Incorrect information on your report

5.7M consumer complaints across 2.9K companies

This page tracks consumer complaints about "Incorrect information on your report" filed with the CFPB. 5,727,801 complaints mention this issue across 2.9K companies. The most affected product category is "Credit reporting or other personal consumer reports".

5.7M
Total Complaints
2.9K
Companies
Credit reporting or other personal consumer reports
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 TRANSUNION INTERMEDIATE HOLDINGS, INC. 1.9M
2 EQUIFAX, INC. 1.9M
3 Experian Information Solutions Inc. 1.6M
4 CBC Companies, Inc. 34.3K
5 LEXISNEXIS 26.0K
6 CAPITAL ONE FINANCIAL CORPORATION 21.0K
7 CITIBANK, N.A. 8.8K
8 JPMORGAN CHASE & CO. 8.6K
9 BANK OF AMERICA, NATIONAL ASSOCIATION 8.5K
10 SYNCHRONY FINANCIAL 7.7K
11 WELLS FARGO & COMPANY 7.5K
12 Bread Financial Holdings, Inc. 7.0K
13 DISCOVER BANK 6.8K
14 Fidelity National Information Services, Inc. (FNIS) 6.4K
15 Resurgent Capital Services L.P. 6.4K
16 Early Warning Services, LLC 5.2K
17 Nelnet, Inc. 5.0K
18 Portfolio Recovery Associates, LLC 4.7K
19 AMERICAN EXPRESS COMPANY 4.6K
20 NAVY FEDERAL CREDIT UNION 4.5K
21 ENCORE CAPITAL GROUP INC. 4.4K
22 CL Holdings LLC 3.9K
23 TD BANK US HOLDING COMPANY 3.7K
24 ALLY FINANCIAL INC. 3.7K
25 ID Analytics, Inc. 3.5K
26 Self Financial Inc. 3.3K
27 Affirm Holdings, Inc 3.0K
28 BARCLAYS BANK DELAWARE 2.9K
29 MOHELA 2.8K
30 SANTANDER HOLDINGS USA, INC. 2.7K
31 CREDIT ACCEPTANCE CORPORATION 2.7K
32 Navient Solutions, LLC. 2.7K
33 CORELOGIC INC 2.7K
34 CCS Financial Services, Inc. 2.3K
35 GOLDMAN SACHS BANK USA 2.3K
36 Maximus Federal Services, Inc. 2.3K
37 U.S. BANCORP 2.2K
38 I.C. System, Inc. 2.0K
39 Santander Consumer USA Holdings Inc. 2.0K
40 TRUIST FINANCIAL CORPORATION 1.9K
41 Westlake Services, LLC 1.9K
42 National Credit Systems,Inc. 1.8K
43 OneMain Finance Corporation 1.8K
44 General Motors Financial Company, Inc. 1.8K
45 TOYOTA MOTOR CREDIT CORPORATION 1.7K
46 Kikoff Inc. 1.7K
47 AES/PHEAA 1.7K
48 EdFinancial Services 1.6K
49 Exeter Finance, LLC. 1.5K
50 CLGF Holdco 1, LLC 1.4K

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Incorrect information on your report" Complaints

The CFPB public record contains 5,727,801 consumer complaints tagged with the issue "Incorrect information on your report", distributed across 2,949 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Incorrect information on your report" is raised is "Credit reporting or other personal consumer reports". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Incorrect information on your report" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Incorrect information on your report", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Incorrect information on your report" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

Related