CFPB · Lighter filing volume

URS Holding, LLC

1.1K CFPB complaints (light-volume third) · 49 states · top issue Communication tactics.

1.1K CFPB complaints

URS Holding, LLC is in the light-volume third with 1.1K CFPB complaints (ranks #330 of 342). Timely 96.8% · relief 3.1% · top product Debt collection. Allegations, not findings.

  • Lighter filing volume
  • -87.3% filings 2013 to 2026

CFPB relief outcome brief

CCDB company urs-holding-llc

3.1% relief · 96.8% timely · 1.1K filings · Debt collection

Nearest relief peer: State Collection Service, Inc. (3.1% relief)

URS Holding, LLC (this)3.1%Credit ProtectionAssociation, L.P.37.3%Alliance One, Inc.40.9%Pinnacle Credit Services, LLC10.9%American CoradiusInternational LLC0.1%
Closed-with-relief % among URS Holding, LLC and nearest filing-volume peers

URS Holding, LLC closes 3.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

URS Holding, LLC scores strongest on timely response (94/100 percentile-benchmarked) and weakest on relief provided (14/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

14 / 100 percentile-benchmarked

3.1% of complaints closed with relief to the consumer

Timely response

94 / 100 percentile-benchmarked

96.8% of complaints answered inside the CFPB 15-day window

Closed with explanation

82 / 100 percentile-benchmarked

90.2% of complaints closed with an explanation to the consumer

How 1.1K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 96.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

URS Holding, LLC complaint mix by product

Total complaints: 1.1K

URS Holding, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 940 complaints (90.1%), resolution 3.5% Debt collection 90.1% Student loan: 59 complaints (5.7%), resolution 0.0% Credit reporting,: 17 complaints (1.6%), resolution 0.0% Credit card: 9 complaints (0.9%), resolution 0.0% Vehicle loan: 7 complaints (0.7%), resolution 0.0% Consumer Loan: 7 complaints (0.7%), resolution 0.0% Credit card: 4 complaints (0.4%), resolution 0.0%
  • Debt collection 940 90.1% – 4% relief
  • Student loan 59 5.7% – 0% relief
  • Credit reporting, 17 1.6% – 0% relief
  • Credit card 9 0.9% – 0% relief
  • Vehicle loan 7 0.7% – 0% relief
  • Consumer Loan 7 0.7% – 0% relief
  • Credit card 4 0.4% – 0% relief

Lighter-volume mix: how URS Holding, LLC's 1.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 940
Student loan 59
Credit reporting, credit repair services, or other personal consumer reports 17
Credit card 9
Vehicle loan or lease 7
Consumer Loan 7
Credit card or prepaid card 4
Credit reporting or other personal consumer reports 3
Mortgage 2
Credit reporting 1
Bank account or service 1

Nationwide filing states for URS Holding, LLC

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
CA
12.3% of this company's filings
CA129TX100FL83NY73AZ45GA43NJ41IL40

URS Holding, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
9
-87.3% vs 2013
050100150200250 20132015201720192021202320252026 9

Volume vs. relief

Where URS Holding, LLC sits on volume vs. relief

Among the 342 companies large enough to be indexed on PlainComplaint, URS Holding, LLC files more complaint volume than 4% of them, and closes complaints with relief more often than 50% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.

URS Holding, LLC vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile. 2×2 strategic matrix plotting 30 entities by Volume percentile (X) and Relief percentile (Y), with a crosshair dividing the plot into four quadrants. High volume, high reliefLow volume, high reliefHigh volume, low reliefLow volume, low relief 020406080 020406080100 Volume percentile Relief percentile
URS Holding, LLC vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile.

Total complaints: 1,050 · Closed with relief: 3.1%

Top States

State Complaints
CA 129
TX 100
FL 83
NY 73
AZ 45
GA 43
NJ 41
IL 40
PA 34
MI 32
NC 31
OH 30
VA 28
CO 27
WA 24
MD 22
OR 18
MA 17
TN 16
MN 15

Top Issues

Issue Complaints
Communication tactics 263
Cont'd attempts collect debt not owed 168
Attempts to collect debt not owed 108
Written notification about debt 93
Improper contact or sharing of info 87
False statements or representation 78
Disclosure verification of debt 69
Threatened to contact someone or share information improperly 33
Dealing with my lender or servicer 29
Took or threatened to take negative or legal action 25
Dealing with your lender or servicer 16
Incorrect information on your report 15
Taking/threatening an illegal action 14
Can't repay my loan 8
Managing the loan or lease 6
Delinquent account 5
Improper use of your report 4
Problems when you are unable to pay 4
Struggling to pay your loan 3
Electronic communications 2

Yearly Trend

Year Complaints Timely
2013 71 88.7%
2014 185 97.3%
2015 199 99.5%
2016 137 100%
2017 102 97.1%
2018 131 98.5%
2019 102 100%
2020 27 100%
2021 9 100%
2022 33 100%
2023 30 100%
2024 5 100%
2025 10 30%
2026 9 11.1%

Source: CFPB Consumer Complaint Database

URS Holding, LLC in the light-volume third

URS Holding, LLC's 1,050 logged complaints reach a nationwide footprint - 49 states have at least one filing. Only 33.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-11. Volume lands in the lightest third of the indexed company corpus (#330 of 342).

URS Holding, LLC answers 96.8% of complaints inside the CFPB's tracked window and closes 90.2% with a written explanation. 3.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about URS Holding, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for URS Holding, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for URS Holding, LLC (#330 of 342; 96.8% timely; 3.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume