CFPB · Higher closed-with-relief share

Iqor Us Inc

1.9K CFPB complaints · 69.7% relief (high band) · top issue Cont'd attempts collect debt not owed.

1.9K CFPB complaints

Iqor Us Inc closes 69.7% with relief (upper third) on 1.9K filings. Timely 99.8% · top product Debt collection. Allegations, not findings.

  • Volume rank #232 of 342
  • Higher closed-with-relief share
  • -87.1% filings 2013 to 2026

CFPB relief outcome brief

CCDB company iqor-us-inc

69.7% relief · 99.8% timely · 1.9K filings · Debt collection

Nearest relief peer: Van Ru Credit Corporation (69.7% relief)

Iqor Us Inc (this)69.7%FactorTrust, Inc.0.2%Midwest Recovery Systems0.1%New York Community Bancorp I…1.3%Ad Astra Recovery Services I…0.7%
Closed-with-relief % among Iqor Us Inc and nearest filing-volume peers

Iqor Us Inc closes 69.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.9K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 69.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Iqor Us Inc complaint mix by product

Total complaints: 1.9K

Iqor Us Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,733 complaints (91.2%), resolution 71.6% Debt collection 91.2% Student loan: 110 complaints (5.8%), resolution 60.0% Credit reporting: 19 complaints (1.0%), resolution 0.0% Credit reporting,: 18 complaints (0.9%), resolution 11.1% Credit reporting: 8 complaints (0.4%), resolution 100.0% Credit card: 7 complaints (0.4%), resolution 100.0% Consumer Loan: 5 complaints (0.3%), resolution 80.0%
  • Debt collection 2K 91.2% 72% relief
  • Student loan 110 5.8% 60% relief
  • Credit reporting 19 1.0% 0% relief
  • Credit reporting, 18 0.9% 11% relief
  • Credit reporting 8 0.4% 100% relief
  • Credit card 7 0.4% 100% relief
  • Consumer Loan 5 0.3% 80% relief

Lighter-volume mix: how Iqor Us Inc's 1.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Student loan 110
Credit reporting or other personal consumer reports 19
Credit reporting, credit repair services, or other personal consumer reports 18
Credit reporting 8
Credit card 7
Consumer Loan 5
Checking or savings account 3
Bank account or service 3
Credit card or prepaid card 1
Payday loan 1
Money transfer, virtual currency, or money service 1

Nationwide filing states for Iqor Us Inc

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
CA
11.2% of this company's filings
CA214TX166FL156NY149GA85PA80NJ80MI64

Iqor Us Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
29
-87.1% vs 2013
0100200300400500 20132015201720192021202320252026 29

Top States

State Complaints
CA 214
TX 166
FL 156
NY 149
GA 85
PA 80
NJ 80
MI 64
AZ 58
IL 57
VA 55
NC 48
OH 48
MD 42
CO 37
TN 36
WA 36
AL 34
IN 33
MA 31

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 579
Communication tactics 473
Attempts to collect debt not owed 198
Disclosure verification of debt 133
False statements or representation 119
Written notification about debt 83
Improper contact or sharing of info 73
Dealing with my lender or servicer 46
Dealing with your lender or servicer 31
Taking/threatening an illegal action 27
Incorrect information on your report 26
Took or threatened to take negative or legal action 26
Threatened to contact someone or share information improperly 20
Can't repay my loan 14
Struggling to repay your loan 12
Improper use of your report 7
Incorrect information on credit report 6
Problem with a credit reporting company's investigation into an existing problem 4
Managing the loan or lease 3
Delinquent account 3

Yearly Trend

Year Complaints Timely
2013 224 99.6%
2014 473 99.8%
2015 369 99.7%
2016 180 99.4%
2017 151 100%
2018 131 100%
2019 70 100%
2020 48 100%
2021 40 100%
2022 35 100%
2023 40 100%
2024 65 100%
2025 54 100%
2026 29 100%

Source: CFPB Consumer Complaint Database

Iqor Us Inc in the higher-relief third

Iqor Us Inc's 1,909 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 24.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-22. Closed-with-relief 69.7% sits in the upper third of the corpus.

Iqor Us Inc closes 69.7% with monetary or non-monetary relief and answers 99.8% inside the CFPB window; 30.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Iqor Us Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Iqor Us Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Iqor Us Inc (#232 of 342; 99.8% timely; 69.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share