CFPB · Single-product concentration

NCB Management Services Inc.

6.5K CFPB complaints · 70.7% in "Debt collection" · top issue Attempts to collect debt not owed.

6.5K CFPB complaints

NCB Management Services Inc.: 70.7% of 6.5K CFPB complaints sit in "Debt collection". Timely 99.8% · relief 0.2%. Allegations, not findings.

  • Volume rank #93 of 342
  • Single-product concentration
  • +10450% filings 2013 to 2026

CFPB relief outcome brief

CCDB company ncb-management-services-inc

0.2% relief · 99.8% timely · 6.5K filings · Debt collection

Nearest relief peer: Aldous & Associates, PLLC (0.2% relief)

NCB Management Services Inc.…0.2%Sunrise Credit Services, Inc0.9%Servicer under contract with…0%Kikoff Inc.3.2%Sofi Technologies, Inc.8%
Closed-with-relief % among NCB Management Services Inc. and nearest filing-volume peers

NCB Management Services Inc. closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 6.5K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

NCB Management Services Inc. complaint mix by product

Total complaints: 6.5K

NCB Management Services Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 4,600 complaints (71.0%), resolution 0.3% Debt collection 71.0% Credit reporting: 1,191 complaints (18.4%), resolution 0.0% Credit reporting 18.4% Credit reporting,: 563 complaints (8.7%), resolution 0.0% Credit reporting, 8.7% Vehicle loan: 74 complaints (1.1%), resolution 0.0% Consumer Loan: 19 complaints (0.3%), resolution 5.3% Payday loan,: 17 complaints (0.3%), resolution 0.0% Payday loan,: 12 complaints (0.2%), resolution 0.0%
  • Debt collection 5K 71.0% 0% relief
  • Credit reporting 1K 18.4% 0% relief
  • Credit reporting, 563 8.7% 0% relief
  • Vehicle loan 74 1.1% 0% relief
  • Consumer Loan 19 0.3% 5% relief
  • Payday loan, 17 0.3% 0% relief
  • Payday loan, 12 0.2% 0% relief

Heavy-volume mix: how NCB Management Services Inc.'s 6.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 4.6K
Credit reporting or other personal consumer reports 1.2K
Credit reporting, credit repair services, or other personal consumer reports 563
Vehicle loan or lease 74
Consumer Loan 19
Payday loan, title loan, personal loan, or advance loan 17
Payday loan, title loan, or personal loan 12
Debt or credit management 12
Credit card 5
Credit reporting 5
Credit card or prepaid card 5
Mortgage 3
Payday loan 2
Checking or savings account 1

Nationwide filing states for NCB Management Services Inc.

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
TX
18.7% of this company's filings
TX1.2KFL1.1KGA575CA300SC282IL244OH180AL172

NCB Management Services Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
1.1K
+10450% vs 2013
05001,0001,5002,0002,500 20132015201720192021202320252026 1,055

Top States

State Complaints
TX 1.2K
FL 1.1K
GA 575
CA 300
SC 282
IL 244
OH 180
AL 172
NJ 171
LA 168
MI 156
TN 155
NY 149
MD 138
AZ 127
VA 119
NC 116
PA 114
MO 110
NV 103

Top Issues

Issue Complaints
Attempts to collect debt not owed 2.0K
Written notification about debt 907
Incorrect information on your report 891
False statements or representation 571
Took or threatened to take negative or legal action 569
Improper use of your report 432
Communication tactics 294
Problem with a company's investigation into an existing problem 283
Problem with a credit reporting company's investigation into an existing problem 158
Cont'd attempts collect debt not owed 62
Threatened to contact someone or share information improperly 59
Disclosure verification of debt 40
Electronic communications 36
Repossession 28
Struggling to pay your loan 24
Improper contact or sharing of info 22
Managing the loan or lease 15
Problems when you are unable to pay 9
Credit monitoring or identity theft protection services 7
Getting a loan or lease 6

Yearly Trend

Year Complaints Timely
2013 10 100%
2014 30 100%
2015 47 100%
2016 75 100%
2017 145 100%
2018 163 100%
2019 133 100%
2020 253 100%
2021 451 99.8%
2022 480 99.8%
2023 561 98.6%
2024 1.1K 100%
2025 2.0K 99.9%
2026 1.1K 100%

Source: CFPB Consumer Complaint Database

NCB Management Services Inc. filings cluster in one product

NCB Management Services Inc.'s 6,509 logged complaints reach a nationwide footprint - 53 states have at least one filing. Only 34.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.

NCB Management Services Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NCB Management Services Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for NCB Management Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for NCB Management Services Inc. (#93 of 342; 99.8% timely; 0.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration