CFPB · Lighter filing volume
Credit Protection Association, L.P.
1.0K CFPB complaints (light-volume third) · 51 states · top issue Cont'd attempts collect debt not owed.
Credit Protection Association, L.P. is in the light-volume third with 1.0K CFPB complaints (ranks #331 of 342). Timely 90.6% · relief 37.3% · top product Debt collection. Allegations, not findings.
- Lighter filing volume
- -70.3% filings 2013 to 2021
CFPB relief outcome brief
CCDB company credit-protection-association-l-p
37.3% relief · 90.6% timely · 1.0K filings · Debt collection
Same-product relief peers
Nearest relief peer: Direcmanagement, Inc. (37.4% relief)
Credit Protection Association, L.P. closes 37.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Credit Protection Association, L.P. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (8/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
37.3% of complaints closed with relief to the consumer
Timely response
84 / 100 percentile-benchmarked
90.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
8 / 100 percentile-benchmarked
49.9% of complaints closed with an explanation to the consumer
How 1.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Protection Association, L.P. complaint mix by product
- Debt collection 980 93.4% – 39% relief
- Credit reporting, 56 5.3% – 0% relief
- Credit reporting 9 0.9% – 78% relief
- Consumer Loan 3 0.3% – 100% relief
- Credit card 1 0.1% – 0% relief
Lighter-volume mix: how Credit Protection Association, L.P.'s 1.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 980 |
| Credit reporting, credit repair services, or other personal consumer reports | 56 |
| Credit reporting | 9 |
| Consumer Loan | 3 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Credit Protection Association, L.P.
Top states by attributed volume, lighter-filing company
- Leading state
- FL
- 23.8% of this company's filings
Credit Protection Association, L.P. falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 19
- -70.3% vs 2013
Volume vs. relief
Where Credit Protection Association, L.P. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Credit Protection Association, L.P. files more complaint volume than 3% of them, and closes complaints with relief more often than 94% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,049 · Closed with relief: 37.3%
Top States
| State | Complaints |
|---|---|
| FL | 250 |
| TX | 126 |
| CA | 80 |
| NY | 56 |
| GA | 44 |
| IL | 42 |
| MD | 38 |
| VA | 29 |
| AZ | 28 |
| NC | 26 |
| PA | 24 |
| OH | 23 |
| MI | 21 |
| KY | 20 |
| IA | 16 |
| AL | 15 |
| NJ | 15 |
| WI | 13 |
| IN | 11 |
| DC | 11 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 366 |
| Attempts to collect debt not owed | 196 |
| Disclosure verification of debt | 120 |
| Communication tactics | 91 |
| Written notification about debt | 83 |
| False statements or representation | 67 |
| Incorrect information on your report | 34 |
| Took or threatened to take negative or legal action | 27 |
| Improper contact or sharing of info | 22 |
| Problem with a credit reporting company's investigation into an existing problem | 19 |
| Incorrect information on credit report | 9 |
| Threatened to contact someone or share information improperly | 5 |
| Taking/threatening an illegal action | 3 |
| Improper use of your report | 2 |
| Unexpected or other fees | 1 |
| Taking out the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Account terms and changes | 1 |
| Struggling to pay your bill | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 64 | 95.3% |
| 2014 | 201 | 94% |
| 2015 | 171 | 91.8% |
| 2016 | 121 | 97.5% |
| 2017 | 190 | 83.7% |
| 2018 | 131 | 91.6% |
| 2019 | 110 | 98.2% |
| 2020 | 42 | 90.5% |
| 2021 | 19 | 0% |
Source: CFPB Consumer Complaint Database
Credit Protection Association, L.P. in the light-volume third
Credit Protection Association, L.P.'s 1,049 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 36.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-09-03. Volume lands in the lightest third of the indexed company corpus (#331 of 342).
Credit Protection Association, L.P. answers 90.6% of complaints inside the CFPB's tracked window and closes 49.9% with a written explanation. 37.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Protection Association, L.P..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Protection Association, L.P.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Protection Association, L.P. (#331 of 342; 90.6% timely; 37.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume