2026 data Public-data reference Official source

TrueAccord Corp.

5.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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5.1K
Total Complaints
99.4%
Timely Response
0%
Disputed
0%
Relief Provided
55
States Active
2014
Since

Data updated June 2026

Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

TrueAccord Corp. complaint mix by product

Total complaints: 5.1K

TrueAccord Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 4,289 complaints (84.5%), resolution 0.0% Debt collection 84.5% Credit reporting: 677 complaints (13.3%), resolution 0.0% Credit reporting 13.3% Credit reporting,: 61 complaints (1.2%), resolution 0.0% Debt or: 17 complaints (0.3%), resolution 0.0% Credit card: 16 complaints (0.3%), resolution 0.0% Payday loan,: 8 complaints (0.2%), resolution 0.0% Payday loan,: 6 complaints (0.1%), resolution 0.0%
  • Debt collection 4K 84.5% – 0% relief
  • Credit reporting 677 13.3% – 0% relief
  • Credit reporting, 61 1.2% – 0% relief
  • Debt or 17 0.3% – 0% relief
  • Credit card 16 0.3% – 0% relief
  • Payday loan, 8 0.2% – 0% relief
  • Payday loan, 6 0.1% – 0% relief

How TrueAccord Corp.'s 5.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 4.3K
Credit reporting or other personal consumer reports 677
Credit reporting, credit repair services, or other personal consumer reports 61
Debt or credit management 17
Credit card 16
Payday loan, title loan, personal loan, or advance loan 8
Payday loan, title loan, or personal loan 6
Credit card or prepaid card 4
Payday loan 3
Money transfer, virtual currency, or money service 2
Student loan 2
Vehicle loan or lease 1
Checking or savings account 1

Top States

State Complaints
TX 774
FL 552
GA 477
CA 425
IL 268
MI 161
PA 155
AL 154
NY 151
NC 144
SC 139
OH 131
NJ 126
MS 108
TN 101
LA 98
MD 97
VA 95
AZ 94
MO 91

Top Issues

Issue Complaints
Attempts to collect debt not owed 2.0K
Written notification about debt 627
Took or threatened to take negative or legal action 522
False statements or representation 468
Electronic communications 387
Incorrect information on your report 384
Improper use of your report 208
Communication tactics 197
Problem with a company's investigation into an existing problem 133
Threatened to contact someone or share information improperly 77
Cont'd attempts collect debt not owed 23
Problem with a credit reporting company's investigation into an existing problem 15
Disclosure verification of debt 9
Didn't provide services promised 8
Getting a credit card 5
Problem with customer service 5
Other features, terms, or problems 5
Credit monitoring or identity theft protection services 3
Improper contact or sharing of info 3
Fees or interest 2

Yearly Trend

Year Complaints Timely
2014 6 100%
2015 11 100%
2016 20 100%
2017 36 100%
2018 26 96.2%
2019 48 87.5%
2020 81 96.3%
2021 147 98.6%
2022 188 98.4%
2023 312 99.4%
2024 634 100%
2025 2.0K 99.3%
2026 1.6K 99.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About TrueAccord Corp.

TrueAccord Corp.'s 5,087 logged complaints reach a nationwide footprint - 55 states have at least one filing on record. Only 32.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2026-06-25.

TrueAccord Corp. answers 99.4% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TrueAccord Corp..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does TrueAccord Corp. have?

5,087, per the CFPB's public complaint count for this company (see the full breakdown above).

Does TrueAccord Corp. respond to complaints on time?

99.4% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about TrueAccord Corp.?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.