CFPB · Lower closed-with-relief share
ProCollect, Inc.
5.9K CFPB complaints · 0% relief (low band) · top issue Attempts to collect debt not owed.
ProCollect, Inc. closes 0% with relief (lower third) on 5.9K filings. Timely 90.4% · top product Debt collection. Allegations, not findings.
- Lower closed-with-relief share
- +4994.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company procollect-inc
0% relief · 90.4% timely · 5.9K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
ProCollect, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
ProCollect, Inc. scores strongest on closed with explanation (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
83 / 100 percentile-benchmarked
90.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.7% of complaints closed with an explanation to the consumer
Most of ProCollect, Inc.'s 5.9K filings include narrative text
43.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ProCollect, Inc. complaint mix by product
- Debt collection 5K 81.1% – 0% relief
- Credit reporting 757 12.7% – 0% relief
- Credit reporting, 339 5.7% – 0% relief
- Credit reporting 13 0.2% – 0% relief
- Debt or 11 0.2% – 0% relief
- Credit card 2 0.0% – 0% relief
- Mortgage 2 0.0% – 0% relief
Heavy-volume mix: how ProCollect, Inc.'s 5.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4.8K |
| Credit reporting or other personal consumer reports | 757 |
| Credit reporting, credit repair services, or other personal consumer reports | 339 |
| Credit reporting | 13 |
| Debt or credit management | 11 |
| Credit card | 2 |
| Mortgage | 2 |
| Checking or savings account | 1 |
| Consumer Loan | 1 |
Concentrated filing states for ProCollect, Inc.
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 48.2% of this company's filings
ProCollect, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 968
- +4994.7% vs 2013
Volume vs. relief
Where ProCollect, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, ProCollect, Inc. files more complaint volume than 71% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 5,945 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| TX | 2.9K |
| FL | 524 |
| GA | 348 |
| MS | 255 |
| LA | 249 |
| CA | 163 |
| NC | 138 |
| MI | 129 |
| AL | 86 |
| IL | 79 |
| NY | 65 |
| VA | 64 |
| TN | 64 |
| AZ | 63 |
| AR | 63 |
| OH | 63 |
| SC | 60 |
| PA | 55 |
| OK | 54 |
| MD | 50 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.0K |
| Written notification about debt | 892 |
| False statements or representation | 654 |
| Incorrect information on your report | 571 |
| Took or threatened to take negative or legal action | 538 |
| Communication tactics | 278 |
| Cont'd attempts collect debt not owed | 251 |
| Improper use of your report | 215 |
| Problem with a company's investigation into an existing problem | 195 |
| Disclosure verification of debt | 124 |
| Problem with a credit reporting company's investigation into an existing problem | 91 |
| Threatened to contact someone or share information improperly | 34 |
| Electronic communications | 23 |
| Improper contact or sharing of info | 17 |
| Incorrect information on credit report | 11 |
| Problem with a company's investigation into an existing issue | 9 |
| Credit monitoring or identity theft protection services | 6 |
| Problem with fraud alerts or security freezes | 5 |
| Problem with customer service | 4 |
| Confusing or missing disclosures | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 19 | 78.9% |
| 2014 | 85 | 96.5% |
| 2015 | 142 | 100% |
| 2016 | 160 | 98.8% |
| 2017 | 271 | 99.3% |
| 2018 | 254 | 97.2% |
| 2019 | 184 | 100% |
| 2020 | 242 | 100% |
| 2021 | 321 | 100% |
| 2022 | 395 | 99.5% |
| 2023 | 520 | 96.2% |
| 2024 | 886 | 87.8% |
| 2025 | 1.5K | 75.8% |
| 2026 | 968 | 93.8% |
Source: CFPB Consumer Complaint Database
ProCollect, Inc. in the lower-relief third
ProCollect, Inc.'s 5,945 logged complaints reach a nationwide footprint - 54 states have at least one filing. 43.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.
ProCollect, Inc. closes 0% with monetary or non-monetary relief and answers 90.4% inside the CFPB window; 99.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ProCollect, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ProCollect, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ProCollect, Inc. (#101 of 342; 90.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share