Ecmc Group, Inc.
1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ecmc Group, Inc. complaint mix by product
- Debt collection 647 51.0% – 3% relief
- Student loan 442 34.9% – 5% relief
- Credit reporting, 115 9.1% – 2% relief
- Credit reporting 55 4.3% – 2% relief
- Credit reporting 4 0.3% – 25% relief
- Bank account 3 0.2% – 0% relief
- Consumer Loan 2 0.2% – 0% relief
How Ecmc Group, Inc.'s 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 647 |
| Student loan | 442 |
| Credit reporting, credit repair services, or other personal consumer reports | 115 |
| Credit reporting or other personal consumer reports | 55 |
| Credit reporting | 4 |
| Bank account or service | 3 |
| Consumer Loan | 2 |
| Credit card or prepaid card | 2 |
| Other financial service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 215 |
| TX | 98 |
| FL | 82 |
| NY | 79 |
| GA | 74 |
| TN | 56 |
| IL | 47 |
| VA | 47 |
| IN | 41 |
| NC | 40 |
| PA | 39 |
| OH | 36 |
| SC | 33 |
| AZ | 30 |
| MI | 25 |
| WA | 24 |
| MD | 23 |
| NJ | 23 |
| NV | 22 |
| MO | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 184 |
| Attempts to collect debt not owed | 143 |
| Dealing with my lender or servicer | 140 |
| Cont'd attempts collect debt not owed | 133 |
| Incorrect information on your report | 124 |
| Communication tactics | 75 |
| False statements or representation | 69 |
| Disclosure verification of debt | 69 |
| Written notification about debt | 50 |
| Took or threatened to take negative or legal action | 43 |
| Struggling to repay your loan | 41 |
| Problem with a credit reporting company's investigation into an existing problem | 36 |
| Can't repay my loan | 30 |
| Improper contact or sharing of info | 30 |
| Taking/threatening an illegal action | 27 |
| Improper use of your report | 15 |
| Problem with a company's investigation into an existing problem | 14 |
| Getting a loan | 10 |
| Repaying your loan | 8 |
| Threatened to contact someone or share information improperly | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 62 | 100% |
| 2014 | 144 | 98.6% |
| 2015 | 85 | 100% |
| 2016 | 188 | 100% |
| 2017 | 179 | 100% |
| 2018 | 138 | 100% |
| 2019 | 79 | 100% |
| 2020 | 58 | 100% |
| 2021 | 79 | 100% |
| 2022 | 43 | 100% |
| 2023 | 20 | 100% |
| 2024 | 44 | 100% |
| 2025 | 96 | 100% |
| 2026 | 57 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ecmc Group, Inc.
Ecmc Group, Inc.'s 1,272 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. Only 38.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-19.
Ecmc Group, Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 96.3% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ecmc Group, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ecmc Group, Inc. have?
1,272, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ecmc Group, Inc. respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ecmc Group, Inc.?
"Dealing with your lender or servicer", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.