2026 data Public-data reference. official source

SUNRISE CREDIT SERVICES, INC

5.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

5.0K consumer complaints filed with the CFPB

This profile shows SUNRISE CREDIT SERVICES, INC's complaint history from CFPB public records. 4,954 consumers have filed complaints since 2013. The company has a 99.9% timely response rate and has provided relief in 1% of cases.

5.0K
Total Complaints
99.9%
Timely Response
0.4%
Disputed
1%
Relief Provided
55
States Active
2013
Since

Total complaints

5.0K

Filed since 2013

Timely response

99.9%

CFPB-tracked response window

Relief rate

1%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.0%
Industry median

Share closed with monetary or non-monetary relief.

SUNRISE CREDIT SERVICES, INC complaint mix by product

Total complaints: 5.0K

SUNRISE CREDIT SERVICES, INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 4,023 complaints (81.3%), resolution 1.2% Debt collection 81.3% Credit reporting: 693 complaints (14.0%), resolution 0.0% Credit reporting 14.0% Credit reporting,: 188 complaints (3.8%), resolution 0.0% Student loan: 15 complaints (0.3%), resolution 13.3% Credit card: 13 complaints (0.3%), resolution 0.0% Debt or: 11 complaints (0.2%), resolution 0.0% Payday loan,: 3 complaints (0.1%), resolution 0.0%
  • Debt collection 4K 81.3% 1% relief
  • Credit reporting 693 14.0% 0% relief
  • Credit reporting, 188 3.8% 0% relief
  • Student loan 15 0.3% 13% relief
  • Credit card 13 0.3% 0% relief
  • Debt or 11 0.2% 0% relief
  • Payday loan, 3 0.1% 0% relief

How SUNRISE CREDIT SERVICES, INC's 5.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 4.0K
Credit reporting or other personal consumer reports 693
Credit reporting, credit repair services, or other personal consumer reports 188
Student loan 15
Credit card 13
Debt or credit management 11
Payday loan, title loan, personal loan, or advance loan 3
Checking or savings account 2
Consumer Loan 2
Credit card or prepaid card 1
Credit reporting 1
Mortgage 1
Bank account or service 1

Top States

State Complaints
TX 666
FL 488
CA 404
GA 339
NY 338
PA 274
NC 209
IL 199
OH 170
NJ 160
MD 149
MI 132
SC 123
VA 111
LA 105
AL 96
MO 77
TN 75
MS 70
AZ 69

Top Issues

Issue Complaints
Attempts to collect debt not owed 1.9K
Written notification about debt 678
Incorrect information on your report 486
Took or threatened to take negative or legal action 464
False statements or representation 407
Communication tactics 280
Improper use of your report 221
Problem with a company's investigation into an existing problem 132
Cont'd attempts collect debt not owed 102
Electronic communications 67
Problem with a credit reporting company's investigation into an existing problem 38
Disclosure verification of debt 35
Threatened to contact someone or share information improperly 28
Improper contact or sharing of info 12
Taking/threatening an illegal action 6
Dealing with my lender or servicer 6
Getting a credit card 5
Credit monitoring or identity theft protection services 5
Problem with customer service 4
Dealing with your lender or servicer 4

Yearly Trend

Year Complaints Timely
2013 15 100%
2014 50 100%
2015 55 100%
2016 72 98.6%
2017 103 100%
2018 127 100%
2019 114 99.1%
2020 163 100%
2021 246 99.6%
2022 287 100%
2023 400 100%
2024 998 100%
2025 1.6K 100%
2026 715 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SUNRISE CREDIT SERVICES, INC

SUNRISE CREDIT SERVICES, INC has accumulated 4,954 consumer complaints in the CFPB public database, with filings active across 55 U.S. states. Of those submissions, 1,397 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SUNRISE CREDIT SERVICES, INC reports a 99.9% timely-response rate and has closed 98.8% of cases with a written explanation to the consumer. 1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SUNRISE CREDIT SERVICES, INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SUNRISE CREDIT SERVICES, INC have?

SUNRISE CREDIT SERVICES, INC has received 4,954 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SUNRISE CREDIT SERVICES, INC respond to complaints on time?

SUNRISE CREDIT SERVICES, INC has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about SUNRISE CREDIT SERVICES, INC?

The most common issue reported against SUNRISE CREDIT SERVICES, INC is "Attempts to collect debt not owed" in the "Debt collection" product category.

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