CFPB · Single-product concentration
NCB Management Services Inc.
6.5K CFPB complaints · 70.7% in "Debt collection" · top issue Attempts to collect debt not owed.
NCB Management Services Inc.: 70.7% of 6.5K CFPB complaints sit in "Debt collection". Timely 99.8% · relief 0.2%. Allegations, not findings.
- Single-product concentration
- +10450% filings 2013 to 2026
CFPB relief outcome brief
CCDB company ncb-management-services-inc
0.2% relief · 99.8% timely · 6.5K filings · Debt collection
Same-product relief peers
Nearest relief peer: Aldous & Associates, PLLC (0.2% relief)
NCB Management Services Inc. closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
NCB Management Services Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
1 / 100 percentile-benchmarked
0.2% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
99.1% of complaints closed with an explanation to the consumer
How 6.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NCB Management Services Inc. complaint mix by product
- Debt collection 5K 71.0% – 0% relief
- Credit reporting 1K 18.4% – 0% relief
- Credit reporting, 563 8.7% – 0% relief
- Vehicle loan 74 1.1% – 0% relief
- Consumer Loan 19 0.3% – 5% relief
- Payday loan, 17 0.3% – 0% relief
- Payday loan, 12 0.2% – 0% relief
Heavy-volume mix: how NCB Management Services Inc.'s 6.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4.6K |
| Credit reporting or other personal consumer reports | 1.2K |
| Credit reporting, credit repair services, or other personal consumer reports | 563 |
| Vehicle loan or lease | 74 |
| Consumer Loan | 19 |
| Payday loan, title loan, personal loan, or advance loan | 17 |
| Payday loan, title loan, or personal loan | 12 |
| Debt or credit management | 12 |
| Credit card | 5 |
| Credit reporting | 5 |
| Credit card or prepaid card | 5 |
| Mortgage | 3 |
| Payday loan | 2 |
| Checking or savings account | 1 |
Nationwide filing states for NCB Management Services Inc.
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 18.7% of this company's filings
NCB Management Services Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.1K
- +10450% vs 2013
Volume vs. relief
Where NCB Management Services Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, NCB Management Services Inc. files more complaint volume than 73% of them, and closes complaints with relief more often than 23% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 6,509 · Closed with relief: 0.2%
Top States
| State | Complaints |
|---|---|
| TX | 1.2K |
| FL | 1.1K |
| GA | 575 |
| CA | 300 |
| SC | 282 |
| IL | 244 |
| OH | 180 |
| AL | 172 |
| NJ | 171 |
| LA | 168 |
| MI | 156 |
| TN | 155 |
| NY | 149 |
| MD | 138 |
| AZ | 127 |
| VA | 119 |
| NC | 116 |
| PA | 114 |
| MO | 110 |
| NV | 103 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.0K |
| Written notification about debt | 907 |
| Incorrect information on your report | 891 |
| False statements or representation | 571 |
| Took or threatened to take negative or legal action | 569 |
| Improper use of your report | 432 |
| Communication tactics | 294 |
| Problem with a company's investigation into an existing problem | 283 |
| Problem with a credit reporting company's investigation into an existing problem | 158 |
| Cont'd attempts collect debt not owed | 62 |
| Threatened to contact someone or share information improperly | 59 |
| Disclosure verification of debt | 40 |
| Electronic communications | 36 |
| Repossession | 28 |
| Struggling to pay your loan | 24 |
| Improper contact or sharing of info | 22 |
| Managing the loan or lease | 15 |
| Problems when you are unable to pay | 9 |
| Credit monitoring or identity theft protection services | 7 |
| Getting a loan or lease | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 30 | 100% |
| 2015 | 47 | 100% |
| 2016 | 75 | 100% |
| 2017 | 145 | 100% |
| 2018 | 163 | 100% |
| 2019 | 133 | 100% |
| 2020 | 253 | 100% |
| 2021 | 451 | 99.8% |
| 2022 | 480 | 99.8% |
| 2023 | 561 | 98.6% |
| 2024 | 1.1K | 100% |
| 2025 | 2.0K | 99.9% |
| 2026 | 1.1K | 100% |
Source: CFPB Consumer Complaint Database
NCB Management Services Inc. filings cluster in one product
NCB Management Services Inc.'s 6,509 logged complaints reach a nationwide footprint - 53 states have at least one filing. Only 34.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.
NCB Management Services Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NCB Management Services Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NCB Management Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NCB Management Services Inc. (#93 of 342; 99.8% timely; 0.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration