CFPB · Diversified product mix
Consumer Shield
9 CFPB complaints · diversified mix (top product 33.3%) · top issue Fraud or scam.
Consumer Shield: top product "Other financial service" is only 33.3% of 9 - multi-bucket mix. Timely 22.2% · relief 0%. Allegations, not findings.
- Diversified product mix
- +100% filings 2016 to 2025
CFPB relief outcome brief
CCDB company consumer-shield
0% relief · 22.2% timely · 9 filings · Other financial service
Nearest relief peer: Credit Bureau of Carbon County (3% relief)
Consumer Shield closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Shield complaint mix by product
- Other financial 3 33.3% – 0% relief
- Credit reporting, 3 33.3% – 0% relief
- Credit card 1 11.1% – 0% relief
- Debt or 1 11.1% – 0% relief
- Money transfer, 1 11.1% – 0% relief
How Consumer Shield's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Other financial service | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Consumer Shield complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 22.2% of this company's filings
Consumer Shield rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| NC | 1 |
| TN | 1 |
| MN | 1 |
| AL | 1 |
| VA | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 4 |
| Disclosures | 2 |
| Problem with a purchase shown on your statement | 1 |
| Didn't provide services promised | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 3 | 33.3% |
| 2018 | 3 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Consumer Shield spreads across product buckets
Consumer Shield's 9 logged complaints stay concentrated: only 7 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2025-09-12.
Consumer Shield answers 22.2% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Other financial service" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Shield.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Consumer Shield: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 22.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Consumer Shield (22.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix