2026 data Public-data reference. official source

NCB Management Services Inc.

5.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

5.2K consumer complaints filed with the CFPB

This profile shows NCB Management Services Inc.'s complaint history from CFPB public records. 5,211 consumers have filed complaints since 2013. The company has a 99.8% timely response rate and has provided relief in 0.3% of cases.

5.2K
Total Complaints
99.8%
Timely Response
0.8%
Disputed
0.3%
Relief Provided
53
States Active
2013
Since

Total complaints

5.2K

Filed since 2013

Timely response

99.8%

CFPB-tracked response window

Relief rate

0.3%

Closed with monetary or non-monetary relief

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median

Share closed with monetary or non-monetary relief.

NCB Management Services Inc. complaint mix by product

Total complaints: 5.2K

NCB Management Services Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 3,698 complaints (71.3%), resolution 0.3% Debt collection 71.3% Credit reporting: 903 complaints (17.4%), resolution 0.0% Credit reporting 17.4% Credit reporting,: 482 complaints (9.3%), resolution 0.0% Credit reporting, 9.3% Vehicle loan: 59 complaints (1.1%), resolution 0.0% Consumer Loan: 19 complaints (0.4%), resolution 5.3% Payday loan,: 15 complaints (0.3%), resolution 0.0% Payday loan,: 11 complaints (0.2%), resolution 0.0%
  • Debt collection 4K 71.3% 0% relief
  • Credit reporting 903 17.4% 0% relief
  • Credit reporting, 482 9.3% 0% relief
  • Vehicle loan 59 1.1% 0% relief
  • Consumer Loan 19 0.4% 5% relief
  • Payday loan, 15 0.3% 0% relief
  • Payday loan, 11 0.2% 0% relief

How NCB Management Services Inc.'s 5.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 3.7K
Credit reporting or other personal consumer reports 903
Credit reporting, credit repair services, or other personal consumer reports 482
Vehicle loan or lease 59
Consumer Loan 19
Payday loan, title loan, personal loan, or advance loan 15
Payday loan, title loan, or personal loan 11
Debt or credit management 7
Credit reporting 5
Credit card or prepaid card 5
Credit card 3
Payday loan 2
Checking or savings account 1
Mortgage 1

Top States

State Complaints
TX 953
FL 894
GA 475
CA 243
SC 232
IL 189
AL 154
OH 148
LA 127
NY 127
MI 126
TN 126
NJ 122
MD 114
AZ 101
PA 99
VA 98
NC 90
IN 80
MO 80

Top Issues

Issue Complaints
Attempts to collect debt not owed 1.6K
Written notification about debt 740
Incorrect information on your report 712
False statements or representation 452
Took or threatened to take negative or legal action 448
Improper use of your report 321
Communication tactics 242
Problem with a company's investigation into an existing problem 220
Problem with a credit reporting company's investigation into an existing problem 138
Cont'd attempts collect debt not owed 60
Threatened to contact someone or share information improperly 47
Disclosure verification of debt 38
Electronic communications 28
Improper contact or sharing of info 22
Struggling to pay your loan 22
Repossession 21
Managing the loan or lease 12
Problems when you are unable to pay 9
Credit monitoring or identity theft protection services 6
Confusing or missing disclosures 5

Yearly Trend

Year Complaints Timely
2013 10 100%
2014 30 100%
2015 42 100%
2016 74 100%
2017 138 100%
2018 147 100%
2019 114 100%
2020 210 100%
2021 399 99.7%
2022 403 99.8%
2023 474 98.7%
2024 942 100%
2025 1.7K 99.9%
2026 548 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About NCB Management Services Inc.

NCB Management Services Inc. has accumulated 5,211 consumer complaints in the CFPB public database, with filings active across 53 U.S. states. Of those submissions, 1,363 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, NCB Management Services Inc. reports a 99.8% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NCB Management Services Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does NCB Management Services Inc. have?

NCB Management Services Inc. has received 5,211 consumer complaints filed with the Consumer Financial Protection Bureau.

Does NCB Management Services Inc. respond to complaints on time?

NCB Management Services Inc. has a 99.8% timely response rate to CFPB complaints.

What is the most common complaint about NCB Management Services Inc.?

The most common issue reported against NCB Management Services Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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