Total complaints
880
Filed since 2013
880 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
880 consumer complaints filed with the CFPB
This profile shows Alliance One, Inc.'s complaint history from CFPB public records. 880 consumers have filed complaints since 2013. The company has a 99.2% timely response rate and has provided relief in 36% of cases.
Total complaints
880
Filed since 2013
Timely response
99.2%
CFPB-tracked response window
Relief rate
36%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Alliance One, Inc.'s 880 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 830 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Credit reporting or other personal consumer reports | 13 |
| Credit reporting | 8 |
| Credit card | 5 |
| Mortgage | 3 |
| Debt or credit management | 2 |
| Bank account or service | 2 |
| Student loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| CA | 186 |
| WA | 113 |
| FL | 88 |
| NY | 86 |
| TX | 62 |
| NJ | 45 |
| OH | 30 |
| AZ | 26 |
| GA | 24 |
| IL | 23 |
| PA | 17 |
| MD | 16 |
| NC | 14 |
| OR | 12 |
| VA | 11 |
| AL | 10 |
| WI | 9 |
| TN | 8 |
| MO | 8 |
| IN | 7 |
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 221 |
| Attempts to collect debt not owed | 144 |
| Disclosure verification of debt | 102 |
| False statements or representation | 102 |
| Communication tactics | 98 |
| Written notification about debt | 85 |
| Improper contact or sharing of info | 26 |
| Took or threatened to take negative or legal action | 20 |
| Taking/threatening an illegal action | 16 |
| Incorrect information on your report | 12 |
| Electronic communications | 9 |
| Incorrect information on credit report | 8 |
| Threatened to contact someone or share information improperly | 7 |
| Improper use of your report | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Problem with a company's investigation into an existing problem | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Balance transfer | 1 |
| Loan servicing, payments, escrow account | 1 |
| Can't repay my loan | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 45 | 100% |
| 2014 | 138 | 100% |
| 2015 | 173 | 100% |
| 2016 | 101 | 99% |
| 2017 | 58 | 100% |
| 2018 | 59 | 94.9% |
| 2019 | 22 | 95.5% |
| 2020 | 21 | 100% |
| 2021 | 13 | 92.3% |
| 2022 | 18 | 100% |
| 2023 | 44 | 100% |
| 2024 | 66 | 100% |
| 2025 | 100 | 99% |
| 2026 | 22 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Alliance One, Inc. has accumulated 880 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 250 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Alliance One, Inc. reports a 99.2% timely-response rate and has closed 63.9% of cases with a written explanation to the consumer. 36% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Alliance One, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Alliance One, Inc. has received 880 consumer complaints filed with the Consumer Financial Protection Bureau.
Alliance One, Inc. has a 99.2% timely response rate to CFPB complaints.
The most common issue reported against Alliance One, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.