2026 data Public-data reference Official source

First National Collection Bureau, Inc.

1.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.0K
Total Complaints
98.6%
Timely Response
0%
Disputed
0%
Relief Provided
53
States Active
2013
Since

Data updated June 2026

Timely response rate 98.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

First National Collection Bureau, Inc. complaint mix by product

Total complaints: 1.0K

First National Collection Bureau, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 941 complaints (93.5%), resolution 0.0% Debt collection 93.5% Credit reporting,: 19 complaints (1.9%), resolution 0.0% Credit reporting: 16 complaints (1.6%), resolution 0.0% Credit card: 14 complaints (1.4%), resolution 0.0% Consumer Loan: 11 complaints (1.1%), resolution 0.0% Credit card: 4 complaints (0.4%), resolution 0.0% Debt or: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 941 93.5% – 0% relief
  • Credit reporting, 19 1.9% – 0% relief
  • Credit reporting 16 1.6% – 0% relief
  • Credit card 14 1.4% – 0% relief
  • Consumer Loan 11 1.1% – 0% relief
  • Credit card 4 0.4% – 0% relief
  • Debt or 1 0.1% – 0% relief

How First National Collection Bureau, Inc.'s 1.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 941
Credit reporting, credit repair services, or other personal consumer reports 19
Credit reporting or other personal consumer reports 16
Credit card 14
Consumer Loan 11
Credit card or prepaid card 4
Debt or credit management 1
Bank account or service 1
Vehicle loan or lease 1

Top States

State Complaints
CA 167
TX 117
FL 115
PA 42
GA 39
IL 32
NY 29
NJ 27
OH 24
AZ 24
VA 22
MD 21
MA 20
LA 19
MI 19
WA 19
CO 19
OR 18
IN 16
NV 16

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 377
Attempts to collect debt not owed 142
Communication tactics 102
Disclosure verification of debt 72
False statements or representation 70
Written notification about debt 55
Improper contact or sharing of info 32
Electronic communications 31
Taking/threatening an illegal action 24
Took or threatened to take negative or legal action 22
Improper use of your report 15
Threatened to contact someone or share information improperly 14
Incorrect information on your report 13
Problems when you are unable to pay 6
Managing the loan or lease 5
Problem with a credit reporting company's investigation into an existing problem 4
Problem with a company's investigation into an existing problem 3
Identity theft / Fraud / Embezzlement 3
Other 3
Getting a credit card 2

Yearly Trend

Year Complaints Timely
2013 13 15.4%
2014 209 100%
2015 241 100%
2016 140 100%
2017 45 100%
2018 30 100%
2019 16 100%
2020 32 100%
2021 31 100%
2022 40 100%
2023 56 100%
2024 52 96.2%
2025 71 98.6%
2026 32 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First National Collection Bureau, Inc.

First National Collection Bureau, Inc.'s 1,008 logged complaints reach a nationwide footprint - 53 states have at least one filing on record. Only 34.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-22.

First National Collection Bureau, Inc. answers 98.6% of complaints inside the CFPB's tracked window and closes 99.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First National Collection Bureau, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First National Collection Bureau, Inc. have?

1,008, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First National Collection Bureau, Inc. respond to complaints on time?

98.6% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First National Collection Bureau, Inc.?

"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.