CFPB · Single-product concentration

Squaretwo Financial Corporation

493 CFPB complaints · 90.3% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

493 CFPB complaints

Squaretwo Financial Corporation: 90.3% of 493 CFPB complaints sit in "Debt collection". Timely 97.8% · relief 25.2%. Allegations, not findings.

  • Single-product concentration
  • -97.8% filings 2013 to 2025

CFPB relief outcome brief

CCDB company squaretwo-financial-corporation

25.2% relief · 97.8% timely · 493 filings · Debt collection

Nearest relief peer: Performant Financial Corporation (25.1% relief)

Squaretwo Financial Corporat…25.2%Herbert P. Sears Co., Inc.3%PlusFour, Inc0.2%The Best Service Co.,Inc0.2%Duncan Solutions, lnc.0%
Closed-with-relief % among Squaretwo Financial Corporation and nearest filing-volume peers

Squaretwo Financial Corporation closes 25.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 493 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 97.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Squaretwo Financial Corporation complaint mix by product

Total complaints: 493

Squaretwo Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 493 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 445 complaints (90.4%), resolution 26.3% Debt collection 90.4% Credit card: 15 complaints (3.0%), resolution 6.7% Credit reporting: 9 complaints (1.8%), resolution 33.3% Consumer Loan: 7 complaints (1.4%), resolution 14.3% Credit reporting,: 6 complaints (1.2%), resolution 0.0% Bank account: 5 complaints (1.0%), resolution 20.0% Student loan: 5 complaints (1.0%), resolution 20.0%
  • Debt collection 445 90.4% 26% relief
  • Credit card 15 3.0% 7% relief
  • Credit reporting 9 1.8% 33% relief
  • Consumer Loan 7 1.4% 14% relief
  • Credit reporting, 6 1.2% 0% relief
  • Bank account 5 1.0% 20% relief
  • Student loan 5 1.0% 20% relief

How Squaretwo Financial Corporation's 493 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 445
Credit card 15
Credit reporting 9
Consumer Loan 7
Credit reporting, credit repair services, or other personal consumer reports 6
Bank account or service 5
Student loan 5
Payday loan 1

Nationwide filing states for Squaretwo Financial Corporation

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
13.6% of this company's filings
CA67FL47NY45TX40GA26IL21NJ21PA18

Squaretwo Financial Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-97.8% vs 2013
050100150 20132014201520162017201820192025 1

Top States

State Complaints
CA 67
FL 47
NY 45
TX 40
GA 26
IL 21
NJ 21
PA 18
WA 16
NC 16
VA 12
MI 12
AZ 11
MD 9
IN 9
OH 8
OR 7
TN 7
NE 7
CO 7

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 172
Disclosure verification of debt 118
Taking/threatening an illegal action 47
False statements or representation 36
Communication tactics 30
Improper contact or sharing of info 27
Incorrect information on credit report 8
Attempts to collect debt not owed 7
Incorrect information on your report 5
Written notification about debt 5
Delinquent account 5
Account opening, closing, or management 4
Managing the loan or lease 4
Other 3
Identity theft / Fraud / Embezzlement 2
Can't repay my loan 2
Dealing with my lender or servicer 2
Taking out the loan or lease 2
Took or threatened to take negative or legal action 2
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2013 46 100%
2014 111 99.1%
2015 134 100%
2016 138 100%
2017 55 98.2%
2018 7 0%
2019 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database

Squaretwo Financial Corporation filings cluster in one product

Squaretwo Financial Corporation's 493 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 26.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-02-28.

Squaretwo Financial Corporation answers 97.8% of complaints inside the CFPB's tracked window and closes 72.2% with a written explanation. 25.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Squaretwo Financial Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Squaretwo Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Squaretwo Financial Corporation (97.8% timely; 25.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration