2026 data Public-data reference. official source

Credit Protection Association, L.P.

951 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

951 consumer complaints filed with the CFPB

This profile shows Credit Protection Association, L.P.'s complaint history from CFPB public records. 951 consumers have filed complaints since 2013. The company has a 89.9% timely response rate and has provided relief in 38.3% of cases.

951
Total Complaints
89.9%
Timely Response
4.8%
Disputed
38.3%
Relief Provided
50
States Active
2013
Since

Total complaints

951

Filed since 2013

Timely response

89.9%

CFPB-tracked response window

Relief rate

38.3%

Closed with monetary or non-monetary relief

Timely response rate 89.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 38.3%
Industry median

Share closed with monetary or non-monetary relief.

Credit Protection Association, L.P. complaint mix by product

Total complaints: 951

Credit Protection Association, L.P. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 951 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 887 complaints (93.3%), resolution 39.9% Debt collection 93.3% Credit reporting,: 51 complaints (5.4%), resolution 0.0% Credit reporting: 9 complaints (0.9%), resolution 77.8% Consumer Loan: 3 complaints (0.3%), resolution 100.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 887 93.3% 40% relief
  • Credit reporting, 51 5.4% 0% relief
  • Credit reporting 9 0.9% 78% relief
  • Consumer Loan 3 0.3% 100% relief
  • Credit card 1 0.1% 0% relief

How Credit Protection Association, L.P.'s 951 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 887
Credit reporting, credit repair services, or other personal consumer reports 51
Credit reporting 9
Consumer Loan 3
Credit card or prepaid card 1

Top States

State Complaints
FL 230
TX 108
CA 71
NY 55
GA 41
IL 38
MD 35
VA 26
AZ 26
NC 24
OH 22
MI 21
PA 21
KY 20
IA 15
NJ 15
AL 13
WI 12
IN 10
DC 10

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 341
Attempts to collect debt not owed 161
Disclosure verification of debt 114
Communication tactics 83
Written notification about debt 78
False statements or representation 61
Incorrect information on your report 30
Took or threatened to take negative or legal action 22
Improper contact or sharing of info 21
Problem with a credit reporting company's investigation into an existing problem 18
Incorrect information on credit report 9
Threatened to contact someone or share information improperly 4
Improper use of your report 2
Taking/threatening an illegal action 2
Unexpected or other fees 1
Problems when you are unable to pay 1
Account terms and changes 1
Struggling to pay your bill 1
Taking out the loan or lease 1

Yearly Trend

Year Complaints Timely
2013 64 95.3%
2014 201 94%
2015 158 91.1%
2016 105 97.1%
2017 169 82.8%
2018 115 90.4%
2019 86 98.8%
2020 34 88.2%
2021 19 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Credit Protection Association, L.P.

Credit Protection Association, L.P. has accumulated 951 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 287 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2021-09-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Credit Protection Association, L.P. reports a 89.9% timely-response rate and has closed 47.8% of cases with a written explanation to the consumer. 38.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Credit Protection Association, L.P.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Credit Protection Association, L.P. have?

Credit Protection Association, L.P. has received 951 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Credit Protection Association, L.P. respond to complaints on time?

Credit Protection Association, L.P. has a 89.9% timely response rate to CFPB complaints.

What is the most common complaint about Credit Protection Association, L.P.?

The most common issue reported against Credit Protection Association, L.P. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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