CFPB · Broad respondent spread

Taking/threatening an illegal action

8.8K CFPB complaints · 1.3K companies (broad spread) · top product Debt collection.

8.8K CFPB complaints

"Taking/threatening an illegal action" names 1.3K companies (broad spread) on 8.8K filings · Encore Capital Group 6%. Allegations, not findings.

  • Volume rank #65 of 178
  • Encore Capital Group 6% of filings
  • Data updated June 2026
  • Broad respondent spread
8.8K
Total Complaints
1.3K
Companies
Debt collection
Top Product

Companies filing under "Taking/threatening an illegal action"

# Company Complaints
1 Encore Capital Group Inc. 524
2 Portfolio Recovery Associates, LLC 220
3 Capital One Financial Corporation 204
4 JPMorgan Chase & Co. 185
5 Citibank, N.a. 170
6 Bank of America, National Association 160
7 HSBC North America Holdings Inc. 155
8 Cng Financial Corporation 147
9 Wells Fargo & Company 133
10 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 131
11 Synchrony Financial 129
12 Enova International, Inc. 126
13 Resurgent Capital Services L.P. 125
14 Financial Credit Service, Inc. 121
15 Pressler & Pressler, LLP 109
16 Cavalry Investments, LLC 93
17 Platinum Holdings Group, LLC 87
18 Advance America, Cash Advance Centers, Inc. 67
19 U.S. Bancorp 65
20 Discover Bank 59
21 Navient Solutions, LLC. 57
22 Frederick J. Hanna & Associates, P.C. (closed) 57
23 Cashcall, Inc. 55
24 Transworld Systems Inc 47
25 Squaretwo Financial Corporation 47
26 National Credit Adjusters, LLC 45
27 Dynamic Recovery Solutions, LLC 45
28 Solidus Group LLC. 44
29 Ditech Financial LLC 43
30 Oracle Financial Group LLC. 42
31 Expert Global Solutions, Inc. 42
32 Ocwen Financial Corporation 40
33 Community Choice Financial, Inc. 36
34 Check Into Cash Inc. 36
35 Convergent Resources, Inc. 35
36 Sterling Jewelers, Inc. 34
37 CL Holdings LLC 34
38 Select Portfolio Servicing, Inc. 33
39 Zwicker & Associates 33
40 Credit Card Receivables Fund Incorporated 32
41 Delbert Services 31
42 Arm Wny LLC 30
43 Integrated Recovery Services 30
44 Zenco Collection, LLC 29
45 Weltman, Weinberg & Reis Co., L.P.A. 29
46 Delray Capital, LLC 28
47 Ecmc Group, Inc. 27
48 Green Square Company LLC. 27
49 Iqor Us Inc 27
50 Ezcorp, Inc. 27

Source: CFPB Consumer Complaint Database

"Taking/threatening an illegal action" across a broad respondent set

"Taking/threatening an illegal action" appears across 1,299 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 6% of these filings.

With 1,299 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Debt collection". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Taking/threatening an illegal action" (#65 of 178; 1.3K companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread