CFPB · Faster timely-response band
Sunrise Credit Services, Inc
6.5K CFPB complaints · 99.9% timely (fast band) · top issue Attempts to collect debt not owed.
Sunrise Credit Services, Inc answers 99.9% on time (upper third) across 6.5K filings. Relief 0.9% · top product Debt collection. Allegations, not findings.
- Volume rank #92 of 342
- Faster timely-response band
- +9560% filings 2013 to 2026
CFPB relief outcome brief
CCDB company sunrise-credit-services-inc
0.9% relief · 99.9% timely · 6.5K filings · Debt collection
Same-product relief peers
Nearest relief peer: Frontline Asset Strategies, LLC (0.9% relief)
Sunrise Credit Services, Inc closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 6.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sunrise Credit Services, Inc complaint mix by product
- Debt collection 5K 82.0% – 1% relief
- Credit reporting 895 13.7% – 0% relief
- Credit reporting, 230 3.5% – 0% relief
- Student loan 20 0.3% – 10% relief
- Debt or 16 0.2% – 0% relief
- Credit card 14 0.2% – 0% relief
- Checking or 3 0.0% – 0% relief
Heavy-volume mix: how Sunrise Credit Services, Inc's 6.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5.4K |
| Credit reporting or other personal consumer reports | 895 |
| Credit reporting, credit repair services, or other personal consumer reports | 230 |
| Student loan | 20 |
| Debt or credit management | 16 |
| Credit card | 14 |
| Checking or savings account | 3 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Consumer Loan | 2 |
| Credit card or prepaid card | 2 |
| Vehicle loan or lease | 1 |
| Mortgage | 1 |
| Bank account or service | 1 |
| Credit reporting | 1 |
Nationwide filing states for Sunrise Credit Services, Inc
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 13.9% of this company's filings
Sunrise Credit Services, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.4K
- +9560% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 907 |
| FL | 671 |
| CA | 545 |
| GA | 436 |
| NY | 420 |
| PA | 352 |
| NC | 274 |
| IL | 268 |
| NJ | 227 |
| OH | 203 |
| MD | 182 |
| MI | 167 |
| SC | 155 |
| LA | 145 |
| VA | 138 |
| AL | 131 |
| TN | 101 |
| MO | 99 |
| MS | 97 |
| AZ | 97 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.6K |
| Written notification about debt | 889 |
| Took or threatened to take negative or legal action | 626 |
| Incorrect information on your report | 612 |
| False statements or representation | 556 |
| Communication tactics | 351 |
| Improper use of your report | 287 |
| Problem with a company's investigation into an existing problem | 174 |
| Cont'd attempts collect debt not owed | 112 |
| Electronic communications | 84 |
| Problem with a credit reporting company's investigation into an existing problem | 45 |
| Disclosure verification of debt | 37 |
| Threatened to contact someone or share information improperly | 35 |
| Improper contact or sharing of info | 14 |
| Dealing with my lender or servicer | 9 |
| Credit monitoring or identity theft protection services | 7 |
| Problem with customer service | 6 |
| Dealing with your lender or servicer | 6 |
| Getting a credit card | 6 |
| Taking/threatening an illegal action | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 15 | 100% |
| 2014 | 50 | 100% |
| 2015 | 61 | 100% |
| 2016 | 84 | 98.8% |
| 2017 | 115 | 100% |
| 2018 | 149 | 100% |
| 2019 | 146 | 99.3% |
| 2020 | 219 | 100% |
| 2021 | 300 | 99.7% |
| 2022 | 359 | 100% |
| 2023 | 489 | 100% |
| 2024 | 1.2K | 100% |
| 2025 | 1.9K | 100% |
| 2026 | 1.4K | 99.9% |
Source: CFPB Consumer Complaint Database
Sunrise Credit Services, Inc in the faster-timely third
Sunrise Credit Services, Inc's 6,546 logged complaints reach a nationwide footprint - 55 states have at least one filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25. Timely response 99.9% sits in the upper third of the corpus.
Sunrise Credit Services, Inc answers 99.9% of complaints inside the CFPB's tracked window (timely band: fast) and closes 0.9% with relief; 98.5% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sunrise Credit Services, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sunrise Credit Services, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sunrise Credit Services, Inc (#92 of 342; 99.9% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band