2026 data Public-data reference. official source

Financial Credit Service, Inc.

584 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

584 consumer complaints filed with the CFPB

This profile shows Financial Credit Service, Inc.'s complaint history from CFPB public records. 584 consumers have filed complaints since 2013. The company has a 91.1% timely response rate and has provided relief in 0% of cases.

584
Total Complaints
91.1%
Timely Response
7.7%
Disputed
0%
Relief Provided
48
States Active
2013
Since

Total complaints

584

Filed since 2013

Timely response

91.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 91.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Financial Credit Service, Inc. complaint mix by product

Total complaints: 584

Financial Credit Service, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 584 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 561 complaints (96.1%), resolution 0.0% Debt collection 96.1% Consumer Loan: 9 complaints (1.5%), resolution 0.0% Credit card: 8 complaints (1.4%), resolution 0.0% Payday loan: 3 complaints (0.5%), resolution 0.0% Checking or: 1 complaints (0.2%), resolution 0.0% Payday loan,: 1 complaints (0.2%), resolution 0.0% Bank account: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 561 96.1% 0% relief
  • Consumer Loan 9 1.5% 0% relief
  • Credit card 8 1.4% 0% relief
  • Payday loan 3 0.5% 0% relief
  • Checking or 1 0.2% 0% relief
  • Payday loan, 1 0.2% 0% relief
  • Bank account 1 0.2% 0% relief

How Financial Credit Service, Inc.'s 584 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 561
Consumer Loan 9
Credit card 8
Payday loan 3
Checking or savings account 1
Payday loan, title loan, or personal loan 1
Bank account or service 1

Top States

State Complaints
TX 87
CA 74
FL 48
VA 21
NY 20
GA 19
WA 18
OR 17
OH 16
NV 16
NJ 15
PA 15
AZ 15
NC 14
OK 14
MD 13
SC 12
LA 11
MO 11
MI 10

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 118
Taking/threatening an illegal action 112
Communication tactics 85
Attempts to collect debt not owed 77
Took or threatened to take negative or legal action 68
False statements or representation 36
Disclosure verification of debt 27
Improper contact or sharing of info 22
Written notification about debt 11
Problems when you are unable to pay 6
Threatened to contact someone or share information improperly 5
Identity theft / Fraud / Embezzlement 2
Can't contact lender 2
Closing an account 1
Sale of account 1
Bankruptcy 1
Closing/Cancelling account 1
Billing disputes 1
Delinquent account 1
Can't stop charges to bank account 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 68 86.8%
2015 141 86.5%
2016 121 86.8%
2017 133 97%
2018 88 95.5%
2019 24 100%
2020 3 100%
2021 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Financial Credit Service, Inc.

Financial Credit Service, Inc. has accumulated 584 consumer complaints in the CFPB public database, with filings active across 48 U.S. states. Of those submissions, 226 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2021-03-15, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Financial Credit Service, Inc. reports a 91.1% timely-response rate and has closed 99% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Financial Credit Service, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Financial Credit Service, Inc. have?

Financial Credit Service, Inc. has received 584 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Financial Credit Service, Inc. respond to complaints on time?

Financial Credit Service, Inc. has a 91.1% timely response rate to CFPB complaints.

What is the most common complaint about Financial Credit Service, Inc.?

The most common issue reported against Financial Credit Service, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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