CFPB · Higher closed-with-relief share
Iqor Us Inc
1.9K CFPB complaints · 69.7% relief (high band) · top issue Cont'd attempts collect debt not owed.
Iqor Us Inc closes 69.7% with relief (upper third) on 1.9K filings. Timely 99.8% · top product Debt collection. Allegations, not findings.
- Higher closed-with-relief share
- -87.1% filings 2013 to 2026
CFPB relief outcome brief
CCDB company iqor-us-inc
69.7% relief · 99.8% timely · 1.9K filings · Debt collection
Same-product relief peers
Nearest relief peer: Van Ru Credit Corporation (69.7% relief)
Iqor Us Inc closes 69.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Iqor Us Inc scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
69.7% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
30.2% of complaints closed with an explanation to the consumer
How 1.9K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Iqor Us Inc complaint mix by product
- Debt collection 2K 91.2% – 72% relief
- Student loan 110 5.8% – 60% relief
- Credit reporting 19 1.0% – 0% relief
- Credit reporting, 18 0.9% – 11% relief
- Credit reporting 8 0.4% – 100% relief
- Credit card 7 0.4% – 100% relief
- Consumer Loan 5 0.3% – 80% relief
Lighter-volume mix: how Iqor Us Inc's 1.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.7K |
| Student loan | 110 |
| Credit reporting or other personal consumer reports | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 18 |
| Credit reporting | 8 |
| Credit card | 7 |
| Consumer Loan | 5 |
| Checking or savings account | 3 |
| Bank account or service | 3 |
| Credit card or prepaid card | 1 |
| Payday loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Iqor Us Inc
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 11.2% of this company's filings
Iqor Us Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 29
- -87.1% vs 2013
Volume vs. relief
Where Iqor Us Inc sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Iqor Us Inc files more complaint volume than 32% of them, and closes complaints with relief more often than 99% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,909 · Closed with relief: 69.7%
Top States
| State | Complaints |
|---|---|
| CA | 214 |
| TX | 166 |
| FL | 156 |
| NY | 149 |
| GA | 85 |
| PA | 80 |
| NJ | 80 |
| MI | 64 |
| AZ | 58 |
| IL | 57 |
| VA | 55 |
| NC | 48 |
| OH | 48 |
| MD | 42 |
| CO | 37 |
| TN | 36 |
| WA | 36 |
| AL | 34 |
| IN | 33 |
| MA | 31 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 579 |
| Communication tactics | 473 |
| Attempts to collect debt not owed | 198 |
| Disclosure verification of debt | 133 |
| False statements or representation | 119 |
| Written notification about debt | 83 |
| Improper contact or sharing of info | 73 |
| Dealing with my lender or servicer | 46 |
| Dealing with your lender or servicer | 31 |
| Taking/threatening an illegal action | 27 |
| Incorrect information on your report | 26 |
| Took or threatened to take negative or legal action | 26 |
| Threatened to contact someone or share information improperly | 20 |
| Can't repay my loan | 14 |
| Struggling to repay your loan | 12 |
| Improper use of your report | 7 |
| Incorrect information on credit report | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Managing the loan or lease | 3 |
| Delinquent account | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 224 | 99.6% |
| 2014 | 473 | 99.8% |
| 2015 | 369 | 99.7% |
| 2016 | 180 | 99.4% |
| 2017 | 151 | 100% |
| 2018 | 131 | 100% |
| 2019 | 70 | 100% |
| 2020 | 48 | 100% |
| 2021 | 40 | 100% |
| 2022 | 35 | 100% |
| 2023 | 40 | 100% |
| 2024 | 65 | 100% |
| 2025 | 54 | 100% |
| 2026 | 29 | 100% |
Source: CFPB Consumer Complaint Database
Iqor Us Inc in the higher-relief third
Iqor Us Inc's 1,909 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 24.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-22. Closed-with-relief 69.7% sits in the upper third of the corpus.
Iqor Us Inc closes 69.7% with monetary or non-monetary relief and answers 99.8% inside the CFPB window; 30.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Iqor Us Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Iqor Us Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Iqor Us Inc (#232 of 342; 99.8% timely; 69.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share