Focus Holding Company
531 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Focus Holding Company complaint mix by product
- Debt collection 511 96.2% – 0% relief
- Credit reporting, 15 2.8% – 0% relief
- Consumer Loan 2 0.4% – 0% relief
- Credit reporting 2 0.4% – 0% relief
- Payday loan 1 0.2% – 0% relief
How Focus Holding Company's 531 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 511 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Consumer Loan | 2 |
| Credit reporting | 2 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 80 |
| TX | 55 |
| NY | 47 |
| FL | 38 |
| IL | 25 |
| GA | 24 |
| MA | 22 |
| TN | 19 |
| OH | 18 |
| NC | 18 |
| VA | 15 |
| MD | 14 |
| AZ | 13 |
| MI | 13 |
| NJ | 10 |
| CO | 10 |
| KY | 9 |
| AL | 8 |
| AR | 7 |
| NV | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 268 |
| Communication tactics | 92 |
| Disclosure verification of debt | 52 |
| Attempts to collect debt not owed | 37 |
| False statements or representation | 24 |
| Written notification about debt | 19 |
| Improper contact or sharing of info | 16 |
| Incorrect information on your report | 12 |
| Incorrect information on credit report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problems when you are unable to pay | 1 |
| Received a loan I didn't apply for | 1 |
| Taking/threatening an illegal action | 1 |
| Managing the loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 17 | 100% |
| 2014 | 80 | 100% |
| 2015 | 237 | 77.2% |
| 2016 | 80 | 77.5% |
| 2017 | 80 | 97.5% |
| 2018 | 28 | 92.9% |
| 2019 | 9 | 66.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Focus Holding Company
Focus Holding Company's 531 logged complaints reach a nationwide footprint - 45 states have at least one filing on record. 41.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2019-10-27.
Focus Holding Company answers 85.1% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Focus Holding Company.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Focus Holding Company have?
531, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Focus Holding Company respond to complaints on time?
85.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Focus Holding Company?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.