
- Student loan 201 56.0% – 9% relief
- Debt collection 52 14.5% – 0% relief
- Money transfer, 42 11.7% – 0% relief
- Credit reporting, 34 9.5% – 6% relief
- Other financial 19 5.3% – 26% relief
- Payday loan, 6 1.7% – 0% relief
- Consumer Loan 5 1.4% – 20% relief
How Equitable Acceptance Corp's 367 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 201 |
| Debt collection | 52 |
| Money transfer, virtual currency, or money service | 42 |
| Credit reporting, credit repair services, or other personal consumer reports | 34 |
| Other financial service | 19 |
| Payday loan, title loan, or personal loan | 6 |
| Consumer Loan | 5 |
| Credit card or prepaid card | 3 |
| Checking or savings account | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card | 1 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 32 |
| FL | 30 |
| TX | 21 |
| NY | 19 |
| MD | 19 |
| NC | 16 |
| PA | 15 |
| NJ | 13 |
| GA | 12 |
| SC | 11 |
| OH | 10 |
| TN | 10 |
| IL | 9 |
| MI | 9 |
| IN | 9 |
| MO | 8 |
| AL | 8 |
| OK | 7 |
| KY | 6 |
| MA | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 125 |
| Fraud or scam | 47 |
| Dealing with my lender or servicer | 45 |
| Struggling to repay your loan | 22 |
| Incorrect information on your report | 19 |
| False statements or representation | 19 |
| Improper use of your report | 9 |
| Took or threatened to take negative or legal action | 9 |
| Attempts to collect debt not owed | 7 |
| Communication tactics | 7 |
| Getting a loan | 7 |
| Confusing or misleading advertising or marketing | 7 |
| Written notification about debt | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Confusing or missing disclosures | 3 |
| Disclosure verification of debt | 2 |
| Can't repay my loan | 2 |
| Taking out the loan or lease | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Getting the loan | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 47 | 57.4% |
| 2017 | 130 | 100% |
| 2018 | 110 | 100% |
| 2019 | 56 | 100% |
| 2020 | 15 | 100% |
| 2021 | 4 | 100% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Equitable Acceptance Corp
Equitable Acceptance Corp's 367 logged complaints reach a nationwide footprint - 47 states have at least one filing on record. 54% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-04-07.
Equitable Acceptance Corp answers 93.2% of complaints inside the CFPB's tracked window and closes 91.8% with a written explanation. 6.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Equitable Acceptance Corp.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Equitable Acceptance Corp have?
367, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Equitable Acceptance Corp respond to complaints on time?
93.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Equitable Acceptance Corp?
"Dealing with your lender or servicer", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.