Platinum Holdings Group, LLC
451 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Platinum Holdings Group, LLC complaint mix by product
- Debt collection 437 96.9% – 0% relief
- Consumer Loan 6 1.3% – 0% relief
- Payday loan 3 0.7% – 0% relief
- Credit card 2 0.4% – 0% relief
- Bank account 1 0.2% – 0% relief
- Payday loan, 1 0.2% – 0% relief
- Credit reporting, 1 0.2% – 0% relief
How Platinum Holdings Group, LLC's 451 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 437 |
| Consumer Loan | 6 |
| Payday loan | 3 |
| Credit card | 2 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 78 |
| FL | 62 |
| TX | 48 |
| VA | 22 |
| PA | 20 |
| IL | 19 |
| OH | 18 |
| GA | 16 |
| MI | 15 |
| MD | 12 |
| NV | 10 |
| WA | 9 |
| TN | 8 |
| LA | 8 |
| MA | 7 |
| SC | 6 |
| CO | 6 |
| AZ | 6 |
| WI | 6 |
| IA | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 133 |
| Improper contact or sharing of info | 91 |
| Taking/threatening an illegal action | 87 |
| Cont'd attempts collect debt not owed | 57 |
| False statements or representation | 29 |
| Disclosure verification of debt | 26 |
| Written notification about debt | 5 |
| Problems when you are unable to pay | 5 |
| Took or threatened to take negative or legal action | 3 |
| Attempts to collect debt not owed | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Can't contact lender | 2 |
| Using a debit or ATM card | 1 |
| Managing the loan or lease | 1 |
| Other | 1 |
| Delinquent account | 1 |
| Charged fees or interest I didn't expect | 1 |
| Struggling to pay your loan | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 33 | 45.5% |
| 2014 | 180 | 55.6% |
| 2015 | 129 | 87.6% |
| 2016 | 69 | 95.7% |
| 2017 | 23 | 87% |
| 2018 | 8 | 50% |
| 2019 | 3 | 100% |
| 2020 | 5 | 80% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Platinum Holdings Group, LLC
Platinum Holdings Group, LLC's 451 logged complaints reach a nationwide footprint - 45 states have at least one filing on record. Only 26.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2022-12-12.
Platinum Holdings Group, LLC answers 72.1% of complaints inside the CFPB's tracked window and closes 84% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Platinum Holdings Group, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Platinum Holdings Group, LLC have?
451, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Platinum Holdings Group, LLC respond to complaints on time?
72.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Platinum Holdings Group, LLC?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.