CFPB · Lower closed-with-relief share
ProCollect, Inc.
5.9K CFPB complaints · 0% relief (low band) · top issue Attempts to collect debt not owed.
ProCollect, Inc. closes 0% with relief (lower third) on 5.9K filings. Timely 90.4% · top product Debt collection. Allegations, not findings.
- Volume rank #101 of 342
- Lower closed-with-relief share
- +4994.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company procollect-inc
0% relief · 90.4% timely · 5.9K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
ProCollect, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of ProCollect, Inc.'s 5.9K filings include narrative text
43.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ProCollect, Inc. complaint mix by product
- Debt collection 5K 81.1% – 0% relief
- Credit reporting 757 12.7% – 0% relief
- Credit reporting, 339 5.7% – 0% relief
- Credit reporting 13 0.2% – 0% relief
- Debt or 11 0.2% – 0% relief
- Credit card 2 0.0% – 0% relief
- Mortgage 2 0.0% – 0% relief
Heavy-volume mix: how ProCollect, Inc.'s 5.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4.8K |
| Credit reporting or other personal consumer reports | 757 |
| Credit reporting, credit repair services, or other personal consumer reports | 339 |
| Credit reporting | 13 |
| Debt or credit management | 11 |
| Credit card | 2 |
| Mortgage | 2 |
| Checking or savings account | 1 |
| Consumer Loan | 1 |
Concentrated filing states for ProCollect, Inc.
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 48.2% of this company's filings
ProCollect, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 968
- +4994.7% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 2.9K |
| FL | 524 |
| GA | 348 |
| MS | 255 |
| LA | 249 |
| CA | 163 |
| NC | 138 |
| MI | 129 |
| AL | 86 |
| IL | 79 |
| NY | 65 |
| VA | 64 |
| TN | 64 |
| AZ | 63 |
| AR | 63 |
| OH | 63 |
| SC | 60 |
| PA | 55 |
| OK | 54 |
| MD | 50 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.0K |
| Written notification about debt | 892 |
| False statements or representation | 654 |
| Incorrect information on your report | 571 |
| Took or threatened to take negative or legal action | 538 |
| Communication tactics | 278 |
| Cont'd attempts collect debt not owed | 251 |
| Improper use of your report | 215 |
| Problem with a company's investigation into an existing problem | 195 |
| Disclosure verification of debt | 124 |
| Problem with a credit reporting company's investigation into an existing problem | 91 |
| Threatened to contact someone or share information improperly | 34 |
| Electronic communications | 23 |
| Improper contact or sharing of info | 17 |
| Incorrect information on credit report | 11 |
| Problem with a company's investigation into an existing issue | 9 |
| Credit monitoring or identity theft protection services | 6 |
| Problem with fraud alerts or security freezes | 5 |
| Problem with customer service | 4 |
| Confusing or missing disclosures | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 19 | 78.9% |
| 2014 | 85 | 96.5% |
| 2015 | 142 | 100% |
| 2016 | 160 | 98.8% |
| 2017 | 271 | 99.3% |
| 2018 | 254 | 97.2% |
| 2019 | 184 | 100% |
| 2020 | 242 | 100% |
| 2021 | 321 | 100% |
| 2022 | 395 | 99.5% |
| 2023 | 520 | 96.2% |
| 2024 | 886 | 87.8% |
| 2025 | 1.5K | 75.8% |
| 2026 | 968 | 93.8% |
Source: CFPB Consumer Complaint Database
ProCollect, Inc. in the lower-relief third
ProCollect, Inc.'s 5,945 logged complaints reach a nationwide footprint - 54 states have at least one filing. 43.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.
ProCollect, Inc. closes 0% with monetary or non-monetary relief and answers 90.4% inside the CFPB window; 99.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ProCollect, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ProCollect, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ProCollect, Inc. (#101 of 342; 90.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share