CFPB · Single-product concentration
Student Assist Plus LLC
23 CFPB complaints · 78.3% in "Student loan" · top issue Dealing with your lender or servicer.
Student Assist Plus LLC: 78.3% of 23 CFPB complaints sit in "Student loan". Timely 95.7% · relief 43.5%. Allegations, not findings.
- Single-product concentration
- -90% filings 2016 to 2024
CFPB relief outcome brief
CCDB company student-assist-plus-llc
43.5% relief · 95.7% timely · 23 filings · Student loan
Same-product relief peers
Nearest relief peer: Brelvis Consulting, LLC (44.9% relief)
Student Assist Plus LLC closes 43.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Student Assist Plus LLC's 23 filings include narrative text
43.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Student Assist Plus LLC complaint mix by product
- Student loan 18 78.3% – 39% relief
- Other financial 4 17.4% – 75% relief
- Money transfer, 1 4.3% – 0% relief
How Student Assist Plus LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 18 |
| Other financial service | 4 |
| Money transfer, virtual currency, or money service | 1 |
Where Student Assist Plus LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 17.4% of this company's filings
Student Assist Plus LLC falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -90% vs 2016
Top States
| State | Complaints |
|---|---|
| PA | 4 |
| CA | 3 |
| IN | 3 |
| MA | 2 |
| ID | 1 |
| NJ | 1 |
| MD | 1 |
| OR | 1 |
| TX | 1 |
| KY | 1 |
| MS | 1 |
| VA | 1 |
| FL | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 8 |
| Dealing with my lender or servicer | 7 |
| Fraud or scam | 4 |
| Struggling to repay your loan | 2 |
| Disclosures | 1 |
| Can't repay my loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 10 | 90% |
| 2017 | 5 | 100% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Student Assist Plus LLC filings cluster in one product
Student Assist Plus LLC's 23 logged complaints stay concentrated: only 14 states show a filing. 43.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2024-06-23.
Student Assist Plus LLC answers 95.7% of complaints inside the CFPB's tracked window and closes 56.5% with a written explanation. 43.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Student Assist Plus LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Student Assist Plus LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Student Assist Plus LLC (95.7% timely; 43.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration