Total complaints
8
Filed since 2016
2026 data Public-data reference. official source
Consumer Shield
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows Consumer Shield's complaint history from CFPB public records. 8 consumers have filed complaints since 2016. The company has a 25% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
25%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
2016
Since
Timely response
25%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 25.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Consumer Shield complaint mix by product
- Other financial 3 37.5% – 0% relief
- Credit reporting, 3 37.5% – 0% relief
- Debt or 1 12.5% – 0% relief
- Money transfer, 1 12.5% – 0% relief
How Consumer Shield's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Other financial service | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt or credit management | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| MN | 1 |
| TN | 1 |
| VA | 1 |
| AL | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 4 |
| Disclosures | 2 |
| Didn't provide services promised | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 3 | 33.3% |
| 2018 | 3 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Consumer Shield
Consumer Shield has accumulated 8 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-09-12, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Consumer Shield reports a 25% timely-response rate and has closed 50% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Other financial service", and the single most common underlying issue is "Fraud or scam".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Consumer Shield: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Consumer Shield have?
Consumer Shield has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Consumer Shield respond to complaints on time?
Consumer Shield has a 25% timely response rate to CFPB complaints.
What is the most common complaint about Consumer Shield?
The most common issue reported against Consumer Shield is "Fraud or scam" in the "Other financial service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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