CFPB · Higher closed-with-relief share

Spring Oaks Capital, LLC

9.7K CFPB complaints · 45.8% relief (high band) · top issue Attempts to collect debt not owed.

9.7K CFPB complaints

Spring Oaks Capital, LLC closes 45.8% with relief (upper third) on 9.7K filings. Timely 99.8% · top product Debt collection. Allegations, not findings.

  • Volume rank #66 of 342
  • Higher closed-with-relief share
  • +50033.3% filings 2020 to 2026

CFPB relief outcome brief

CCDB company spring-oaks-capital-llc

45.8% relief · 99.8% timely · 9.7K filings · Debt collection

Nearest relief peer: The CBE Group, Inc. (45.5% relief)

Spring Oaks Capital, LLC (th…45.8%Freedom Mortgage Company0.1%Suntrust Banks, Inc.27.5%M&T Bank Corporation19.4%Regions Financial Corporation30.2%
Closed-with-relief % among Spring Oaks Capital, LLC and nearest filing-volume peers

Spring Oaks Capital, LLC closes 45.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 9.7K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 45.8%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Spring Oaks Capital, LLC complaint mix by product

Total complaints: 9.7K

Spring Oaks Capital, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 7,257 complaints (74.7%), resolution 50.0% Debt collection 74.7% Credit reporting: 2,041 complaints (21.0%), resolution 39.2% Credit reporting 21.0% Credit reporting,: 322 complaints (3.3%), resolution 1.6% Credit card: 46 complaints (0.5%), resolution 26.1% Payday loan,: 33 complaints (0.3%), resolution 27.3% Credit card: 11 complaints (0.1%), resolution 0.0% Payday loan,: 8 complaints (0.1%), resolution 12.5%
  • Debt collection 7K 74.7% 50% relief
  • Credit reporting 2K 21.0% 39% relief
  • Credit reporting, 322 3.3% 2% relief
  • Credit card 46 0.5% 26% relief
  • Payday loan, 33 0.3% 27% relief
  • Credit card 11 0.1% 0% relief
  • Payday loan, 8 0.1% 13% relief

Heavy-volume mix: how Spring Oaks Capital, LLC's 9.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 7.3K
Credit reporting or other personal consumer reports 2.0K
Credit reporting, credit repair services, or other personal consumer reports 322
Credit card 46
Payday loan, title loan, personal loan, or advance loan 33
Credit card or prepaid card 11
Payday loan, title loan, or personal loan 8
Debt or credit management 7
Vehicle loan or lease 4
Checking or savings account 2
Prepaid card 1

Nationwide filing states for Spring Oaks Capital, LLC

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
TX
17.8% of this company's filings
TX1.7KGA1.1KFL1.1KSC595CA521AL441IL411NY356

Spring Oaks Capital, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3.0K
+50033.3% vs 2020
01,0002,0003,0004,0005,000 2020202120222023202420252026 3,008

Top States

State Complaints
TX 1.7K
GA 1.1K
FL 1.1K
SC 595
CA 521
AL 441
IL 411
NY 356
LA 351
TN 318
PA 256
OH 233
MI 201
NJ 198
VA 177
MD 166
MS 136
MO 135
AZ 134
NC 125

Top Issues

Issue Complaints
Attempts to collect debt not owed 3.6K
Took or threatened to take negative or legal action 1.2K
Written notification about debt 1.2K
Incorrect information on your report 1.1K
False statements or representation 877
Improper use of your report 640
Problem with a company's investigation into an existing problem 506
Communication tactics 228
Electronic communications 118
Problem with a credit reporting company's investigation into an existing problem 82
Threatened to contact someone or share information improperly 36
Getting a credit card 17
Credit monitoring or identity theft protection services 13
Charged fees or interest you didn't expect 11
Problem with fraud alerts or security freezes 8
Struggling to pay your loan 7
Other features, terms, or problems 6
Problem with a purchase shown on your statement 5
Problem with a company's investigation into an existing issue 3
Problem with the payoff process at the end of the loan 2

Yearly Trend

Year Complaints Timely
2020 6 100%
2021 128 100%
2022 453 99.8%
2023 673 99.6%
2024 1.7K 99.3%
2025 3.8K 100%
2026 3.0K 100%

Source: CFPB Consumer Complaint Database

Spring Oaks Capital, LLC in the higher-relief third

Spring Oaks Capital, LLC's 9,732 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 28.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-26. Closed-with-relief 45.8% sits in the upper third of the corpus.

Spring Oaks Capital, LLC closes 45.8% with monetary or non-monetary relief and answers 99.8% inside the CFPB window; 52.6% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Spring Oaks Capital, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Spring Oaks Capital, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Spring Oaks Capital, LLC (#66 of 342; 99.8% timely; 45.8% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share