CFPB · Slower timely-response band
Commonwealth Financial Systems, Inc.
4.1K CFPB complaints · 95.2% timely (slow band) · top issue Attempts to collect debt not owed.
Commonwealth Financial Systems, Inc. answers 95.2% on time (lower third) across 4.1K filings. Relief 0.1% · top product Debt collection. Allegations, not findings.
- Slower timely-response band
- -67.8% filings 2013 to 2024
CFPB relief outcome brief
CCDB company commonwealth-financial-systems-inc
0.1% relief · 95.2% timely · 4.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Commonwealth Financial Systems, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Commonwealth Financial Systems, Inc. scores strongest on closed with explanation (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
92 / 100 percentile-benchmarked
95.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.4% of complaints closed with an explanation to the consumer
Most of Commonwealth Financial Systems, Inc.'s 4.1K filings include narrative text
47.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commonwealth Financial Systems, Inc. complaint mix by product
- Debt collection 4K 86.4% – 0% relief
- Credit reporting, 521 12.6% – 0% relief
- Credit reporting 17 0.4% – 0% relief
- Credit reporting 16 0.4% – 0% relief
- Consumer Loan 3 0.1% – 0% relief
- Payday loan, 3 0.1% – 0% relief
- Credit card 2 0.0% – 0% relief
How Commonwealth Financial Systems, Inc.'s 4.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 521 |
| Credit reporting | 17 |
| Credit reporting or other personal consumer reports | 16 |
| Consumer Loan | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 1 |
| Mortgage | 1 |
| Credit card | 1 |
| Other financial service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Commonwealth Financial Systems, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 24.8% of this company's filings
Commonwealth Financial Systems, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 19
- -67.8% vs 2013
Volume vs. relief
Where Commonwealth Financial Systems, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Commonwealth Financial Systems, Inc. files more complaint volume than 62% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 4,135 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| FL | 1.0K |
| TX | 826 |
| GA | 308 |
| CA | 158 |
| NJ | 142 |
| OH | 128 |
| TN | 110 |
| VA | 109 |
| LA | 106 |
| MD | 104 |
| IL | 103 |
| PA | 101 |
| NY | 90 |
| MO | 72 |
| AZ | 65 |
| NC | 57 |
| SC | 57 |
| MA | 57 |
| AL | 46 |
| WA | 34 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.3K |
| Written notification about debt | 780 |
| Cont'd attempts collect debt not owed | 586 |
| Incorrect information on your report | 315 |
| Disclosure verification of debt | 288 |
| False statements or representation | 225 |
| Took or threatened to take negative or legal action | 151 |
| Problem with a credit reporting company's investigation into an existing problem | 146 |
| Communication tactics | 144 |
| Improper use of your report | 62 |
| Improper contact or sharing of info | 27 |
| Taking/threatening an illegal action | 19 |
| Threatened to contact someone or share information improperly | 15 |
| Incorrect information on credit report | 14 |
| Credit monitoring or identity theft protection services | 9 |
| Unexpected or other fees | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Shopping for a loan or lease | 2 |
| Problem when making payments | 2 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 59 | 93.2% |
| 2014 | 216 | 99.1% |
| 2015 | 270 | 99.3% |
| 2016 | 377 | 98.9% |
| 2017 | 493 | 99.8% |
| 2018 | 600 | 100% |
| 2019 | 539 | 99.8% |
| 2020 | 549 | 97.6% |
| 2021 | 537 | 94.6% |
| 2022 | 218 | 61% |
| 2023 | 258 | 82.9% |
| 2024 | 19 | 21.1% |
Source: CFPB Consumer Complaint Database
Commonwealth Financial Systems, Inc. in the slower-timely third
Commonwealth Financial Systems, Inc.'s 4,135 logged complaints reach a nationwide footprint - 54 states have at least one filing. 47.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2024-11-27. Timely response 95.2% sits in the lower third of the corpus.
Commonwealth Financial Systems, Inc. answers 95.2% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0.1% with relief; 99.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commonwealth Financial Systems, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Commonwealth Financial Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.1K.
- First National Bank of Omaha Δ 23 complaints · 21.6% relief 4.1Kcomplaints
- Ability Recovery Services, LLC Δ 45 complaints · 0.5% relief 4.1Kcomplaints
- HCFS Healthcare Financial Services of TeamHealth Δ 65 complaints · 0% relief 4.1Kcomplaints
- Flagstar Bank, N.A. Δ 73 complaints · 5.6% relief 4.2Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Commonwealth Financial Systems, Inc. (#129 of 342; 95.2% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band