2026 data Public-data reference. official source

SQUARETWO FINANCIAL CORPORATION

457 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

457 consumer complaints filed with the CFPB

This profile shows SQUARETWO FINANCIAL CORPORATION's complaint history from CFPB public records. 457 consumers have filed complaints since 2013. The company has a 98% timely response rate and has provided relief in 23.9% of cases.

457
Total Complaints
98%
Timely Response
20.6%
Disputed
23.9%
Relief Provided
45
States Active
2013
Since

Total complaints

457

Filed since 2013

Timely response

98%

CFPB-tracked response window

Relief rate

23.9%

Closed with monetary or non-monetary relief

Timely response rate 98.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 23.9%
Industry median

Share closed with monetary or non-monetary relief.

SQUARETWO FINANCIAL CORPORATION complaint mix by product

Total complaints: 457

SQUARETWO FINANCIAL CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 457 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 411 complaints (90.1%), resolution 25.1% Debt collection 90.1% Credit card: 15 complaints (3.3%), resolution 6.7% Credit reporting: 8 complaints (1.8%), resolution 37.5% Credit reporting,: 6 complaints (1.3%), resolution 0.0% Consumer Loan: 6 complaints (1.3%), resolution 0.0% Student loan: 5 complaints (1.1%), resolution 20.0% Bank account: 5 complaints (1.1%), resolution 20.0%
  • Debt collection 411 90.1% 25% relief
  • Credit card 15 3.3% 7% relief
  • Credit reporting 8 1.8% 38% relief
  • Credit reporting, 6 1.3% 0% relief
  • Consumer Loan 6 1.3% 0% relief
  • Student loan 5 1.1% 20% relief
  • Bank account 5 1.1% 20% relief

How SQUARETWO FINANCIAL CORPORATION's 457 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 411
Credit card 15
Credit reporting 8
Credit reporting, credit repair services, or other personal consumer reports 6
Consumer Loan 6
Student loan 5
Bank account or service 5
Payday loan 1

Top States

State Complaints
CA 60
FL 46
NY 44
TX 37
GA 25
NJ 20
PA 18
IL 18
NC 16
WA 12
MI 11
AZ 11
VA 10
MD 9
IN 9
OH 8
CO 7
NE 6
OR 6
MN 6

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 155
Disclosure verification of debt 113
Taking/threatening an illegal action 45
False statements or representation 34
Communication tactics 28
Improper contact or sharing of info 24
Incorrect information on credit report 8
Attempts to collect debt not owed 5
Incorrect information on your report 5
Delinquent account 5
Written notification about debt 5
Account opening, closing, or management 4
Managing the loan or lease 3
Other 3
Can't repay my loan 2
Identity theft / Fraud / Embezzlement 2
Taking out the loan or lease 2
Dealing with my lender or servicer 2
Credit card protection / Debt protection 1
Struggling to repay your loan 1

Yearly Trend

Year Complaints Timely
2013 46 100%
2014 111 99.1%
2015 119 100%
2016 125 100%
2017 49 98%
2018 6 0%
2019 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SQUARETWO FINANCIAL CORPORATION

SQUARETWO FINANCIAL CORPORATION has accumulated 457 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 96 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2019-01-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SQUARETWO FINANCIAL CORPORATION reports a 98% timely-response rate and has closed 73.7% of cases with a written explanation to the consumer. 23.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SQUARETWO FINANCIAL CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SQUARETWO FINANCIAL CORPORATION have?

SQUARETWO FINANCIAL CORPORATION has received 457 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SQUARETWO FINANCIAL CORPORATION respond to complaints on time?

SQUARETWO FINANCIAL CORPORATION has a 98% timely response rate to CFPB complaints.

What is the most common complaint about SQUARETWO FINANCIAL CORPORATION?

The most common issue reported against SQUARETWO FINANCIAL CORPORATION is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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