CFPB · Lower closed-with-relief share
TrueAccord Corp.
5.1K CFPB complaints · 0% relief (low band) · top issue Attempts to collect debt not owed.
TrueAccord Corp. closes 0% with relief (lower third) on 5.1K filings. Timely 99.4% · top product Debt collection. Allegations, not findings.
- Lower closed-with-relief share
- +26233.3% filings 2014 to 2026
CFPB relief outcome brief
CCDB company trueaccord-corp
0% relief · 99.4% timely · 5.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
TrueAccord Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
TrueAccord Corp. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.6% of complaints closed with an explanation to the consumer
How 5.1K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
TrueAccord Corp. complaint mix by product
- Debt collection 4K 84.5% – 0% relief
- Credit reporting 677 13.3% – 0% relief
- Credit reporting, 61 1.2% – 0% relief
- Debt or 17 0.3% – 0% relief
- Credit card 16 0.3% – 0% relief
- Payday loan, 8 0.2% – 0% relief
- Payday loan, 6 0.1% – 0% relief
Heavy-volume mix: how TrueAccord Corp.'s 5.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4.3K |
| Credit reporting or other personal consumer reports | 677 |
| Credit reporting, credit repair services, or other personal consumer reports | 61 |
| Debt or credit management | 17 |
| Credit card | 16 |
| Payday loan, title loan, personal loan, or advance loan | 8 |
| Payday loan, title loan, or personal loan | 6 |
| Credit card or prepaid card | 4 |
| Payday loan | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Student loan | 2 |
| Vehicle loan or lease | 1 |
| Checking or savings account | 1 |
Nationwide filing states for TrueAccord Corp.
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 15.2% of this company's filings
TrueAccord Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.6K
- +26233.3% vs 2014
Volume vs. relief
Where TrueAccord Corp. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, TrueAccord Corp. files more complaint volume than 68% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 5,087 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| TX | 774 |
| FL | 552 |
| GA | 477 |
| CA | 425 |
| IL | 268 |
| MI | 161 |
| PA | 155 |
| AL | 154 |
| NY | 151 |
| NC | 144 |
| SC | 139 |
| OH | 131 |
| NJ | 126 |
| MS | 108 |
| TN | 101 |
| LA | 98 |
| MD | 97 |
| VA | 95 |
| AZ | 94 |
| MO | 91 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 2.0K |
| Written notification about debt | 627 |
| Took or threatened to take negative or legal action | 522 |
| False statements or representation | 468 |
| Electronic communications | 387 |
| Incorrect information on your report | 384 |
| Improper use of your report | 208 |
| Communication tactics | 197 |
| Problem with a company's investigation into an existing problem | 133 |
| Threatened to contact someone or share information improperly | 77 |
| Cont'd attempts collect debt not owed | 23 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Disclosure verification of debt | 9 |
| Didn't provide services promised | 8 |
| Getting a credit card | 5 |
| Problem with customer service | 5 |
| Other features, terms, or problems | 5 |
| Credit monitoring or identity theft protection services | 3 |
| Improper contact or sharing of info | 3 |
| Fees or interest | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 6 | 100% |
| 2015 | 11 | 100% |
| 2016 | 20 | 100% |
| 2017 | 36 | 100% |
| 2018 | 26 | 96.2% |
| 2019 | 48 | 87.5% |
| 2020 | 81 | 96.3% |
| 2021 | 147 | 98.6% |
| 2022 | 188 | 98.4% |
| 2023 | 312 | 99.4% |
| 2024 | 634 | 100% |
| 2025 | 2.0K | 99.3% |
| 2026 | 1.6K | 99.9% |
Source: CFPB Consumer Complaint Database
TrueAccord Corp. in the lower-relief third
TrueAccord Corp.'s 5,087 logged complaints reach a nationwide footprint - 55 states have at least one filing. Only 32.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-25. Closed-with-relief 0% sits in the lower third of the corpus.
TrueAccord Corp. closes 0% with monetary or non-monetary relief and answers 99.4% inside the CFPB window; 98.6% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TrueAccord Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for TrueAccord Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for TrueAccord Corp. (#111 of 342; 99.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share