Consumer Shield
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Shield complaint mix by product
- Other financial 3 33.3% – 0% relief
- Credit reporting, 3 33.3% – 0% relief
- Credit card 1 11.1% – 0% relief
- Debt or 1 11.1% – 0% relief
- Money transfer, 1 11.1% – 0% relief
How Consumer Shield's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Other financial service | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| NC | 1 |
| TN | 1 |
| MN | 1 |
| AL | 1 |
| VA | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 4 |
| Disclosures | 2 |
| Problem with a purchase shown on your statement | 1 |
| Didn't provide services promised | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 3 | 33.3% |
| 2018 | 3 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Consumer Shield
Consumer Shield's 9 logged complaints stay concentrated: only 7 states show a filing on record. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2016 through 2025-09-12.
Consumer Shield answers 22.2% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Other financial service" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Shield.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Consumer Shield have?
9, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Consumer Shield respond to complaints on time?
22.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Consumer Shield?
"Fraud or scam", filed under the "Other financial service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.