CFPB · Single-product concentration
Platinum Holdings Group, LLC
451 CFPB complaints · 96.9% in "Debt collection" · top issue Communication tactics.
Platinum Holdings Group, LLC: 96.9% of 451 CFPB complaints sit in "Debt collection". Timely 72.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- -97% filings 2013 to 2022
CFPB relief outcome brief
CCDB company platinum-holdings-group-llc
0% relief · 72.1% timely · 451 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Platinum Holdings Group, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 451 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Platinum Holdings Group, LLC complaint mix by product
- Debt collection 437 96.9% – 0% relief
- Consumer Loan 6 1.3% – 0% relief
- Payday loan 3 0.7% – 0% relief
- Credit card 2 0.4% – 0% relief
- Bank account 1 0.2% – 0% relief
- Payday loan, 1 0.2% – 0% relief
- Credit reporting, 1 0.2% – 0% relief
How Platinum Holdings Group, LLC's 451 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 437 |
| Consumer Loan | 6 |
| Payday loan | 3 |
| Credit card | 2 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Nationwide filing states for Platinum Holdings Group, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 17.3% of this company's filings
Platinum Holdings Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 1
- -97% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 78 |
| FL | 62 |
| TX | 48 |
| VA | 22 |
| PA | 20 |
| IL | 19 |
| OH | 18 |
| GA | 16 |
| MI | 15 |
| MD | 12 |
| NV | 10 |
| WA | 9 |
| TN | 8 |
| LA | 8 |
| MA | 7 |
| SC | 6 |
| CO | 6 |
| AZ | 6 |
| WI | 6 |
| IA | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 133 |
| Improper contact or sharing of info | 91 |
| Taking/threatening an illegal action | 87 |
| Cont'd attempts collect debt not owed | 57 |
| False statements or representation | 29 |
| Disclosure verification of debt | 26 |
| Written notification about debt | 5 |
| Problems when you are unable to pay | 5 |
| Took or threatened to take negative or legal action | 3 |
| Attempts to collect debt not owed | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Can't contact lender | 2 |
| Using a debit or ATM card | 1 |
| Managing the loan or lease | 1 |
| Other | 1 |
| Delinquent account | 1 |
| Charged fees or interest I didn't expect | 1 |
| Struggling to pay your loan | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 33 | 45.5% |
| 2014 | 180 | 55.6% |
| 2015 | 129 | 87.6% |
| 2016 | 69 | 95.7% |
| 2017 | 23 | 87% |
| 2018 | 8 | 50% |
| 2019 | 3 | 100% |
| 2020 | 5 | 80% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Platinum Holdings Group, LLC filings cluster in one product
Platinum Holdings Group, LLC's 451 logged complaints reach a nationwide footprint - 45 states have at least one filing. Only 26.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-12-12.
Platinum Holdings Group, LLC answers 72.1% of complaints inside the CFPB's tracked window and closes 84% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Platinum Holdings Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Platinum Holdings Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 451.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Platinum Holdings Group, LLC (72.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration