CFPB · Lighter filing volume

Credit Protection Association, L.P.

1.0K CFPB complaints (light-volume third) · 51 states · top issue Cont'd attempts collect debt not owed.

1.0K CFPB complaints

Credit Protection Association, L.P. is in the light-volume third with 1.0K CFPB complaints (ranks #331 of 342). Timely 90.6% · relief 37.3% · top product Debt collection. Allegations, not findings.

  • Volume rank #331 of 342
  • Lighter filing volume
  • -70.3% filings 2013 to 2021

CFPB relief outcome brief

CCDB company credit-protection-association-l-p

37.3% relief · 90.6% timely · 1.0K filings · Debt collection

Nearest relief peer: Direcmanagement, Inc. (37.4% relief)

Credit Protection Associatio…37.3%URS Holding, LLC3.1%Pinnacle Credit Services, LLC10.9%Alliance One, Inc.40.9%Synergetic Communication Inc0%
Closed-with-relief % among Credit Protection Association, L.P. and nearest filing-volume peers

Credit Protection Association, L.P. closes 37.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.0K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 90.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 37.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credit Protection Association, L.P. complaint mix by product

Total complaints: 1.0K

Credit Protection Association, L.P. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 980 complaints (93.4%), resolution 38.9% Debt collection 93.4% Credit reporting,: 56 complaints (5.3%), resolution 0.0% Credit reporting: 9 complaints (0.9%), resolution 77.8% Consumer Loan: 3 complaints (0.3%), resolution 100.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 980 93.4% 39% relief
  • Credit reporting, 56 5.3% 0% relief
  • Credit reporting 9 0.9% 78% relief
  • Consumer Loan 3 0.3% 100% relief
  • Credit card 1 0.1% 0% relief

Lighter-volume mix: how Credit Protection Association, L.P.'s 1.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 980
Credit reporting, credit repair services, or other personal consumer reports 56
Credit reporting 9
Consumer Loan 3
Credit card or prepaid card 1

Nationwide filing states for Credit Protection Association, L.P.

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
FL
23.8% of this company's filings
FL250TX126CA80NY56GA44IL42MD38VA29

Credit Protection Association, L.P. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
19
-70.3% vs 2013
050100150200250 201320142015201620172018201920202021 19

Top States

State Complaints
FL 250
TX 126
CA 80
NY 56
GA 44
IL 42
MD 38
VA 29
AZ 28
NC 26
PA 24
OH 23
MI 21
KY 20
IA 16
AL 15
NJ 15
WI 13
IN 11
DC 11

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 366
Attempts to collect debt not owed 196
Disclosure verification of debt 120
Communication tactics 91
Written notification about debt 83
False statements or representation 67
Incorrect information on your report 34
Took or threatened to take negative or legal action 27
Improper contact or sharing of info 22
Problem with a credit reporting company's investigation into an existing problem 19
Incorrect information on credit report 9
Threatened to contact someone or share information improperly 5
Taking/threatening an illegal action 3
Improper use of your report 2
Unexpected or other fees 1
Taking out the loan or lease 1
Problems when you are unable to pay 1
Account terms and changes 1
Struggling to pay your bill 1

Yearly Trend

Year Complaints Timely
2013 64 95.3%
2014 201 94%
2015 171 91.8%
2016 121 97.5%
2017 190 83.7%
2018 131 91.6%
2019 110 98.2%
2020 42 90.5%
2021 19 0%

Source: CFPB Consumer Complaint Database

Credit Protection Association, L.P. in the light-volume third

Credit Protection Association, L.P.'s 1,049 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 36.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-09-03. Volume lands in the lightest third of the indexed company corpus (#331 of 342).

Credit Protection Association, L.P. answers 90.6% of complaints inside the CFPB's tracked window and closes 49.9% with a written explanation. 37.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Protection Association, L.P..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credit Protection Association, L.P.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credit Protection Association, L.P. (#331 of 342; 90.6% timely; 37.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume