CFPB · Slower timely-response band
Commonwealth Financial Systems, Inc.
4.1K CFPB complaints · 95.2% timely (slow band) · top issue Attempts to collect debt not owed.
Commonwealth Financial Systems, Inc. answers 95.2% on time (lower third) across 4.1K filings. Relief 0.1% · top product Debt collection. Allegations, not findings.
- Volume rank #129 of 342
- Slower timely-response band
- -67.8% filings 2013 to 2024
CFPB relief outcome brief
CCDB company commonwealth-financial-systems-inc
0.1% relief · 95.2% timely · 4.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Commonwealth Financial Systems, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Commonwealth Financial Systems, Inc.'s 4.1K filings include narrative text
47.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commonwealth Financial Systems, Inc. complaint mix by product
- Debt collection 4K 86.4% – 0% relief
- Credit reporting, 521 12.6% – 0% relief
- Credit reporting 17 0.4% – 0% relief
- Credit reporting 16 0.4% – 0% relief
- Consumer Loan 3 0.1% – 0% relief
- Payday loan, 3 0.1% – 0% relief
- Credit card 2 0.0% – 0% relief
How Commonwealth Financial Systems, Inc.'s 4.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 521 |
| Credit reporting | 17 |
| Credit reporting or other personal consumer reports | 16 |
| Consumer Loan | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 1 |
| Mortgage | 1 |
| Credit card | 1 |
| Other financial service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Commonwealth Financial Systems, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 24.8% of this company's filings
Commonwealth Financial Systems, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 19
- -67.8% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 1.0K |
| TX | 826 |
| GA | 308 |
| CA | 158 |
| NJ | 142 |
| OH | 128 |
| TN | 110 |
| VA | 109 |
| LA | 106 |
| MD | 104 |
| IL | 103 |
| PA | 101 |
| NY | 90 |
| MO | 72 |
| AZ | 65 |
| NC | 57 |
| SC | 57 |
| MA | 57 |
| AL | 46 |
| WA | 34 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.3K |
| Written notification about debt | 780 |
| Cont'd attempts collect debt not owed | 586 |
| Incorrect information on your report | 315 |
| Disclosure verification of debt | 288 |
| False statements or representation | 225 |
| Took or threatened to take negative or legal action | 151 |
| Problem with a credit reporting company's investigation into an existing problem | 146 |
| Communication tactics | 144 |
| Improper use of your report | 62 |
| Improper contact or sharing of info | 27 |
| Taking/threatening an illegal action | 19 |
| Threatened to contact someone or share information improperly | 15 |
| Incorrect information on credit report | 14 |
| Credit monitoring or identity theft protection services | 9 |
| Unexpected or other fees | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Shopping for a loan or lease | 2 |
| Problem when making payments | 2 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 59 | 93.2% |
| 2014 | 216 | 99.1% |
| 2015 | 270 | 99.3% |
| 2016 | 377 | 98.9% |
| 2017 | 493 | 99.8% |
| 2018 | 600 | 100% |
| 2019 | 539 | 99.8% |
| 2020 | 549 | 97.6% |
| 2021 | 537 | 94.6% |
| 2022 | 218 | 61% |
| 2023 | 258 | 82.9% |
| 2024 | 19 | 21.1% |
Source: CFPB Consumer Complaint Database
Commonwealth Financial Systems, Inc. in the slower-timely third
Commonwealth Financial Systems, Inc.'s 4,135 logged complaints reach a nationwide footprint - 54 states have at least one filing. 47.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2024-11-27. Timely response 95.2% sits in the lower third of the corpus.
Commonwealth Financial Systems, Inc. answers 95.2% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0.1% with relief; 99.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commonwealth Financial Systems, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Commonwealth Financial Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.1K.
- First National Bank of Omaha Δ 23 complaints · 21.6% relief 4.1Kcomplaints
- Ability Recovery Services, LLC Δ 45 complaints · 0.5% relief 4.1Kcomplaints
- HCFS Healthcare Financial Services of TeamHealth Δ 65 complaints · 0% relief 4.1Kcomplaints
- Flagstar Bank, N.A. Δ 73 complaints · 5.6% relief 4.2Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Commonwealth Financial Systems, Inc. (#129 of 342; 95.2% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band