CFPB · Lower closed-with-relief share
TrueAccord Corp.
5.1K CFPB complaints · 0% relief (low band) · top issue Attempts to collect debt not owed.
TrueAccord Corp. closes 0% with relief (lower third) on 5.1K filings. Timely 99.4% · top product Debt collection. Allegations, not findings.
- Volume rank #111 of 342
- Lower closed-with-relief share
- +26233.3% filings 2014 to 2026
CFPB relief outcome brief
CCDB company trueaccord-corp
0% relief · 99.4% timely · 5.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
TrueAccord Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 5.1K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
TrueAccord Corp. complaint mix by product
- Debt collection 4K 84.5% – 0% relief
- Credit reporting 677 13.3% – 0% relief
- Credit reporting, 61 1.2% – 0% relief
- Debt or 17 0.3% – 0% relief
- Credit card 16 0.3% – 0% relief
- Payday loan, 8 0.2% – 0% relief
- Payday loan, 6 0.1% – 0% relief
Heavy-volume mix: how TrueAccord Corp.'s 5.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4.3K |
| Credit reporting or other personal consumer reports | 677 |
| Credit reporting, credit repair services, or other personal consumer reports | 61 |
| Debt or credit management | 17 |
| Credit card | 16 |
| Payday loan, title loan, personal loan, or advance loan | 8 |
| Payday loan, title loan, or personal loan | 6 |
| Credit card or prepaid card | 4 |
| Payday loan | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Student loan | 2 |
| Vehicle loan or lease | 1 |
| Checking or savings account | 1 |
Nationwide filing states for TrueAccord Corp.
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 15.2% of this company's filings
TrueAccord Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.6K
- +26233.3% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 774 |
| FL | 552 |
| GA | 477 |
| CA | 425 |
| IL | 268 |
| MI | 161 |
| PA | 155 |
| AL | 154 |
| NY | 151 |
| NC | 144 |
| SC | 139 |
| OH | 131 |
| NJ | 126 |
| MS | 108 |
| TN | 101 |
| LA | 98 |
| MD | 97 |
| VA | 95 |
| AZ | 94 |
| MO | 91 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.0K |
| Written notification about debt | 627 |
| Took or threatened to take negative or legal action | 522 |
| False statements or representation | 468 |
| Electronic communications | 387 |
| Incorrect information on your report | 384 |
| Improper use of your report | 208 |
| Communication tactics | 197 |
| Problem with a company's investigation into an existing problem | 133 |
| Threatened to contact someone or share information improperly | 77 |
| Cont'd attempts collect debt not owed | 23 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Disclosure verification of debt | 9 |
| Didn't provide services promised | 8 |
| Getting a credit card | 5 |
| Problem with customer service | 5 |
| Other features, terms, or problems | 5 |
| Credit monitoring or identity theft protection services | 3 |
| Improper contact or sharing of info | 3 |
| Fees or interest | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 6 | 100% |
| 2015 | 11 | 100% |
| 2016 | 20 | 100% |
| 2017 | 36 | 100% |
| 2018 | 26 | 96.2% |
| 2019 | 48 | 87.5% |
| 2020 | 81 | 96.3% |
| 2021 | 147 | 98.6% |
| 2022 | 188 | 98.4% |
| 2023 | 312 | 99.4% |
| 2024 | 634 | 100% |
| 2025 | 2.0K | 99.3% |
| 2026 | 1.6K | 99.9% |
Source: CFPB Consumer Complaint Database
TrueAccord Corp. in the lower-relief third
TrueAccord Corp.'s 5,087 logged complaints reach a nationwide footprint - 55 states have at least one filing. Only 32.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-25. Closed-with-relief 0% sits in the lower third of the corpus.
TrueAccord Corp. closes 0% with monetary or non-monetary relief and answers 99.4% inside the CFPB window; 98.6% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TrueAccord Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for TrueAccord Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for TrueAccord Corp. (#111 of 342; 99.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share