CFPB · Lighter filing volume
Ecmc Group, Inc.
1.3K CFPB complaints (light-volume third) · 52 states · top issue Dealing with your lender or servicer.
Ecmc Group, Inc. is in the light-volume third with 1.3K CFPB complaints (ranks #294 of 342). Timely 99.8% · relief 3.3% · top product Debt collection. Allegations, not findings.
- Volume rank #294 of 342
- Lighter filing volume
- -8.1% filings 2013 to 2026
CFPB relief outcome brief
CCDB company ecmc-group-inc
3.3% relief · 99.8% timely · 1.3K filings · Debt collection
Same-product relief peers
Nearest relief peer: Helvey & Associates, Inc., Warsaw, IN Branch (3.3% relief)
Ecmc Group, Inc. closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ecmc Group, Inc. complaint mix by product
- Debt collection 647 51.0% – 3% relief
- Student loan 442 34.9% – 5% relief
- Credit reporting, 115 9.1% – 2% relief
- Credit reporting 55 4.3% – 2% relief
- Credit reporting 4 0.3% – 25% relief
- Bank account 3 0.2% – 0% relief
- Consumer Loan 2 0.2% – 0% relief
Lighter-volume mix: how Ecmc Group, Inc.'s 1.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 647 |
| Student loan | 442 |
| Credit reporting, credit repair services, or other personal consumer reports | 115 |
| Credit reporting or other personal consumer reports | 55 |
| Credit reporting | 4 |
| Bank account or service | 3 |
| Consumer Loan | 2 |
| Credit card or prepaid card | 2 |
| Other financial service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Ecmc Group, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 16.9% of this company's filings
Ecmc Group, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 57
- -8.1% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 215 |
| TX | 98 |
| FL | 82 |
| NY | 79 |
| GA | 74 |
| TN | 56 |
| IL | 47 |
| VA | 47 |
| IN | 41 |
| NC | 40 |
| PA | 39 |
| OH | 36 |
| SC | 33 |
| AZ | 30 |
| MI | 25 |
| WA | 24 |
| MD | 23 |
| NJ | 23 |
| NV | 22 |
| MO | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 184 |
| Attempts to collect debt not owed | 143 |
| Dealing with my lender or servicer | 140 |
| Cont'd attempts collect debt not owed | 133 |
| Incorrect information on your report | 124 |
| Communication tactics | 75 |
| False statements or representation | 69 |
| Disclosure verification of debt | 69 |
| Written notification about debt | 50 |
| Took or threatened to take negative or legal action | 43 |
| Struggling to repay your loan | 41 |
| Problem with a credit reporting company's investigation into an existing problem | 36 |
| Can't repay my loan | 30 |
| Improper contact or sharing of info | 30 |
| Taking/threatening an illegal action | 27 |
| Improper use of your report | 15 |
| Problem with a company's investigation into an existing problem | 14 |
| Getting a loan | 10 |
| Repaying your loan | 8 |
| Threatened to contact someone or share information improperly | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 62 | 100% |
| 2014 | 144 | 98.6% |
| 2015 | 85 | 100% |
| 2016 | 188 | 100% |
| 2017 | 179 | 100% |
| 2018 | 138 | 100% |
| 2019 | 79 | 100% |
| 2020 | 58 | 100% |
| 2021 | 79 | 100% |
| 2022 | 43 | 100% |
| 2023 | 20 | 100% |
| 2024 | 44 | 100% |
| 2025 | 96 | 100% |
| 2026 | 57 | 100% |
Source: CFPB Consumer Complaint Database
Ecmc Group, Inc. in the light-volume third
Ecmc Group, Inc.'s 1,272 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 38.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-19. Volume lands in the lightest third of the indexed company corpus (#294 of 342).
Ecmc Group, Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 96.3% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ecmc Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ecmc Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ecmc Group, Inc. (#294 of 342; 99.8% timely; 3.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume