CFPB · Faster timely-response band
Penn Credit Corporation
2.8K CFPB complaints · 99.9% timely (fast band) · top issue Attempts to collect debt not owed.
Penn Credit Corporation answers 99.9% on time (upper third) across 2.8K filings. Relief 1.3% · top product Debt collection. Allegations, not findings.
- Faster timely-response band
- +679.4% filings 2013 to 2026
CFPB relief outcome brief
CCDB company penn-credit-corporation
1.3% relief · 99.9% timely · 2.8K filings · Debt collection
Same-product relief peers
Nearest relief peer: Amsher Collection Services, Inc. (1.3% relief)
Penn Credit Corporation closes 1.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Penn Credit Corporation scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (6/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
6 / 100 percentile-benchmarked
1.3% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.3% of complaints closed with an explanation to the consumer
How 2.8K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Penn Credit Corporation complaint mix by product
- Debt collection 2K 84.8% – 1% relief
- Credit reporting, 203 7.4% – 0% relief
- Credit reporting 195 7.1% – 4% relief
- Credit reporting 10 0.4% – 0% relief
- Debt or 4 0.1% – 0% relief
- Consumer Loan 3 0.1% – 0% relief
- Credit card 2 0.1% – 0% relief
How Penn Credit Corporation's 2.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 2.3K |
| Credit reporting, credit repair services, or other personal consumer reports | 203 |
| Credit reporting or other personal consumer reports | 195 |
| Credit reporting | 10 |
| Debt or credit management | 4 |
| Consumer Loan | 3 |
| Credit card | 2 |
| Payday loan | 2 |
| Credit card or prepaid card | 1 |
| Checking or savings account | 1 |
| Mortgage | 1 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Penn Credit Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 17% of this company's filings
Penn Credit Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 265
- +679.4% vs 2013
Volume vs. relief
Where Penn Credit Corporation sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Penn Credit Corporation files more complaint volume than 48% of them, and closes complaints with relief more often than 42% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,752 · Closed with relief: 1.3%
Top States
| State | Complaints |
|---|---|
| FL | 469 |
| PA | 458 |
| NY | 256 |
| NJ | 164 |
| MI | 158 |
| OH | 141 |
| GA | 119 |
| TX | 112 |
| VA | 97 |
| CA | 89 |
| MD | 74 |
| IL | 72 |
| AZ | 57 |
| NC | 52 |
| CT | 39 |
| DE | 38 |
| SC | 37 |
| MA | 37 |
| TN | 20 |
| WV | 19 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 961 |
| Written notification about debt | 400 |
| Cont'd attempts collect debt not owed | 275 |
| Communication tactics | 231 |
| Incorrect information on your report | 228 |
| False statements or representation | 183 |
| Took or threatened to take negative or legal action | 132 |
| Improper use of your report | 71 |
| Disclosure verification of debt | 68 |
| Problem with a credit reporting company's investigation into an existing problem | 56 |
| Problem with a company's investigation into an existing problem | 37 |
| Improper contact or sharing of info | 32 |
| Threatened to contact someone or share information improperly | 25 |
| Electronic communications | 16 |
| Incorrect information on credit report | 8 |
| Credit monitoring or identity theft protection services | 5 |
| Taking/threatening an illegal action | 5 |
| Problem with customer service | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Managing the loan or lease | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 34 | 100% |
| 2014 | 141 | 100% |
| 2015 | 162 | 99.4% |
| 2016 | 149 | 98.7% |
| 2017 | 160 | 100% |
| 2018 | 206 | 100% |
| 2019 | 144 | 100% |
| 2020 | 156 | 100% |
| 2021 | 210 | 100% |
| 2022 | 201 | 100% |
| 2023 | 204 | 100% |
| 2024 | 312 | 100% |
| 2025 | 408 | 100% |
| 2026 | 265 | 100% |
Source: CFPB Consumer Complaint Database
Penn Credit Corporation in the faster-timely third
Penn Credit Corporation's 2,752 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25. Timely response 99.9% sits in the upper third of the corpus.
Penn Credit Corporation answers 99.9% of complaints inside the CFPB's tracked window (timely band: fast) and closes 1.3% with relief; 98.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Penn Credit Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Penn Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Penn Credit Corporation (#178 of 342; 99.9% timely; 1.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band