Total complaints
584
Filed since 2013
584 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
584 consumer complaints filed with the CFPB
This profile shows Financial Credit Service, Inc.'s complaint history from CFPB public records. 584 consumers have filed complaints since 2013. The company has a 91.1% timely response rate and has provided relief in 0% of cases.
Total complaints
584
Filed since 2013
Timely response
91.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Financial Credit Service, Inc.'s 584 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 561 |
| Consumer Loan | 9 |
| Credit card | 8 |
| Payday loan | 3 |
| Checking or savings account | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Bank account or service | 1 |
| State | Complaints |
|---|---|
| TX | 87 |
| CA | 74 |
| FL | 48 |
| VA | 21 |
| NY | 20 |
| GA | 19 |
| WA | 18 |
| OR | 17 |
| OH | 16 |
| NV | 16 |
| NJ | 15 |
| PA | 15 |
| AZ | 15 |
| NC | 14 |
| OK | 14 |
| MD | 13 |
| SC | 12 |
| LA | 11 |
| MO | 11 |
| MI | 10 |
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 118 |
| Taking/threatening an illegal action | 112 |
| Communication tactics | 85 |
| Attempts to collect debt not owed | 77 |
| Took or threatened to take negative or legal action | 68 |
| False statements or representation | 36 |
| Disclosure verification of debt | 27 |
| Improper contact or sharing of info | 22 |
| Written notification about debt | 11 |
| Problems when you are unable to pay | 6 |
| Threatened to contact someone or share information improperly | 5 |
| Identity theft / Fraud / Embezzlement | 2 |
| Can't contact lender | 2 |
| Closing an account | 1 |
| Sale of account | 1 |
| Bankruptcy | 1 |
| Closing/Cancelling account | 1 |
| Billing disputes | 1 |
| Delinquent account | 1 |
| Can't stop charges to bank account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 68 | 86.8% |
| 2015 | 141 | 86.5% |
| 2016 | 121 | 86.8% |
| 2017 | 133 | 97% |
| 2018 | 88 | 95.5% |
| 2019 | 24 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Financial Credit Service, Inc. has accumulated 584 consumer complaints in the CFPB public database, with filings active across 48 U.S. states. Of those submissions, 226 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2021-03-15, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Financial Credit Service, Inc. reports a 91.1% timely-response rate and has closed 99% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Financial Credit Service, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Financial Credit Service, Inc. has received 584 consumer complaints filed with the Consumer Financial Protection Bureau.
Financial Credit Service, Inc. has a 91.1% timely response rate to CFPB complaints.
The most common issue reported against Financial Credit Service, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.