Total complaints
7
Filed since 2015
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows Nationwide Doc Prep Inc's complaint history from CFPB public records. 7 consumers have filed complaints since 2015. The company has a 14.3% timely response rate and has provided relief in 28.6% of cases.
Total complaints
7
Filed since 2015
Timely response
14.3%
CFPB-tracked response window
Relief rate
28.6%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Nationwide Doc Prep Inc's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Other financial service | 4 |
| Student loan | 2 |
| Debt collection | 1 |
| State | Complaints |
|---|---|
| CA | 2 |
| NJ | 1 |
| NY | 1 |
| IL | 1 |
| IA | 1 |
| VA | 1 |
| Issue | Complaints |
|---|---|
| Fraud or scam | 3 |
| Dealing with your lender or servicer | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Unexpected/Other fees | 1 |
| Dealing with my lender or servicer | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 5 | 0% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Nationwide Doc Prep Inc has accumulated 7 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2017-08-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Nationwide Doc Prep Inc reports a 14.3% timely-response rate and has closed 57.1% of cases with a written explanation to the consumer. 28.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Other financial service", and the single most common underlying issue is "Fraud or scam".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nationwide Doc Prep Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Nationwide Doc Prep Inc has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Nationwide Doc Prep Inc has a 14.3% timely response rate to CFPB complaints.
The most common issue reported against Nationwide Doc Prep Inc is "Fraud or scam" in the "Other financial service" product category.
Read our methodology — how this data is sourced, computed, and verified.