CFPB · Single-product concentration
Zenco Collection, LLC
72 CFPB complaints · 91.7% in "Debt collection" · top issue Taking/threatening an illegal action.
Zenco Collection, LLC: 91.7% of 72 CFPB complaints sit in "Debt collection". Timely 87.5% · relief 1.4%. Allegations, not findings.
- Single-product concentration
- -93.3% filings 2015 to 2021
CFPB relief outcome brief
CCDB company zenco-collection-llc
1.4% relief · 87.5% timely · 72 filings · Debt collection
Same-product relief peers
Nearest relief peer: Linebarger Goggan Blair & Sampson LLP (1.4% relief)
Zenco Collection, LLC closes 1.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Zenco Collection, LLC's 72 filings include narrative text
68.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Zenco Collection, LLC complaint mix by product
- Debt collection 66 91.7% – 2% relief
- Credit card 3 4.2% – 0% relief
- Consumer Loan 2 2.8% – 0% relief
- Bank account 1 1.4% – 0% relief
How Zenco Collection, LLC's 72 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 66 |
| Credit card | 3 |
| Consumer Loan | 2 |
| Bank account or service | 1 |
Where Zenco Collection, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 20.8% of this company's filings
Zenco Collection, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -93.3% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 15 |
| FL | 9 |
| CA | 6 |
| NY | 5 |
| GA | 4 |
| NC | 4 |
| PA | 4 |
| SC | 3 |
| NJ | 2 |
| LA | 2 |
| TN | 2 |
| VA | 2 |
| OH | 1 |
| MA | 1 |
| MD | 1 |
| CT | 1 |
| MO | 1 |
| IL | 1 |
| WA | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 29 |
| Cont'd attempts collect debt not owed | 13 |
| Communication tactics | 12 |
| Took or threatened to take negative or legal action | 5 |
| False statements or representation | 4 |
| Delinquent account | 2 |
| Attempts to collect debt not owed | 1 |
| Billing disputes | 1 |
| Taking out the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Deposits and withdrawals | 1 |
| Written notification about debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 15 | 100% |
| 2016 | 36 | 83.3% |
| 2017 | 18 | 100% |
| 2018 | 1 | 0% |
| 2019 | 1 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Zenco Collection, LLC filings cluster in one product
Zenco Collection, LLC's 72 logged complaints stay concentrated: only 25 states show a filing. 68.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2021-07-02.
Zenco Collection, LLC answers 87.5% of complaints inside the CFPB's tracked window and closes 62.5% with a written explanation. 1.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Zenco Collection, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Zenco Collection, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 72.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Zenco Collection, LLC (87.5% timely; 1.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration