Total complaints
457
Filed since 2013
457 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
457 consumer complaints filed with the CFPB
This profile shows SQUARETWO FINANCIAL CORPORATION's complaint history from CFPB public records. 457 consumers have filed complaints since 2013. The company has a 98% timely response rate and has provided relief in 23.9% of cases.
Total complaints
457
Filed since 2013
Timely response
98%
CFPB-tracked response window
Relief rate
23.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How SQUARETWO FINANCIAL CORPORATION's 457 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 411 |
| Credit card | 15 |
| Credit reporting | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Consumer Loan | 6 |
| Student loan | 5 |
| Bank account or service | 5 |
| Payday loan | 1 |
| State | Complaints |
|---|---|
| CA | 60 |
| FL | 46 |
| NY | 44 |
| TX | 37 |
| GA | 25 |
| NJ | 20 |
| PA | 18 |
| IL | 18 |
| NC | 16 |
| WA | 12 |
| MI | 11 |
| AZ | 11 |
| VA | 10 |
| MD | 9 |
| IN | 9 |
| OH | 8 |
| CO | 7 |
| NE | 6 |
| OR | 6 |
| MN | 6 |
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 155 |
| Disclosure verification of debt | 113 |
| Taking/threatening an illegal action | 45 |
| False statements or representation | 34 |
| Communication tactics | 28 |
| Improper contact or sharing of info | 24 |
| Incorrect information on credit report | 8 |
| Attempts to collect debt not owed | 5 |
| Incorrect information on your report | 5 |
| Delinquent account | 5 |
| Written notification about debt | 5 |
| Account opening, closing, or management | 4 |
| Managing the loan or lease | 3 |
| Other | 3 |
| Can't repay my loan | 2 |
| Identity theft / Fraud / Embezzlement | 2 |
| Taking out the loan or lease | 2 |
| Dealing with my lender or servicer | 2 |
| Credit card protection / Debt protection | 1 |
| Struggling to repay your loan | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 46 | 100% |
| 2014 | 111 | 99.1% |
| 2015 | 119 | 100% |
| 2016 | 125 | 100% |
| 2017 | 49 | 98% |
| 2018 | 6 | 0% |
| 2019 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
SQUARETWO FINANCIAL CORPORATION has accumulated 457 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 96 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2019-01-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SQUARETWO FINANCIAL CORPORATION reports a 98% timely-response rate and has closed 73.7% of cases with a written explanation to the consumer. 23.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SQUARETWO FINANCIAL CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
SQUARETWO FINANCIAL CORPORATION has received 457 consumer complaints filed with the Consumer Financial Protection Bureau.
SQUARETWO FINANCIAL CORPORATION has a 98% timely response rate to CFPB complaints.
The most common issue reported against SQUARETWO FINANCIAL CORPORATION is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.