Cont'd attempts collect debt not owed

60.5K consumer complaints across 2.2K companies

This page tracks consumer complaints about "Cont'd attempts collect debt not owed" filed with the CFPB. 60,520 complaints mention this issue across 2.2K companies. The most affected product category is "Debt collection".

60.5K
Total Complaints
2.2K
Companies
Debt collection
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Encore Capital Group Inc. 3.0K
2 Erc 2.3K
3 Portfolio Recovery Associates, LLC 1.9K
4 Convergent Resources, Inc. 1.2K
5 Transworld Systems Inc 1.0K
6 Afni Inc. 1.0K
7 Citibank, N.a. 944
8 Diversified Consultants, Inc. 879
9 Resurgent Capital Services L.P. 847
10 Synchrony Financial 824
11 Capital One Financial Corporation 765
12 Expert Global Solutions, Inc. 748
13 I.C. System, Inc. 747
14 Dynamic Recovery Solutions, LLC 631
15 CCS Financial Services, Inc. 630
16 JPMorgan Chase & Co. 607
17 Stellar Recovery, Inc. 607
18 Bank of America, National Association 587
19 Commonwealth Financial Systems, Inc. 586
20 EOS Holdings, Inc. 583
21 Navient Solutions, LLC. 580
22 Iqor Us Inc 579
23 Southwest Credit Systems, L.P. 529
24 National Credit Systems,Inc. 508
25 Receivables Performance Management, LLC 446
26 Pinnacle Credit Services, LLC 435
27 Wells Fargo & Company 402
28 The CBE Group, Inc. 400
29 Tenet Healthcare Corporation 399
30 The CMI Group, Inc. 397
31 First National Collection Bureau, Inc. 377
32 Cavalry Investments, LLC 368
33 Credit Protection Association, L.P. 366
34 HSBC North America Holdings Inc. 358
35 CL Holdings LLC 329
36 HW Holding, Inc 328
37 CMRE Financial Services, Inc. 315
38 Alorica Inc. 301
39 Penn Credit Corporation 275
40 Focus Holding Company 268
41 Fair Collections & Outsourcing, Inc. 261
42 Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch 255
43 ProCollect, Inc. 251
44 Debt Recovery Solutions, LLC 245
45 Alliance One, Inc. 239
46 I.Q. Data International, Inc. 235
47 HCFS Healthcare Financial Services of TeamHealth 233
48 Ocwen Financial Corporation 232
49 Ditech Financial LLC 230
50 Ad Astra Recovery Services Inc 220

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Cont'd attempts collect debt not owed" Complaints

The CFPB public record contains 60,520 consumer complaints tagged with the issue "Cont'd attempts collect debt not owed", distributed across 2,199 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 2,199 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Cont'd attempts collect debt not owed" is raised is "Debt collection". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Cont'd attempts collect debt not owed" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Cont'd attempts collect debt not owed", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.