Total complaints
313
Filed since 2016
313 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
313 consumer complaints filed with the CFPB
This profile shows Equitable Acceptance Corp's complaint history from CFPB public records. 313 consumers have filed complaints since 2016. The company has a 94.2% timely response rate and has provided relief in 5.8% of cases.
Total complaints
313
Filed since 2016
Timely response
94.2%
CFPB-tracked response window
Relief rate
5.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Equitable Acceptance Corp's 313 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Student loan | 172 |
| Debt collection | 45 |
| Money transfer, virtual currency, or money service | 36 |
| Credit reporting, credit repair services, or other personal consumer reports | 28 |
| Other financial service | 17 |
| Payday loan, title loan, or personal loan | 4 |
| Consumer Loan | 4 |
| Credit card or prepaid card | 3 |
| Checking or savings account | 1 |
| Credit card | 1 |
| Credit reporting | 1 |
| Credit reporting or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| FL | 28 |
| CA | 25 |
| TX | 19 |
| NY | 16 |
| MD | 14 |
| PA | 13 |
| NC | 11 |
| NJ | 11 |
| SC | 10 |
| OH | 10 |
| GA | 9 |
| TN | 9 |
| AL | 8 |
| MI | 8 |
| MO | 7 |
| OK | 7 |
| IN | 6 |
| KY | 6 |
| NV | 6 |
| IL | 6 |
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 107 |
| Fraud or scam | 41 |
| Dealing with my lender or servicer | 37 |
| Struggling to repay your loan | 20 |
| False statements or representation | 18 |
| Incorrect information on your report | 16 |
| Improper use of your report | 7 |
| Took or threatened to take negative or legal action | 7 |
| Confusing or misleading advertising or marketing | 7 |
| Getting a loan | 6 |
| Attempts to collect debt not owed | 6 |
| Communication tactics | 5 |
| Written notification about debt | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Confusing or missing disclosures | 3 |
| Disclosure verification of debt | 2 |
| Can't repay my loan | 2 |
| Taking out the loan or lease | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Managing an account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 40 | 62.5% |
| 2017 | 109 | 100% |
| 2018 | 96 | 100% |
| 2019 | 50 | 100% |
| 2020 | 12 | 100% |
| 2021 | 3 | 100% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Equitable Acceptance Corp has accumulated 313 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 144 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-11-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Equitable Acceptance Corp reports a 94.2% timely-response rate and has closed 93.3% of cases with a written explanation to the consumer. 5.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Equitable Acceptance Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Equitable Acceptance Corp has received 313 consumer complaints filed with the Consumer Financial Protection Bureau.
Equitable Acceptance Corp has a 94.2% timely response rate to CFPB complaints.
The most common issue reported against Equitable Acceptance Corp is "Dealing with your lender or servicer" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.