2026 data Public-data reference. official source

Penn Credit Corporation

2.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.3K consumer complaints filed with the CFPB

This profile shows Penn Credit Corporation's complaint history from CFPB public records. 2,255 consumers have filed complaints since 2013. The company has a 99.9% timely response rate and has provided relief in 1.1% of cases.

2.3K
Total Complaints
99.9%
Timely Response
3.4%
Disputed
1.1%
Relief Provided
49
States Active
2013
Since

Total complaints

2.3K

Filed since 2013

Timely response

99.9%

CFPB-tracked response window

Relief rate

1.1%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median

Share closed with monetary or non-monetary relief.

Penn Credit Corporation complaint mix by product

Total complaints: 2.3K

Penn Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,903 complaints (84.6%), resolution 0.9% Debt collection 84.6% Credit reporting,: 176 complaints (7.8%), resolution 0.0% Credit reporting, 7.8% Credit reporting: 154 complaints (6.8%), resolution 3.9% Credit reporting 6.8% Credit reporting: 10 complaints (0.4%), resolution 0.0% Consumer Loan: 2 complaints (0.1%), resolution 0.0% Payday loan: 2 complaints (0.1%), resolution 0.0% Credit card: 2 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 84.6% 1% relief
  • Credit reporting, 176 7.8% 0% relief
  • Credit reporting 154 6.8% 4% relief
  • Credit reporting 10 0.4% 0% relief
  • Consumer Loan 2 0.1% 0% relief
  • Payday loan 2 0.1% 0% relief
  • Credit card 2 0.1% 0% relief

How Penn Credit Corporation's 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.9K
Credit reporting, credit repair services, or other personal consumer reports 176
Credit reporting or other personal consumer reports 154
Credit reporting 10
Consumer Loan 2
Payday loan 2
Credit card 2
Credit card or prepaid card 1
Payday loan, title loan, or personal loan 1
Mortgage 1
Debt or credit management 1
Checking or savings account 1
Bank account or service 1

Top States

State Complaints
PA 398
FL 377
NY 212
MI 132
NJ 124
OH 120
GA 96
TX 83
VA 83
CA 73
IL 66
MD 56
AZ 41
NC 32
DE 32
CT 31
SC 29
MA 29
TN 18
WV 17

Top Issues

Issue Complaints
Attempts to collect debt not owed 752
Written notification about debt 322
Cont'd attempts collect debt not owed 259
Communication tactics 201
Incorrect information on your report 187
False statements or representation 140
Took or threatened to take negative or legal action 101
Disclosure verification of debt 63
Improper use of your report 61
Problem with a credit reporting company's investigation into an existing problem 49
Improper contact or sharing of info 31
Problem with a company's investigation into an existing problem 28
Threatened to contact someone or share information improperly 19
Electronic communications 10
Incorrect information on credit report 8
Credit monitoring or identity theft protection services 5
Taking/threatening an illegal action 5
Managing the loan or lease 2
Can't contact lender 2
Problem with a company's investigation into an existing issue 2

Yearly Trend

Year Complaints Timely
2013 34 100%
2014 141 100%
2015 153 99.3%
2016 135 98.5%
2017 147 100%
2018 166 100%
2019 123 100%
2020 133 100%
2021 180 100%
2022 166 100%
2023 171 100%
2024 258 100%
2025 331 100%
2026 117 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Penn Credit Corporation

Penn Credit Corporation has accumulated 2,255 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 706 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Penn Credit Corporation reports a 99.9% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 1.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Penn Credit Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Penn Credit Corporation have?

Penn Credit Corporation has received 2,255 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Penn Credit Corporation respond to complaints on time?

Penn Credit Corporation has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about Penn Credit Corporation?

The most common issue reported against Penn Credit Corporation is "Attempts to collect debt not owed" in the "Debt collection" product category.

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