CFPB · Higher closed-with-relief share
The CMI Group, Inc.
3.1K CFPB complaints · 68.1% relief (high band) · top issue Attempts to collect debt not owed.
The CMI Group, Inc. closes 68.1% with relief (upper third) on 3.1K filings. Timely 100% · top product Debt collection. Allegations, not findings.
- Volume rank #161 of 342
- Higher closed-with-relief share
- +1040.9% filings 2013 to 2024
CFPB relief outcome brief
CCDB company the-cmi-group-inc
68.1% relief · 100% timely · 3.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Gold Key Credit, Inc. (67.5% relief)
The CMI Group, Inc. closes 68.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of The CMI Group, Inc.'s 3.1K filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The CMI Group, Inc. complaint mix by product
- Debt collection 3K 82.8% – 68% relief
- Credit reporting, 356 11.5% – 69% relief
- Credit reporting 158 5.1% – 64% relief
- Debt or 8 0.3% – 75% relief
- Credit reporting 5 0.2% – 80% relief
- Credit card 2 0.1% – 50% relief
- Bank account 2 0.1% – 50% relief
Higher-relief mix: how The CMI Group, Inc.'s 3.1K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 2.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 356 |
| Credit reporting or other personal consumer reports | 158 |
| Debt or credit management | 8 |
| Credit reporting | 5 |
| Credit card | 2 |
| Bank account or service | 2 |
| Credit card or prepaid card | 1 |
Nationwide filing states for The CMI Group, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 16.7% of this company's filings
The CMI Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2024
- 502
- +1040.9% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 516 |
| FL | 363 |
| CA | 303 |
| GA | 244 |
| IL | 169 |
| OH | 126 |
| MI | 114 |
| NC | 105 |
| NY | 93 |
| TN | 83 |
| LA | 71 |
| SC | 69 |
| AL | 67 |
| AZ | 66 |
| NV | 64 |
| VA | 58 |
| PA | 49 |
| NJ | 44 |
| IN | 41 |
| MO | 37 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1.2K |
| Written notification about debt | 504 |
| Cont'd attempts collect debt not owed | 397 |
| Incorrect information on your report | 309 |
| False statements or representation | 137 |
| Communication tactics | 127 |
| Disclosure verification of debt | 120 |
| Improper use of your report | 102 |
| Took or threatened to take negative or legal action | 87 |
| Problem with a credit reporting company's investigation into an existing problem | 62 |
| Problem with a company's investigation into an existing problem | 30 |
| Credit monitoring or identity theft protection services | 11 |
| Improper contact or sharing of info | 11 |
| Threatened to contact someone or share information improperly | 8 |
| Electronic communications | 6 |
| Incorrect information on credit report | 4 |
| Taking/threatening an illegal action | 4 |
| Problem with customer service | 3 |
| Unauthorized withdrawals or charges | 2 |
| Confusing or misleading advertising or marketing | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 44 | 100% |
| 2014 | 173 | 100% |
| 2015 | 151 | 100% |
| 2016 | 160 | 100% |
| 2017 | 202 | 100% |
| 2018 | 179 | 100% |
| 2019 | 199 | 100% |
| 2020 | 296 | 100% |
| 2021 | 404 | 100% |
| 2022 | 371 | 100% |
| 2023 | 409 | 100% |
| 2024 | 502 | 99.8% |
Source: CFPB Consumer Complaint Database
The CMI Group, Inc. in the higher-relief third
The CMI Group, Inc.'s 3,090 logged complaints reach a nationwide footprint - 52 states have at least one filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2024-10-31. Closed-with-relief 68.1% sits in the upper third of the corpus.
The CMI Group, Inc. closes 68.1% with monetary or non-monetary relief and answers 100% inside the CFPB window; 31.9% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The CMI Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The CMI Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The CMI Group, Inc. (#161 of 342; 100% timely; 68.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share