Commonwealth Financial Systems, Inc.
4.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commonwealth Financial Systems, Inc. complaint mix by product
- Debt collection 4K 86.4% – 0% relief
- Credit reporting, 521 12.6% – 0% relief
- Credit reporting 17 0.4% – 0% relief
- Credit reporting 16 0.4% – 0% relief
- Consumer Loan 3 0.1% – 0% relief
- Payday loan, 3 0.1% – 0% relief
- Credit card 2 0.0% – 0% relief
How Commonwealth Financial Systems, Inc.'s 4.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 521 |
| Credit reporting | 17 |
| Credit reporting or other personal consumer reports | 16 |
| Consumer Loan | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 1 |
| Mortgage | 1 |
| Credit card | 1 |
| Other financial service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 1.0K |
| TX | 826 |
| GA | 308 |
| CA | 158 |
| NJ | 142 |
| OH | 128 |
| TN | 110 |
| VA | 109 |
| LA | 106 |
| MD | 104 |
| IL | 103 |
| PA | 101 |
| NY | 90 |
| MO | 72 |
| AZ | 65 |
| NC | 57 |
| SC | 57 |
| MA | 57 |
| AL | 46 |
| WA | 34 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.3K |
| Written notification about debt | 780 |
| Cont'd attempts collect debt not owed | 586 |
| Incorrect information on your report | 315 |
| Disclosure verification of debt | 288 |
| False statements or representation | 225 |
| Took or threatened to take negative or legal action | 151 |
| Problem with a credit reporting company's investigation into an existing problem | 146 |
| Communication tactics | 144 |
| Improper use of your report | 62 |
| Improper contact or sharing of info | 27 |
| Taking/threatening an illegal action | 19 |
| Threatened to contact someone or share information improperly | 15 |
| Incorrect information on credit report | 14 |
| Credit monitoring or identity theft protection services | 9 |
| Unexpected or other fees | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Shopping for a loan or lease | 2 |
| Problem when making payments | 2 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 59 | 93.2% |
| 2014 | 216 | 99.1% |
| 2015 | 270 | 99.3% |
| 2016 | 377 | 98.9% |
| 2017 | 493 | 99.8% |
| 2018 | 600 | 100% |
| 2019 | 539 | 99.8% |
| 2020 | 549 | 97.6% |
| 2021 | 537 | 94.6% |
| 2022 | 218 | 61% |
| 2023 | 258 | 82.9% |
| 2024 | 19 | 21.1% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Commonwealth Financial Systems, Inc.
Commonwealth Financial Systems, Inc.'s 4,135 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. 47.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2024-11-27.
Commonwealth Financial Systems, Inc. answers 95.2% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commonwealth Financial Systems, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Commonwealth Financial Systems, Inc. have?
4,135, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Commonwealth Financial Systems, Inc. respond to complaints on time?
95.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Commonwealth Financial Systems, Inc.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.