CFPB · Faster timely-response band

Penn Credit Corporation

2.8K CFPB complaints · 99.9% timely (fast band) · top issue Attempts to collect debt not owed.

2.8K CFPB complaints

Penn Credit Corporation answers 99.9% on time (upper third) across 2.8K filings. Relief 1.3% · top product Debt collection. Allegations, not findings.

  • Volume rank #178 of 342
  • Faster timely-response band
  • +679.4% filings 2013 to 2026

CFPB relief outcome brief

CCDB company penn-credit-corporation

1.3% relief · 99.9% timely · 2.8K filings · Debt collection

Nearest relief peer: Amsher Collection Services, Inc. (1.3% relief)

Penn Credit Corporation (thi…1.3%Velocity Portfolio Group0.1%Collection Management Holdin…0%Mrs Bpo, LLC69.4%Diversified Adjustment Servi…0%
Closed-with-relief % among Penn Credit Corporation and nearest filing-volume peers

Penn Credit Corporation closes 1.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 2.8K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Penn Credit Corporation complaint mix by product

Total complaints: 2.8K

Penn Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 2,328 complaints (84.8%), resolution 1.2% Debt collection 84.8% Credit reporting,: 203 complaints (7.4%), resolution 0.0% Credit reporting, 7.4% Credit reporting: 195 complaints (7.1%), resolution 3.6% Credit reporting 7.1% Credit reporting: 10 complaints (0.4%), resolution 0.0% Debt or: 4 complaints (0.1%), resolution 0.0% Consumer Loan: 3 complaints (0.1%), resolution 0.0% Credit card: 2 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 84.8% 1% relief
  • Credit reporting, 203 7.4% 0% relief
  • Credit reporting 195 7.1% 4% relief
  • Credit reporting 10 0.4% 0% relief
  • Debt or 4 0.1% 0% relief
  • Consumer Loan 3 0.1% 0% relief
  • Credit card 2 0.1% 0% relief

How Penn Credit Corporation's 2.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 2.3K
Credit reporting, credit repair services, or other personal consumer reports 203
Credit reporting or other personal consumer reports 195
Credit reporting 10
Debt or credit management 4
Consumer Loan 3
Credit card 2
Payday loan 2
Credit card or prepaid card 1
Checking or savings account 1
Mortgage 1
Bank account or service 1
Payday loan, title loan, or personal loan 1

Nationwide filing states for Penn Credit Corporation

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
FL
17% of this company's filings
FL469PA458NY256NJ164MI158OH141GA119TX112

Penn Credit Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
265
+679.4% vs 2013
0100200300400500 20132015201720192021202320252026 265

Top States

State Complaints
FL 469
PA 458
NY 256
NJ 164
MI 158
OH 141
GA 119
TX 112
VA 97
CA 89
MD 74
IL 72
AZ 57
NC 52
CT 39
DE 38
SC 37
MA 37
TN 20
WV 19

Top Issues

Issue Complaints
Attempts to collect debt not owed 961
Written notification about debt 400
Cont'd attempts collect debt not owed 275
Communication tactics 231
Incorrect information on your report 228
False statements or representation 183
Took or threatened to take negative or legal action 132
Improper use of your report 71
Disclosure verification of debt 68
Problem with a credit reporting company's investigation into an existing problem 56
Problem with a company's investigation into an existing problem 37
Improper contact or sharing of info 32
Threatened to contact someone or share information improperly 25
Electronic communications 16
Incorrect information on credit report 8
Credit monitoring or identity theft protection services 5
Taking/threatening an illegal action 5
Problem with customer service 2
Problem with a company's investigation into an existing issue 2
Managing the loan or lease 2

Yearly Trend

Year Complaints Timely
2013 34 100%
2014 141 100%
2015 162 99.4%
2016 149 98.7%
2017 160 100%
2018 206 100%
2019 144 100%
2020 156 100%
2021 210 100%
2022 201 100%
2023 204 100%
2024 312 100%
2025 408 100%
2026 265 100%

Source: CFPB Consumer Complaint Database

Penn Credit Corporation in the faster-timely third

Penn Credit Corporation's 2,752 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25. Timely response 99.9% sits in the upper third of the corpus.

Penn Credit Corporation answers 99.9% of complaints inside the CFPB's tracked window (timely band: fast) and closes 1.3% with relief; 98.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Penn Credit Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Penn Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Penn Credit Corporation (#178 of 342; 99.9% timely; 1.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band