CFPB · Single-product concentration
Focus Holding Company
531 CFPB complaints · 96.2% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Focus Holding Company: 96.2% of 531 CFPB complaints sit in "Debt collection". Timely 85.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- -47.1% filings 2013 to 2019
CFPB relief outcome brief
CCDB company focus-holding-company
0% relief · 85.1% timely · 531 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Focus Holding Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Focus Holding Company's 531 filings include narrative text
41.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Focus Holding Company complaint mix by product
- Debt collection 511 96.2% – 0% relief
- Credit reporting, 15 2.8% – 0% relief
- Consumer Loan 2 0.4% – 0% relief
- Credit reporting 2 0.4% – 0% relief
- Payday loan 1 0.2% – 0% relief
How Focus Holding Company's 531 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 511 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Consumer Loan | 2 |
| Credit reporting | 2 |
| Payday loan | 1 |
Nationwide filing states for Focus Holding Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.1% of this company's filings
Focus Holding Company falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 9
- -47.1% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 80 |
| TX | 55 |
| NY | 47 |
| FL | 38 |
| IL | 25 |
| GA | 24 |
| MA | 22 |
| TN | 19 |
| OH | 18 |
| NC | 18 |
| VA | 15 |
| MD | 14 |
| AZ | 13 |
| MI | 13 |
| NJ | 10 |
| CO | 10 |
| KY | 9 |
| AL | 8 |
| AR | 7 |
| NV | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 268 |
| Communication tactics | 92 |
| Disclosure verification of debt | 52 |
| Attempts to collect debt not owed | 37 |
| False statements or representation | 24 |
| Written notification about debt | 19 |
| Improper contact or sharing of info | 16 |
| Incorrect information on your report | 12 |
| Incorrect information on credit report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problems when you are unable to pay | 1 |
| Received a loan I didn't apply for | 1 |
| Taking/threatening an illegal action | 1 |
| Managing the loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 17 | 100% |
| 2014 | 80 | 100% |
| 2015 | 237 | 77.2% |
| 2016 | 80 | 77.5% |
| 2017 | 80 | 97.5% |
| 2018 | 28 | 92.9% |
| 2019 | 9 | 66.7% |
Source: CFPB Consumer Complaint Database
Focus Holding Company filings cluster in one product
Focus Holding Company's 531 logged complaints reach a nationwide footprint - 45 states have at least one filing. 41.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2019-10-27.
Focus Holding Company answers 85.1% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Focus Holding Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Focus Holding Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 531.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Focus Holding Company (85.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration