Sunrise Credit Services, Inc
6.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sunrise Credit Services, Inc complaint mix by product
- Debt collection 5K 82.0% – 1% relief
- Credit reporting 895 13.7% – 0% relief
- Credit reporting, 230 3.5% – 0% relief
- Student loan 20 0.3% – 10% relief
- Debt or 16 0.2% – 0% relief
- Credit card 14 0.2% – 0% relief
- Checking or 3 0.0% – 0% relief
How Sunrise Credit Services, Inc's 6.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5.4K |
| Credit reporting or other personal consumer reports | 895 |
| Credit reporting, credit repair services, or other personal consumer reports | 230 |
| Student loan | 20 |
| Debt or credit management | 16 |
| Credit card | 14 |
| Checking or savings account | 3 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Consumer Loan | 2 |
| Credit card or prepaid card | 2 |
| Vehicle loan or lease | 1 |
| Mortgage | 1 |
| Bank account or service | 1 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 907 |
| FL | 671 |
| CA | 545 |
| GA | 436 |
| NY | 420 |
| PA | 352 |
| NC | 274 |
| IL | 268 |
| NJ | 227 |
| OH | 203 |
| MD | 182 |
| MI | 167 |
| SC | 155 |
| LA | 145 |
| VA | 138 |
| AL | 131 |
| TN | 101 |
| MO | 99 |
| MS | 97 |
| AZ | 97 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.6K |
| Written notification about debt | 889 |
| Took or threatened to take negative or legal action | 626 |
| Incorrect information on your report | 612 |
| False statements or representation | 556 |
| Communication tactics | 351 |
| Improper use of your report | 287 |
| Problem with a company's investigation into an existing problem | 174 |
| Cont'd attempts collect debt not owed | 112 |
| Electronic communications | 84 |
| Problem with a credit reporting company's investigation into an existing problem | 45 |
| Disclosure verification of debt | 37 |
| Threatened to contact someone or share information improperly | 35 |
| Improper contact or sharing of info | 14 |
| Dealing with my lender or servicer | 9 |
| Credit monitoring or identity theft protection services | 7 |
| Problem with customer service | 6 |
| Dealing with your lender or servicer | 6 |
| Getting a credit card | 6 |
| Taking/threatening an illegal action | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 15 | 100% |
| 2014 | 50 | 100% |
| 2015 | 61 | 100% |
| 2016 | 84 | 98.8% |
| 2017 | 115 | 100% |
| 2018 | 149 | 100% |
| 2019 | 146 | 99.3% |
| 2020 | 219 | 100% |
| 2021 | 300 | 99.7% |
| 2022 | 359 | 100% |
| 2023 | 489 | 100% |
| 2024 | 1.2K | 100% |
| 2025 | 1.9K | 100% |
| 2026 | 1.4K | 99.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Sunrise Credit Services, Inc
Sunrise Credit Services, Inc's 6,546 logged complaints reach a nationwide footprint - 55 states have at least one filing on record. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.
Sunrise Credit Services, Inc answers 99.9% of complaints inside the CFPB's tracked window and closes 98.5% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sunrise Credit Services, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Sunrise Credit Services, Inc have?
6,546, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Sunrise Credit Services, Inc respond to complaints on time?
99.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Sunrise Credit Services, Inc?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.